United Kingdom: Consumer Law

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

British Beauty Week - 'The Future Of Beauty' Round Up

I had the most wonderful day exploring ‘The Future of Beauty' as part of British Beauty Week. The event brought together leading voices in the industry...

United Kingdom IP

MC

Marks & Clerk

The CMA's Consumer Law Game Plan: What You Need To Know

Now that the DMCC Act has had a few months to bed in, what can we expect from the CMA in the coming months?

United Kingdom Consumer

LS

Lewis Silkin

In Flux: What Consumers Want, Who They Trust, And Which Brands Are In - 2025 Consumer Sentiment Index | Fashion

Last year, we relaunched our historic Consumer Sentiment Index (CSI) to uncover what truly matters to consumers—and help retailers focus on meaningful priorities.

United Kingdom Consumer

A

AlixPartners

Beauty Has Entered An Era Of Brutal Honesty: Welcome To The Age Of Admission - 2025 Consumer Sentiment Index | Beauty

Consumers no longer shop for beauty; they shop for "self-care"—everything from topicals, infusions, injectables, and ingestibles to tools, wearables, therapies, and trainings.

United Kingdom Consumer

A

AlixPartners

Understanding Regulatory Risks In Home Purchase Plans vs. Traditional Regulated Mortgage Contracts

United Kingdom Finance

AG

Addleshaw Goddard

Recent Developments In The Retail Insurance Market And Considerations For Firms

United Kingdom Insurance

AG

Addleshaw Goddard

DMCC Act - Pricing Claims: Losing Sleep Over Discount Claims? Emma Sleep Court Date Announced!

United Kingdom Consumer

LS

Lewis Silkin

Risk Radar | September 2025

United Kingdom Consumer

FA

Foot Anstey Solicitors

Retailers Test The Waters With Electronic Shelf Labels

United Kingdom Consumer

FA

Foot Anstey Solicitors

The Returns Dilemma: Convenience vs Cost In Fashion E-commerce

United Kingdom Consumer

FA

Foot Anstey Solicitors

Card-Only Stores And The Price Of Convenience

United Kingdom Consumer

FA

Foot Anstey Solicitors

Beyond The Barcode: How QR Codes Are Reshaping Retail

United Kingdom Consumer

FA

Foot Anstey Solicitors

Consumer Protection: Insights For In-House Counsel - Autumn 2025

United Kingdom Consumer

TS

Travers Smith LLP

Consumer Law In The UK: The Current State Of Play

United Kingdom Consumer

TS

Travers Smith LLP

Travers Smith's Sustainability Insights: Why Less Might Be More (Podcast)

United Kingdom Commercial

TS

Travers Smith LLP

The Use Of AI By Arbitrators: Exploring The Opportunities And Managing The Risks

United Kingdom Technology

AG

Addleshaw Goddard

UK Immigration Salary List 2025

United Kingdom Immigration

RC

Richmond Chambers Immigration Barristers

UK Government Unveils Ambitious Compute Roadmap To Bolster AI And National Infrastructure

United Kingdom Technology

BB

Baker Botts LLP

Manufacturing Overview: Low Capacity Utilization Meets Potential Tariff Stabilization

United Kingdom International

A

AlixPartners

Investment Management Update - October 2025

Treasury response to House of Lords report on the FCA's and PRA's secondary international competitiveness and growth objectives (the SICGO Report)

United Kingdom Finance

M

Macfarlanes LLP

FCA Consultation On Motor Finance Redress Scheme

Shortly after the London markets closed on October 7, the Financial Conduct Authority published a consultation (CP25/27) incorporating its proposed market‑wide consumer redress...

United Kingdom Finance

AO

A&O Shearman

Redressing The Balance: The FCA's Motor Finance Compensation Scheme Explained

The Financial Conduct Authority (FCA) has launched a consultation on an industry-wide redress scheme to compensate motor finance customers...

United Kingdom Finance

AC

Arthur Cox

FCA Starts Consultation On UK Motor Finance Consumer Redress Scheme

On 7 October 2025, the FCA published a consultation paper (the "Consultation") on an industry-wide scheme to compensate motor finance customers who were treated unfairly between 2007...

United Kingdom Finance

PR

Proskauer Rose LLP

Don't Look Back In Anger: Ticketmaster Promises Transparency After CMA Investigation Into Oasis Tour Sales

United Kingdom Commercial

SO

Square One

EU & UK: 5 Key Legal Sustainability Developments For The Fashion Industry

European Union Environment

AG

Addleshaw Goddard

Ticketmaster Gives Undertakings Following Oasis Tickets Investigation

United Kingdom Consumer

LS

Lewis Silkin

Solicitors Regulation Authority Reviews High-volume Consumer Claims Sector

United Kingdom Consumer

KL

Herbert Smith Freehills Kramer LLP

UK Government Issues New Guidance On Price Marking Order

United Kingdom Consumer

LS

Lewis Silkin

FCA Consults On Removing Contactless Payment Limit

United Kingdom Finance

LS

Lewis Silkin

Consumer Products Partner & Managing Director Randy Burt Discusses Consumer Electronics Sector With MarketPlace Radio

United Kingdom Consumer

A

AlixPartners

Webinar Summary: What To Do If The CMA Comes Calling

United Kingdom Consumer

LS

Lewis Silkin

Fiduciary Relationships Reshaped

United Kingdom Consumer

KL

Herbert Smith Freehills Kramer LLP

Unlocking Like-For-Like Volume Growth In A Depressed Retail Market

United Kingdom Consumer

A

AlixPartners

Consumer Products Partner & Managing Director Randy Burt Discusses Consumer Electronics Sector With MarketPlace Radio

Consumer Products Partner & Managing Director Randy Burt discusses consumer electronics sector with MarketPlace radio.

United Kingdom Consumer

A

AlixPartners

Webinar Summary: What To Do If The CMA Comes Calling

Thank you to everyone who attended our webinar on what to do if the CMA comes calling - we had a fantastic turnout and lots of questions! We really appreciated your time and engagement.

United Kingdom Consumer

LS

Lewis Silkin

Fiduciary Relationships Reshaped

Our recent article in the New Law Journal explores how the Supreme Court's decision in Hopcraft signals a return to orthodoxy on fiduciary duties and common law bribery

United Kingdom Consumer

KL

Herbert Smith Freehills Kramer LLP

Unlocking Like-For-Like Volume Growth In A Depressed Retail Market

How do we grow like-for-like sales volumes when consumers are spending less, costs are rising, and competition is at an all-time high?

United Kingdom Consumer

A

AlixPartners

Le Luxe en 2025 : entre perte de confiance et quête de réenchantement

United Kingdom Consumer

A

AlixPartners

Bridging Loan Disputes: How To Manage Defaults, Enforcement And Unfair Terms

Bridging loans are short-term loans, typically secured against property, designed to provide fast finance. They are usually for 6 to 18 months, carry higher interest rates than standard mortgages...

United Kingdom Finance

RF

Ronald Fletcher Baker

Why Hi-Lo Pricing No Longer Works For Grocers Or Customers

The hi-lo pricing strategy wasn't designed for the modern landscape, and the declining market share of traditional supermarkets proves it.

United Kingdom Consumer

A

AlixPartners

AlixPartners Response To EC Merger Guidelines Consultation

1.1 We welcome the opportunity to respond to the Commission's consultation as part of its review of the Horizontal Merger Guidelines and the Non-Horizontal Merger Guidelines (together the ‘Merger Guidelines').

United Kingdom Commercial

A

AlixPartners

Moving On From Hi-Lo Pricing

In Part 1 of this article, we discussed the pillars that once elevated hi-lo as the pre-eminent pricing strategy in grocery — and the hazards of pretending those pillars still stand.

United Kingdom Consumer

A

AlixPartners

Consumer Products Corner - Can The Revenue Resurgence Withstand The Next Wave Of Tariffs?

United Kingdom Consumer

A

AlixPartners

Worth It: The Dining And Travel Experiences That Hold Value Against Spending Cutbacks

United Kingdom Consumer

A

AlixPartners

ASA Rules On Pricing Of Subscription Offer

United Kingdom Employment

LS

Lewis Silkin

Retail Law Roundup: August 2025

United Kingdom International

BJ

Browne Jacobson

UK Extended Producer Responsibility For Packaging: Implications For Fashion Retailers

United Kingdom Consumer

BJ

Browne Jacobson

Navigating The New CTSI Guidance: What Businesses Need To Know

United Kingdom Anti-trust

BJ

Browne Jacobson

FCA Issues Guidance On Digital Design In Customers' Online Journeys

United Kingdom Consumer

LS

Lewis Silkin

Dollar Stores Surge As Economic Uncertainty Drives Value Wars; Mass Retailers Counter With Scale, Offerings

United Kingdom Consumer

A

AlixPartners

Regulation Of Buy Now Pay Later And FCA Consultation

United Kingdom Finance

AG

Addleshaw Goddard

Securitisation Regulatory Update: UK Regulator Consults On Reforms To Deferred Payment Credit (Buy Now Pay Later)

United Kingdom Consumer

MB

Mayer Brown

CTSI Updates Guidance For Traders On Pricing Practices

United Kingdom Consumer

LS

Lewis Silkin

Investment Management Update - August 2025

United Kingdom Finance

M

Macfarlanes LLP

Supreme Court Rules In Undisclosed Commissions Case

United Kingdom Finance

LS

Lewis Silkin

The EU Data Act: Compliance Countdown For Connected Products

United Kingdom Privacy

TS

Travers Smith LLP

Cracking The Growth Code: What Top Consumer Brands Get Right

United Kingdom Consumer

A

AlixPartners

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Latest Videos

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GLP-1: Implications For Retail (Video)

A

AlixPartners

Greenwashing: Don't Get Caught Out - ThinkHouse (Video)

GW

Gowling WLG

COVID-19 And Consumers – Guide To Cancellations And Refunds (Video)

W

Wiggin

Business To Consumer (Video)

AP

Alpha Partners

Digital Transformation And The Digital Consumer (Video)

D

Dentons

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