United Kingdom: Consumer Law

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

The FCA's Consumer Duty And Wholesale Firms: A Road To Reform

The extent to which the FCA's Consumer Duty touches wholesale firms and the wholesale markets is not straightforward...

United Kingdom Consumer

AG

Addleshaw Goddard

Randy Chapman, Consumer Products Partner & Managing Director, Speaks With NPR Marketplace About Coca-Cola's Decision To Sell Soda In Mini Cans

Randy Chapman speaks with NPR Marketplace about Coca-Cola's decision to sell soda in mini cans. Coca-Cola's 7.5-ounce mini cans tap into the "little treat" economy, offering smaller, affordable indulgences for budget-conscious consumers.

United Kingdom Consumer

A

AlixPartners

Small Print Won't Save You: Get Your Headlines Right

The ASA has recently issued a ruling that emphasises that detailed terms and conditions will not get you out of trouble if your headlines are wrong.

United Kingdom Media & IT

LS

Lewis Silkin

Clarity On The FCA's Approach To Naming Firms Under Investigation

The High Court's recent judgment in R (CIT) v FCA [2025] EWHC 2614 (Admin) provides critical clarity on the FCA's powers to name firms under investigation.

United Kingdom Finance

BC

Bryan Cave Leighton Paisner

Payment And Crypto Services: Latest Regulatory Developments

European Union Technology

KL

Herbert Smith Freehills Kramer LLP

Retail Law Roundup: October 2025

United Kingdom Consumer

BJ

Browne Jacobson

ASA Monthly Insights October 2025: Four(ish) Rulings You Need To Know About

United Kingdom Media & IT

BJ

Browne Jacobson

2025 Nearshoring In Apparel: The Pendulum Is Swinging Back

United Kingdom International

A

AlixPartners

Levelling The Playing Field: What Scotland Can Learn From Europe On Non-Domestic Rates

United Kingdom Tax

BP

Burness Paull

Opt-Out Class Actions Scotland: Consultation Goes Live

United Kingdom Litigation

BP

Burness Paull

How Regional Grocers Capture The $100B Private Brand Opportunity — Part 2: Develop The Flagship

United Kingdom Consumer

A

AlixPartners

British Beauty Week 2025 – The Future Of Beauty

United Kingdom Consumer

LS

Lewis Silkin

British Beauty Week - 'The Future Of Beauty' Round Up

United Kingdom IP

MC

Marks & Clerk

The CMA's Consumer Law Game Plan: What You Need To Know

United Kingdom Consumer

LS

Lewis Silkin

UK Immigration Update – Indefinite Leave To Remain ILR After 10 Years Residence

United Kingdom Immigration

TL

Thaxted Legal

Risks Of AI In The Workplace: Weaving Ethical Risks Into Your AI Governance

United Kingdom Technology

N

NAVEX

Happy Birthday To The Online Safety Act!

United Kingdom Privacy

LS

Lewis Silkin

Fitness Giants Face Off: Strava Sues Garmin Over Segments And Heatmaps

United Kingdom IP

R

Rouse

The UKIPO's Consultation On Changes To UK Design Law And Its Possible Impact On Fashion Designs (Podcast)

United Kingdom IP

HL

HGF Ltd

In Flux: What Consumers Want, Who They Trust, And Which Brands Are In - 2025 Consumer Sentiment Index | Fashion

Last year, we relaunched our historic Consumer Sentiment Index (CSI) to uncover what truly matters to consumers—and help retailers focus on meaningful priorities.

United Kingdom Consumer

A

AlixPartners

Beauty Has Entered An Era Of Brutal Honesty: Welcome To The Age Of Admission - 2025 Consumer Sentiment Index | Beauty

Consumers no longer shop for beauty; they shop for "self-care"—everything from topicals, infusions, injectables, and ingestibles to tools, wearables, therapies, and trainings.

United Kingdom Consumer

A

AlixPartners

Understanding Regulatory Risks In Home Purchase Plans vs. Traditional Regulated Mortgage Contracts

Home Purchase Plans (HPPs) are an alternative to traditional mortgage products, often structured to comply with Sharia principles.

United Kingdom Finance

AG

Addleshaw Goddard

Recent Developments In The Retail Insurance Market And Considerations For Firms

The retail insurance industry has been under significant scrutiny in recent years. In July 2025 the Financial Conduct Authority (FCA) published a package of reports on how the retail insurance market is working...

United Kingdom Insurance

AG

Addleshaw Goddard

DMCC Act - Pricing Claims: Losing Sleep Over Discount Claims? Emma Sleep Court Date Announced!

United Kingdom Consumer

LS

Lewis Silkin

Risk Radar | September 2025

United Kingdom Consumer

FA

Foot Anstey Solicitors

Retailers Test The Waters With Electronic Shelf Labels

United Kingdom Consumer

FA

Foot Anstey Solicitors

The Returns Dilemma: Convenience vs Cost In Fashion E-commerce

United Kingdom Consumer

FA

Foot Anstey Solicitors

Card-Only Stores And The Price Of Convenience

United Kingdom Consumer

FA

Foot Anstey Solicitors

Beyond The Barcode: How QR Codes Are Reshaping Retail

United Kingdom Consumer

FA

Foot Anstey Solicitors

Consumer Protection: Insights For In-House Counsel - Autumn 2025

United Kingdom Consumer

TS

Travers Smith LLP

Consumer Law In The UK: The Current State Of Play

United Kingdom Consumer

TS

Travers Smith LLP

Investment Management Update - October 2025

United Kingdom Finance

M

Macfarlanes LLP

FCA Consultation On Motor Finance Redress Scheme

United Kingdom Finance

AO

A&O Shearman

Consumer Protection: Insights For In-House Counsel - Autumn 2025

The UK has one of the toughest consumer law enforcement regimes in the world, with the prospect of fines of up to 10% of global turnover on B2C businesses for infringing UK consumer...

United Kingdom Consumer

TS

Travers Smith LLP

Consumer Law In The UK: The Current State Of Play

It's now 6 months since most of the consumer law provisions of the Digital Markets, Competition and Consumers Act 2024 came into force, giving the UK one of the toughest enforcement regimes in the world.

United Kingdom Consumer

TS

Travers Smith LLP

Investment Management Update - October 2025

Treasury response to House of Lords report on the FCA's and PRA's secondary international competitiveness and growth objectives (the SICGO Report)

United Kingdom Finance

M

Macfarlanes LLP

FCA Consultation On Motor Finance Redress Scheme

Shortly after the London markets closed on October 7, the Financial Conduct Authority published a consultation (CP25/27) incorporating its proposed market‑wide consumer redress...

United Kingdom Finance

AO

A&O Shearman

Redressing The Balance: The FCA's Motor Finance Compensation Scheme Explained

United Kingdom Finance

AC

Arthur Cox

Solicitors Regulation Authority Reviews High-volume Consumer Claims Sector

On Friday last week (19 September 2025) the Solicitors Regulation Authority (SRA) published a discussion paper: How can the high-volume consumer claims market work better for consumers?

United Kingdom Consumer

KL

Herbert Smith Freehills Kramer LLP

UK Government Issues New Guidance On Price Marking Order

The Price Marking Order 2004 (PMO) took effect in Great Britain in 2004. Its aim was to provide greater transparency to consumers about the prices of goods.

United Kingdom Consumer

LS

Lewis Silkin

FCA Consults On Removing Contactless Payment Limit

Back in March 2025, the FCA published an engagement paper about contactless payments. It set out several ways in which the FCA could approach contactless payment limits in the future...

United Kingdom Finance

LS

Lewis Silkin

Consumer Products Partner & Managing Director Randy Burt Discusses Consumer Electronics Sector With MarketPlace Radio

Consumer Products Partner & Managing Director Randy Burt discusses consumer electronics sector with MarketPlace radio.

United Kingdom Consumer

A

AlixPartners

Webinar Summary: What To Do If The CMA Comes Calling

United Kingdom Consumer

LS

Lewis Silkin

Fiduciary Relationships Reshaped

United Kingdom Consumer

KL

Herbert Smith Freehills Kramer LLP

Unlocking Like-For-Like Volume Growth In A Depressed Retail Market

United Kingdom Consumer

A

AlixPartners

Le Luxe en 2025 : entre perte de confiance et quête de réenchantement

United Kingdom Consumer

A

AlixPartners

AlixPartners 2025 U.S. Retail Holiday Outlook: An "Underwhelming" 3%-5% Growth Projected Amid Shifting Consumer Sentiment And Behaviors

United Kingdom Consumer

A

AlixPartners

Décor vs. Desire: How A Stagnant Housing Market Is Translating To Refreshed Home Spending - 2025

United Kingdom Consumer

A

AlixPartners

Marco Di Marino, Matt Hamory, Matt Quinn And Joanna Su, AlixPartners, Discuss Why "Hi-lo" Pricing Was Once A Viable Option But Is No Longer Working And Why They Recommend "Everyday Fair Price" Instead

United Kingdom Consumer

A

AlixPartners

Join Us For Our Latest Consumer Law Webinar! When The CMA Comes Calling: How To Prepare And How To Respond

United Kingdom Consumer

LS

Lewis Silkin

Bridging Loan Disputes: How To Manage Defaults, Enforcement And Unfair Terms

United Kingdom Finance

RF

Ronald Fletcher Baker

Why Hi-Lo Pricing No Longer Works For Grocers Or Customers

United Kingdom Consumer

A

AlixPartners

AlixPartners Response To EC Merger Guidelines Consultation

United Kingdom Commercial

A

AlixPartners

Moving On From Hi-Lo Pricing

United Kingdom Consumer

A

AlixPartners

Consumer Products Corner - Can The Revenue Resurgence Withstand The Next Wave Of Tariffs?

United Kingdom Consumer

A

AlixPartners

Worth It: The Dining And Travel Experiences That Hold Value Against Spending Cutbacks

United Kingdom Consumer

A

AlixPartners

ASA Rules On Pricing Of Subscription Offer

United Kingdom Employment

LS

Lewis Silkin

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Latest Videos

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GLP-1: Implications For Retail (Video)

A

AlixPartners

The UK's Vertical Agreements Block Exemption Order - Thinkhouse (Video)

GW

Gowling WLG

COVID-19 And Consumers – Guide To Cancellations And Refunds (Video)

W

Wiggin

Business To Consumer (Video)

AP

Alpha Partners

Digital Transformation And The Digital Consumer (Video)

D

Dentons

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