United Kingdom: Consumer Protection

Subscribe

Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

Ahead Of The Curve: Consumer Duty – Is The Future Brighter For Wholesale Firms? (Video)

In July, the Chancellor of the Exchequer tasked the FCA with assessing the impact of Consumer Duty on wholesale activity, "to ensure that regulators are really regulating for growth".

United Kingdom Consumer

AO

A&O Shearman

CMA Cracks Down On Pre-ticked Boxes: What Online Sellers Needs To Know

As part of its work on online pricing claims, the CMA has issued guidance for traders when selling optional extras (like insurance or faster delivery).

United Kingdom Consumer

LS

Lewis Silkin

Consumer Duty And Client Categorisation

The Consumer Duty, introduced in 2023 by the Financial Conduct Authority (FCA), sets a higher standard of care that firms must deliver to retail customers.

United Kingdom Consumer

RG

Ropes & Gray LLP

Client Guide: DMCC Act 2024 And Drip Pricing

The Digital Markets, Competition and Consumers (DMCC) Act 2004 introduces significant changes to consumer law and the way it is enforced. One of the changes is to clarify the law on drip pricing.

United Kingdom Consumer

LS

Lewis Silkin

ASA acts on misleading hotel pricing

United Kingdom Consumer

LS

Lewis Silkin

European Commission Seeks Views On Strengthening EU Product Safety And Market Rules

European Union Consumer

LS

Lewis Silkin

CMA Unleashes New Consumer Powers With Online Pricing Blitz: What's New And What's Next?

United Kingdom Consumer

MB

Mayer Brown

Russia's Designation Of The IBO As 'Undesirable'

United Kingdom Consumer

WL

Withers LLP

European Commission Launches 2030 Consumer Agenda To Shape A Fairer, Safer Market

European Union Consumer

LS

Lewis Silkin

Retail: Sector-specific Predictions And Implications

United Kingdom Consumer

BJ

Browne Jacobson

Schools: Have You Thought About Solar Panels?

United Kingdom Consumer

WS

Wrigleys Solicitors

Recent Changes To Latest Version Of Academy Trust Handbook Impact On Settlement Agreement Terms

United Kingdom Consumer

WS

Wrigleys Solicitors

Education: Sector-specific Predictions And Implications

United Kingdom Consumer

BJ

Browne Jacobson

SEND And Pupils Absent Due To Health Needs: What You Need To Know

United Kingdom Consumer

BJ

Browne Jacobson

Legal Consideration For Hotels: Planning (Video)

United Kingdom Media & IT

GW

Gowling WLG

The Space: Mental Health And Wellbeing - Episode Two (Podcast)

United Kingdom Healthcare

GW

Gowling WLG

Navigating FX Hedging In 2025: Strategies For A Turbulent Market

United Kingdom Finance

A

AlixPartners

Banking Litigation Podcast Episode 56: Monthly Update – September/October 2025

United Kingdom Finance

KL

Herbert Smith Freehills Kramer LLP

Podcast: Failure To Prevent Fraud

United Kingdom Criminal

AO

A&O Shearman

See more

Consumer Law

Ahead Of The Curve: Consumer Duty – Is The Future Brighter For Wholesale Firms? (Video)

In July, the Chancellor of the Exchequer tasked the FCA with assessing the impact of Consumer Duty on wholesale activity, "to ensure that regulators are really regulating for growth".

United Kingdom Consumer

AO

A&O Shearman

CMA Cracks Down On Pre-ticked Boxes: What Online Sellers Needs To Know

As part of its work on online pricing claims, the CMA has issued guidance for traders when selling optional extras (like insurance or faster delivery).

United Kingdom Consumer

LS

Lewis Silkin

Consumer Duty And Client Categorisation

The Consumer Duty, introduced in 2023 by the Financial Conduct Authority (FCA), sets a higher standard of care that firms must deliver to retail customers.

United Kingdom Consumer

RG

Ropes & Gray LLP

CMA Investigates Businesses Over Pricing And Finalises Pricing Guidance

United Kingdom Media & IT

BJ

Browne Jacobson

The Digital Services Act: Recent Enforcement Actions And What They Mean For Retail

United Kingdom Media & IT

BJ

Browne Jacobson

Retail Law Roundup: November 2025

United Kingdom Media & IT

BJ

Browne Jacobson

Airbrushing To Authenticity: A Future Of Age Inclusive Advertising?

United Kingdom Media & IT

BJ

Browne Jacobson

ASA Rulings Deep Dive: LED Facemasks

United Kingdom Media & IT

BJ

Browne Jacobson

Pricing And The CMA - The Highlights Of Our Webinar

United Kingdom Anti-trust

LS

Lewis Silkin

See more

Consumer Trading & Unfair Trading

Consumer Products Corner - Consumer Pulse: Strong 2024 Growth, But Will The New Administration Change The Mood?

The holiday season brought another consistent quarter of growth in retail and e-commerce sales, fueled by higher revolving consumer credit and rising consumer incomes.

United Kingdom Consumer

A

AlixPartners

So This Is Christmas… How Will UK Retailers Fare?

UK retailers face a challenging Christmas, with moderate sales growth expected amid consumer caution, inflation, and rising costs. Strategic agility is essential to capture limited spending and prepare for 2025.

United Kingdom Consumer

A

AlixPartners

Exploring Different Retail Models

The retail landscape is evolving with three primary models: bricks-and-mortar, online-only, and omnichannel. Emerging structures like pop-ups, subscriptions, and social commerce offer innovative ways for businesses to engage consumers.

United Kingdom Media & IT

C

Cripps

Consumers Cry Their Heart Out: CMA Investigates Ticketmaster's "Dynamic Pricing" Of Oasis Ticket

United Kingdom Consumer

M

Macfarlanes LLP

News: When Will The Digital Markets, Competition And Consumers Act 2024 Come Into Force?

United Kingdom Consumer

GA

Global Advertising Lawyers Alliance (GALA)

What's The Story... With Dynamic Ticket Pricing?

United Kingdom Consumer

GA

Global Advertising Lawyers Alliance (GALA)

Developments In The Regulation Of Digital Advertising – Online Choice Architecture (Video)

United Kingdom Media & IT

GW

Gowling WLG

Nationwide's Ad Campaign Promotes Competition And Consumer Choice. So Was The ASA Wrong To Uphold Santander's Complaint?

Worldwide Media & IT

GA

Global Advertising Lawyers Alliance (GALA)

The Dekagram: 26th February 2024

European Union Consumer

DC

Deka Chambers

See more

Product Liability & Safety

Rise In Illegal Teeth Whitening Kits: Serious Risk To Dental Health

A recent BBC investigation has found that some teeth whitening kits containing dangerously high levels of hydrogen peroxide are available to buy on social media...

United Kingdom Healthcare

BJ

Browne Jacobson

European Commission Seeks Views On Strengthening EU Product Safety And Market Rules

The European Commission is seeking views on two initiatives to update the EU product safety framework. This aims to make sure that all products on the Single Market are safe and fit...

European Union Consumer

LS

Lewis Silkin

Counterfeit Automotive Parts: Car Manufacturer And Dealer Risks

The risk posed by counterfeit goods and vehicle parts potentially impacts all those in the automotive industry including manufacturers, distributors and garage operators.

United Kingdom Consumer

BJ

Browne Jacobson

British Beauty Week 2025 – The Future Of Beauty

United Kingdom Consumer

LS

Lewis Silkin

Risk Radar | September 2025

United Kingdom Consumer

FA

Foot Anstey Solicitors

FSA Market Authorisation Innovation And Research Programme: Streamlining Food Safety Approvals

United Kingdom Healthcare

BJ

Browne Jacobson

'Silent AI': The Risk Of Unintended Consequences For MGAs

United Kingdom Insurance

BJ

Browne Jacobson

The Product Regulation And Metrology Act 2025: A Game-changer For Online Marketplace Retailers

United Kingdom Consumer

BJ

Browne Jacobson

The AI Advantage In Consumer Products: Your Playbook For Scaling AI

United Kingdom Technology

A

AlixPartners

See more

Consumer Credit

Motor Finance Consumer Redress- What Lenders Need To Know Ahead Of The New Scheme

On 7 October 2025, the Financial Conduct Authority (FCA) published a statement and consultation paper (CP25/27) on the Motor Finance Redress Scheme.

United Kingdom Finance

AG

Addleshaw Goddard

High Court Sets Aside Default Judgments Entered Against Guarantors Under A Facility Agreement On The Basis That Service Of The Claim Was Not Valid

In a recent decision, the High Court has allowed an application to set aside default judgments obtained by a lender against guarantors in respect of unpaid sums under a facility agreement...

United Kingdom Commercial

KL

Herbert Smith Freehills Kramer LLP

Fiduciary Relationships Reshaped

Our recent article in the New Law Journal explores how the Supreme Court's decision in Hopcraft signals a return to orthodoxy on fiduciary duties and common law bribery

United Kingdom Consumer

KL

Herbert Smith Freehills Kramer LLP

Bridging Loan Disputes: How To Manage Defaults, Enforcement And Unfair Terms

United Kingdom Finance

RF

Ronald Fletcher Baker

FCA Issues Guidance On Digital Design In Customers' Online Journeys

United Kingdom Consumer

LS

Lewis Silkin

Supreme Court Clarifies: No Fiduciary Duty Owed By Car Dealers In Finance Arrangements

United Kingdom Finance

GW

Gowling WLG

Regulation Of Buy Now Pay Later And FCA Consultation

United Kingdom Finance

AG

Addleshaw Goddard

Weil Structured Finance Talking Points

United Kingdom Finance

WG

Weil, Gotshal & Manges LLP

Securitisation Regulatory Update: UK Regulator Consults On Reforms To Deferred Payment Credit (Buy Now Pay Later)

United Kingdom Consumer

MB

Mayer Brown

See more

Latest Videos

See more

GLP-1: Implications For Retail (Video)

A

AlixPartners

Greenwashing: Don't Get Caught Out - ThinkHouse (Video)

GW

Gowling WLG

Talking HEds: Sexual Misconduct (Video)

MR

Mills & Reeve

Business To Consumer (UK) (Video)

AP

Alpha Partners

How Product Liability Class Actions Are Growing In The UK (Video)

DP

DLA Piper UK LLP

Mondaq uses cookies on this website. By using our website you agree to our use of cookies as set out in our Privacy Policy.

Learn More