United States: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
Dave Challenges Baltimore's Authority To Enforce Consumer Protection Ordinance Against Cash-Advance Products
A dispute between Baltimore and Dave Inc. over the company's ExtraCash advances raises critical questions about whether local consumer-protection ordinances can regulate financial products or whether Maryland's statewide consumer-lending laws preempt municipal authority. The case centers on allegations that Dave operated without required licenses and used deceptive marketing, while Dave contends the city lacks enforcement power under state preemption principles.
United States Consumer
GT
Greenberg Traurig, LLP
Article
ALL TALK, NO FACTS!: California Court Recommends Dismissal Of Three TCPA Claims Against Debt Collector
A California federal court has issued findings recommending dismissal of three TCPA claims against debt collector Credence Resource Management, LLC, finding that the plaintiff's allegations were conclusory and contradictory. The court determined that calls specifically targeted at a named individual cannot simultaneously be characterized as randomly generated, and that debt collection calls do not constitute telephone solicitations under DNC regulations.
United States Consumer
Troutman Amin LLP
Article
EVAPORATING: TCPA DNC Risk Is Suddenly Plummeting– Here’s The Latest On The Fate Of TCPA DNC Claims
Recent court rulings are fundamentally reshaping TCPA Do Not Call (DNC) enforcement, with some courts questioning whether DNC claims exist at all, others limiting protections to landlines only, and a growing majority concluding that SMS messages fall outside DNC restrictions. How will these divergent interpretations affect spam litigation and marketing compliance across different jurisdictions?
United States Consumer
Troutman Amin LLP
Article
Shopper Files Class Action Over Pickup Fees
A recent lawsuit against Stop & Shop in Massachusetts federal court challenges how the grocery chain discloses its $3.95 pickup fee for online orders, claiming the fee appears too late in the checkout process and lacks adequate explanation of its purpose. The case highlights the growing complexity of state fee disclosure laws and raises important questions about what constitutes proper transparency in e-commerce pricing.
United States Consumer
KD
Kelley Drye & Warren LLP
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Article
Dave Challenges Baltimore's Authority To Enforce Consumer Protection Ordinance Against Cash-Advance Products
A dispute between Baltimore and Dave Inc. over the company's ExtraCash advances raises critical questions about whether local consumer-protection ordinances can regulate financial products or whether Maryland's statewide consumer-lending laws preempt municipal authority. The case centers on allegations that Dave operated without required licenses and used deceptive marketing, while Dave contends the city lacks enforcement power under state preemption principles.
United States Consumer
GT
Greenberg Traurig, LLP
Article
ALL TALK, NO FACTS!: California Court Recommends Dismissal Of Three TCPA Claims Against Debt Collector
A California federal court has issued findings recommending dismissal of three TCPA claims against debt collector Credence Resource Management, LLC, finding that the plaintiff's allegations were conclusory and contradictory. The court determined that calls specifically targeted at a named individual cannot simultaneously be characterized as randomly generated, and that debt collection calls do not constitute telephone solicitations under DNC regulations.
United States Consumer
Troutman Amin LLP
See more
Article
Shopper Files Class Action Over Pickup Fees
A recent lawsuit against Stop & Shop in Massachusetts federal court challenges how the grocery chain discloses its $3.95 pickup fee for online orders, claiming the fee appears too late in the checkout process and lacks adequate explanation of its purpose. The case highlights the growing complexity of state fee disclosure laws and raises important questions about what constitutes proper transparency in e-commerce pricing.
United States Consumer
KD
Kelley Drye & Warren LLP
Article
CONGRESS FIRES BACK?: New Bill Seeks To Revive Written Consent Rule Under TCPA
Congress has introduced the Stop Spam Calls Act, directing the FCC to revise the definition of prior express written consent under the TCPA to require one-to-one seller consent and logical relevance between sellers and website content. This legislative move comes as the Fifth Circuit questions whether written consent is even required under the TCPA, creating a fascinating tension between congressional intent and judicial interpretation that could reshape telemarketing compliance.
United States Consumer
Troutman Amin LLP
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Article
Dave Challenges Baltimore's Authority To Enforce Consumer Protection Ordinance Against Cash-Advance Products
A dispute between Baltimore and Dave Inc. over the company's ExtraCash advances raises critical questions about whether local consumer-protection ordinances can regulate financial products or whether Maryland's statewide consumer-lending laws preempt municipal authority. The case centers on allegations that Dave operated without required licenses and used deceptive marketing, while Dave contends the city lacks enforcement power under state preemption principles.
United States Consumer
GT
Greenberg Traurig, LLP
Podcast
Podcast Release: The Future Of Consumer Reporting With CDIA President Dan Smith
The consumer reporting system is experiencing significant transformation driven by artificial intelligence, alternative data sources, and consumer-permissioned financial information sharing. This podcast episode explores how these technological and regulatory developments are reshaping credit underwriting, dispute resolution processes, and the broader consumer reporting ecosystem.
United States Finance
BS
Ballard Spahr LLP
Article
Minnesota AG Settles Online Lending Lawsuit Over Interest Rates
Minnesota's Attorney General reached a settlement with an online lender over allegations that the company charged interest rates approaching 700% to state consumers, substantially exceeding permitted rates under Minnesota law. The lender, wholly owned by a federally recognized Native American tribe, had disputed that Minnesota law applied to its lending activities, claiming tribal ownership exempted it from state consumer-lending laws.
United States Consumer
SM
Sheppard, Mullin, Richter & Hampton LLP
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