Worldwide: Consumer Law

On June 12, 2026, Bill 10, titled the “Act to protect consumers against abusive practices related to ticket resale and online subscription renewals” (“Bill 10”), received assent. Through this reform, the Québec legislature has tightened the framework applicable to certain commercial practices, particularly with respect to online subscriptions, termination of contracts involving sequential performance, and ticket resale. Bill 10 amends, among other things, the Consumer Protection Act (“CPA”) and the Regulation respecting the application of the Consumer Protection Act (the “Regulation”).

This comprehensive consumer protection update examines recent federal and state enforcement actions targeting companies for alleged violations ranging from Fair Credit Reporting Act breaches to deceptive "Made in USA" claims. The newsletter also covers emerging regulatory developments, including the FTC's proposed policy statement on AI accuracy and state-level initiatives addressing artificial intelligence governance and consumer protection.

British Columbia's consumer protection amendments take effect August 1, 2026, introducing significant changes to subscription contracts, direct sales restrictions, and disclosure requirements. Businesses must review their contracts and practices to ensure compliance with new cancellation rights, prohibited terms, and enhanced consumer protections.

Last week, 46 states led by Oregon and Texas settled a multistate investigation into Block, Inc., owner of Cash App, for $45 million relating to alleged state unfair and deceptive trade practice law violations related...

New York City's Department of Consumer and Worker Protection reached a settlement with Way.com over allegations that the online booking platform promoted illegal, unlicensed parking facilities. The company agreed to pay $200,000 in civil penalties and implement monitoring procedures to identify unlicensed facilities on its platform.

When Mammoth Brands compared Harry's razor prices to Gillette's, claiming consumers were being "ripped off," it sparked a challenge at NAD. The decision addresses critical questions about what constitutes fair pricing comparisons in advertising and how far companies can go with aggressive competitive language. NAD's ruling provides essential guidance on using regular prices versus promotional pricing and the boundaries of permissible disparagement in comparative advertising.

Last year, the firm warned that the Washington Supreme Court’s decision in Brown v. Old Navy1 significantly expanded the scope of Washington’s Commercial Electronic Mail Act (CEMA), exposing businesses...

Explore how Erewhon transformed from a neighborhood health food store into a globally recognized luxury lifestyle brand, examining the psychology of premium consumer culture, celebrity influence, and the emerging trend of grocery store tourism. The episode also analyzes a significant trademark dispute involving Dean & DeLuca that raises critical questions about protecting and reviving legacy brand identities.

Health Canada's Canadian Product Safety Pledge expands as Temu Canada and AliExpress join Amazon Canada and eBay Canada as signatories, committing to 14 preventative and corrective actions to strengthen product safety on their platforms. This development significantly impacts the Direct Selling Industry, particularly businesses dealing with Natural Health Products, as major online marketplaces now face stricter compliance requirements for consumer products and cosmetics sold to Canadians.