Oceania: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

What retailers can learn from Webjet's $9 million penalty for misleading airfare pricing

E-commerce businesses should ensure pricing is transparent, verify that all pricing communications comply with the ACL.

Australia Consumer

HR

Holding Redlich

Is your refund and returns policy ACCC-compliant?

Recent ACCC review uncovered several practices that could potentially mislead or deceive consumers about their rights to exchange, refund or return products.

Australia Consumer

HR

Holding Redlich

Recent developments in sustainable finance: sustainable investment product labelling regime

Key features of the Labelling Framework as proposed in the Initial Consultation, explain the scope of the Initial Consultation, and outline the next steps in the Labelling Framework's development.

Australia Consumer

CC

Corrs Chambers Westgarth

What Do You Know? Goods Importer Does Not Always Owe A Duty Of Care

The importer of electrical goods which is not involved in the manufacturing or design of those goods does not necessarily owe a duty of care to end consumers

Australia Consumer

B

Barry Nilsson

Refusing to supply – a brief checklist for your business

Australia Consumer

BP

Bartier Perry

Queensland Government Bulletin: Commission Of Inquiry Into Queensland's Child Protection System Underway

Australia Consumer

HR

Holding Redlich

Buy Now Pay Later reforms have commenced: what does this mean for you?

Australia Consumer

HN

Holley Nethercote

ASIC Enforcement – Comparison Websites

Australia Consumer

SG

Sophie Grace Pty Ltd

Commercial Debts Don't Age Well!

Australia Consumer

P

PCL Lawyers

Legal Tips for Handling Client Disputes in Professional Services

Australia Consumer

L

LegalVision

Supreme Court clarifies key principles in misstatement cases

New Zealand Consumer

WW

Wynn Williams Lawyers

AFSL Cancelled After CSLR Payment

Australia Consumer

SG

Sophie Grace Pty Ltd

What are the Privacy Laws for Direct Marketing?

Australia Consumer

L

LegalVision

It's not fixed price, if you believe it: The curious case of the cost plus Payment Claim

Australia Consumer

PA

Piper Alderman

It depends – What happens to the appointor role in my family discretionary trust when I die?

Australia Family

CG

Cooper Grace Ward

Visa Rules When Changing Employer Sponsors

Australia Immigration

IL

Interstaff Immigration Agency

AI For Better Insurance

Australia Technology

KL

Herbert Smith Freehills Kramer LLP

Dismissal upheld: employee breaches employer's directions while recovering from illness

Australia Employment

CG

Cooper Grace Ward

Senate Inquiry 2025: Tackling Greenwashing And Restoring Trust In Sustainability Claims

Australia Commercial

KL

Herbert Smith Freehills Kramer LLP

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Consumer Credit

Case note: Barfuss Corporation Pty Ltd (ACN 006 917 666) v Shelley Claire King & Jenny Patricia Miles [2025] VSC 487

Mining licence holders to know scope of work that you are undertaking and the ways in which the work may be defined under the Act.

Australia Commercial

P

PCL Lawyers

Buy Now Pay Later reforms have commenced: what does this mean for you?

BNPL providers must now hold a credit licence & follow consumer credit laws under new regulations.

Australia Consumer

HN

Holley Nethercote

Commercial Debts Don't Age Well!

Clear expectation and prompt enforcement of terms ensure a fair and robust way to manage risk and ensures accountability.

Australia Consumer

P

PCL Lawyers

Legal Tips for Handling Client Disputes in Professional Services

Australia Consumer

L

LegalVision

Supreme Court clarifies key principles in misstatement cases

New Zealand Consumer

WW

Wynn Williams Lawyers

AFSL Cancelled After CSLR Payment

Australia Consumer

SG

Sophie Grace Pty Ltd

It's not fixed price, if you believe it: The curious case of the cost plus Payment Claim

Australia Consumer

PA

Piper Alderman

Unconscionable Conduct – Optus agrees to $100m penalty

Australia Consumer

PA

Piper Alderman

How Do I Recover a Debt From an Individual?

Australia Consumer

L

LegalVision

See more

Consumer Trading & Unfair Trading

What retailers can learn from Webjet's $9 million penalty for misleading airfare pricing

E-commerce businesses should ensure pricing is transparent, verify that all pricing communications comply with the ACL.

Australia Consumer

HR

Holding Redlich

Is your refund and returns policy ACCC-compliant?

Recent ACCC review uncovered several practices that could potentially mislead or deceive consumers about their rights to exchange, refund or return products.

Australia Consumer

HR

Holding Redlich

What Do You Know? Goods Importer Does Not Always Owe A Duty Of Care

The importer of electrical goods which is not involved in the manufacturing or design of those goods does not necessarily owe a duty of care to end consumers

Australia Consumer

B

Barry Nilsson

ASIC Enforcement – Comparison Websites

Australia Consumer

SG

Sophie Grace Pty Ltd

Supreme Court clarifies key principles in misstatement cases

New Zealand Consumer

WW

Wynn Williams Lawyers

What are the Privacy Laws for Direct Marketing?

Australia Consumer

L

LegalVision

ACCC Enforcement and Compliance Update

Australia Consumer

PA

Piper Alderman

Prohibition on secondary boycotts clarified: High Court rules against the ACCC in appeal regarding the nature of an anti-competitive understanding

Australia Consumer

CG

Cooper Grace Ward

Extending an unfair trading practices prohibition to commercial arrangements with small businesses: a potential chilling effect

Australia Consumer

CC

Corrs Chambers Westgarth

See more

Healthcare, Food & Drugs Law

New Zealand to introduce plain cigarette packaging despite problems in Australia

While Australia goes in to battle with tobacco companies, New Zealand makes its first move in the same direction.

New Zealand Healthcare

BI

Baldwins Intellectual Property

Twist in KFC case

KFC, as employer, was found vicariously liable for the negligence of its staff and the plaintiff was awarded damages.

Australia Healthcare

HW

Hall & Wilcox

You'll (Still) Feel Better on Swisse (Unless and Until the Complaints Resolution Panel Says Otherwise) - Health and Food Products – To What Extent Are Puffery and Claims About Health Benefits Permitted in Australian Advertisements?

Tracey J of the Federal Court has delivered his judgment in Swisse Vitamins Pty Ltd v Complaints Resolution Panel.

Australia Healthcare

A

Addisons

PLC Multi-Jurisdictional Guide 2012: Life Sciences - Part 1

Australia Healthcare

DP

DLA Piper Australia

PLC Multi-Jurisdictional Guide 2012: Life Sciences - Part 2

Australia Healthcare

DP

DLA Piper Australia

PLC Multi-Jurisdictional Guide 2012: Life Sciences - Part 3

Australia Healthcare

DP

DLA Piper Australia

Pharmaceuticals and life sciences - impact of the budget

Australia Healthcare

NR

Norton Rose Fulbright Australia

Accidents happen: The Importance of Appointing your Enduring Guardian and Enduring Power of Attorney

Australia Healthcare

S

Swaab

Aged Care Reform – Living Longer, Living Better – Anywhere you like

Australia Healthcare

G

Gadens Lawyers

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Education

Are childcare services considered treatment and care or domestic services?

The decision in Saedi provides that some forms of childcare could come within the meaning of domestic services.

Australia Consumer

M

McCabes

ASIC's Legal Battle Over Unaddressed Customer Hardship Notices

ASIC to focus on misconduct against financially vulnerable consumers and protecting consumers from financial harm.

Australia Consumer

SG

Sophie Grace Pty Ltd

ACCC battles the wave against false ocean plastics claims

Businesses seeking to appeal to environmentally conscious consumers must ensure their claims can be substantiated.

New Zealand Consumer

WW

Wynn Williams Lawyers

Application Tips & Tricks for Summer Clerk and Graduate Positions

New Zealand Consumer

WW

Wynn Williams Lawyers

Loafers Lodge Fire – Introduction of Offences and Penalties for Building Owners and Independent Certifiers

New Zealand Consumer

WW

Wynn Williams Lawyers

You've Had A Windfall And Won Lotto! To Keep It You'd Best Get Expert Advice

Australia Consumer

S

Stacks Law Firm

Child sexual abuse and exploitation of power in Australian schools

Australia Criminal

HP

Hall Payne Lawyers

Education Law Notes – Term 2 2024

Australia Consumer

CO

Carroll & O'Dea

A game of liability cap and mouse: court upholds limit on loss from careless research

Australia Consumer

CC

Corrs Chambers Westgarth

See more

Latest Videos

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Navigating debt recovery with disputes over goods or services

P

PCL Lawyers

Future Of Consumer APAC: Climate Change And ESG Litigation Trends In The Consumer Sector

HS

Herbert Smith Freehills Kramer LLP

CU LAB: Are Australia's product liability laws ready for driverless cars?

CU

Clayton Utz

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