Oceania: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

What retailers can learn from Webjet's $9 million penalty for misleading airfare pricing

E-commerce businesses should ensure pricing is transparent, verify that all pricing communications comply with the ACL.

Australia Consumer

HR

Holding Redlich

Is your refund and returns policy ACCC-compliant?

Recent ACCC review uncovered several practices that could potentially mislead or deceive consumers about their rights to exchange, refund or return products.

Australia Consumer

HR

Holding Redlich

Recent developments in sustainable finance: sustainable investment product labelling regime

Key features of the Labelling Framework as proposed in the Initial Consultation, explain the scope of the Initial Consultation, and outline the next steps in the Labelling Framework's development.

Australia Consumer

CC

Corrs Chambers Westgarth

What Do You Know? Goods Importer Does Not Always Owe A Duty Of Care

The importer of electrical goods which is not involved in the manufacturing or design of those goods does not necessarily owe a duty of care to end consumers

Australia Consumer

B

Barry Nilsson

Refusing to supply – a brief checklist for your business

Australia Consumer

BP

Bartier Perry

Queensland Government Bulletin: Commission Of Inquiry Into Queensland's Child Protection System Underway

Australia Consumer

HR

Holding Redlich

Buy Now Pay Later reforms have commenced: what does this mean for you?

Australia Consumer

HN

Holley Nethercote

ASIC Enforcement – Comparison Websites

Australia Consumer

SG

Sophie Grace Pty Ltd

Commercial Debts Don't Age Well!

Australia Consumer

P

PCL Lawyers

Legal Tips for Handling Client Disputes in Professional Services

Australia Consumer

L

LegalVision

Supreme Court clarifies key principles in misstatement cases

New Zealand Consumer

WW

Wynn Williams Lawyers

AFSL Cancelled After CSLR Payment

Australia Consumer

SG

Sophie Grace Pty Ltd

What are the Privacy Laws for Direct Marketing?

Australia Consumer

L

LegalVision

It's not fixed price, if you believe it: The curious case of the cost plus Payment Claim

Australia Consumer

PA

Piper Alderman

Immigration And Australian Federal Election Campaign Promises

Australia Immigration

IL

Interstaff Immigration Agency

New road rules and driving offences come into effect across Australia

Australia Transport

SC

Sydney Criminal Lawyers

Inside IR Podcast Series - Episode 29 Gender-based Undervaluation And Its Impact On Modern Award Rates Of Pay (Video)

Australia Employment

KL

Herbert Smith Freehills Kramer LLP

Inside Safety Podcast Series - Episode 2 Spotlight On Silica – Recent Developments And Trends

Australia Employment

KL

Herbert Smith Freehills Kramer LLP

New English Language Requirements For Australian Visas

Australia Immigration

RM

Roam Migration Law

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Education

Are childcare services considered treatment and care or domestic services?

The decision in Saedi provides that some forms of childcare could come within the meaning of domestic services.

Australia Consumer

M

McCabes

ASIC's Legal Battle Over Unaddressed Customer Hardship Notices

ASIC to focus on misconduct against financially vulnerable consumers and protecting consumers from financial harm.

Australia Consumer

SG

Sophie Grace Pty Ltd

ACCC battles the wave against false ocean plastics claims

Businesses seeking to appeal to environmentally conscious consumers must ensure their claims can be substantiated.

New Zealand Consumer

WW

Wynn Williams Lawyers

Application Tips & Tricks for Summer Clerk and Graduate Positions

New Zealand Consumer

WW

Wynn Williams Lawyers

Loafers Lodge Fire – Introduction of Offences and Penalties for Building Owners and Independent Certifiers

New Zealand Consumer

WW

Wynn Williams Lawyers

You've Had A Windfall And Won Lotto! To Keep It You'd Best Get Expert Advice

Australia Consumer

S

Stacks Law Firm

Child sexual abuse and exploitation of power in Australian schools

Australia Criminal

HP

Hall Payne Lawyers

Education Law Notes – Term 2 2024

Australia Consumer

CO

Carroll & O'Dea

A game of liability cap and mouse: court upholds limit on loss from careless research

Australia Consumer

CC

Corrs Chambers Westgarth

See more

Consumer Credit

Responsible Lending In The Spotlight – Lessons From ASIC v Money3 Loans Pty Ltd (No 3)

Responsible lending obligations are a central aspect of the regulation of consumer credit under the National Consumer Credit Protection Act 2009 (Cth) (NCCP Act).

Australia Finance

KL

Herbert Smith Freehills Kramer LLP

Case note: Barfuss Corporation Pty Ltd (ACN 006 917 666) v Shelley Claire King & Jenny Patricia Miles [2025] VSC 487

Mining licence holders to know scope of work that you are undertaking and the ways in which the work may be defined under the Act.

Australia Commercial

P

PCL Lawyers

Buy Now Pay Later reforms have commenced: what does this mean for you?

BNPL providers must now hold a credit licence & follow consumer credit laws under new regulations.

Australia Consumer

HN

Holley Nethercote

Commercial Debts Don't Age Well!

Australia Consumer

P

PCL Lawyers

Legal Tips for Handling Client Disputes in Professional Services

Australia Consumer

L

LegalVision

Supreme Court clarifies key principles in misstatement cases

New Zealand Consumer

WW

Wynn Williams Lawyers

AFSL Cancelled After CSLR Payment

Australia Consumer

SG

Sophie Grace Pty Ltd

It's not fixed price, if you believe it: The curious case of the cost plus Payment Claim

Australia Consumer

PA

Piper Alderman

Unconscionable Conduct – Optus agrees to $100m penalty

Australia Consumer

PA

Piper Alderman

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Product Liability & Safety

Recent developments in sustainable finance: sustainable investment product labelling regime

Key features of the Labelling Framework as proposed in the Initial Consultation, explain the scope of the Initial Consultation, and outline the next steps in the Labelling Framework's development.

Australia Consumer

CC

Corrs Chambers Westgarth

What Do You Know? Goods Importer Does Not Always Owe A Duty Of Care

The importer of electrical goods which is not involved in the manufacturing or design of those goods does not necessarily owe a duty of care to end consumers

Australia Consumer

B

Barry Nilsson

Queensland Government Bulletin: Commission Of Inquiry Into Queensland's Child Protection System Underway

Commission of Inquiry into the state's child safety system to examine systemic issues and recommend reforms.

Australia Consumer

HR

Holding Redlich

ASIC Enforcement – Comparison Websites

Australia Consumer

SG

Sophie Grace Pty Ltd

ACCC Enforcement and Compliance Update

Australia Consumer

PA

Piper Alderman

Is your business at risk from a competitor's "dupe" products?

New Zealand Consumer

WW

Wynn Williams Lawyers

Are childcare services considered treatment and care or domestic services?

Australia Consumer

M

McCabes

How Retail And Consumer Goods Companies Can Navigate Supply Chain Regulations

Australia International

OG

Outside GC

The new Scams Prevention Framework: key considerations for regulated entities

Australia Consumer

CC

Corrs Chambers Westgarth

See more

Consumer Trading & Unfair Trading

What retailers can learn from Webjet's $9 million penalty for misleading airfare pricing

E-commerce businesses should ensure pricing is transparent, verify that all pricing communications comply with the ACL.

Australia Consumer

HR

Holding Redlich

Is your refund and returns policy ACCC-compliant?

Recent ACCC review uncovered several practices that could potentially mislead or deceive consumers about their rights to exchange, refund or return products.

Australia Consumer

HR

Holding Redlich

What Do You Know? Goods Importer Does Not Always Owe A Duty Of Care

The importer of electrical goods which is not involved in the manufacturing or design of those goods does not necessarily owe a duty of care to end consumers

Australia Consumer

B

Barry Nilsson

ASIC Enforcement – Comparison Websites

Australia Consumer

SG

Sophie Grace Pty Ltd

Supreme Court clarifies key principles in misstatement cases

New Zealand Consumer

WW

Wynn Williams Lawyers

What are the Privacy Laws for Direct Marketing?

Australia Consumer

L

LegalVision

ACCC Enforcement and Compliance Update

Australia Consumer

PA

Piper Alderman

Prohibition on secondary boycotts clarified: High Court rules against the ACCC in appeal regarding the nature of an anti-competitive understanding

Australia Consumer

CG

Cooper Grace Ward

Extending an unfair trading practices prohibition to commercial arrangements with small businesses: a potential chilling effect

Australia Consumer

CC

Corrs Chambers Westgarth

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Latest Videos

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Navigating debt recovery with disputes over goods or services

P

PCL Lawyers

Future Of Consumer APAC: Climate Change And ESG Litigation Trends In The Consumer Sector

HS

Herbert Smith Freehills Kramer LLP

CU LAB: Are Australia's product liability laws ready for driverless cars?

CU

Clayton Utz

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