United Kingdom: Dodd-Frank, Consumer Protection Act

On 19 August 2026 the CMA launched three further investigations under the DMCC Act consumer protection regime over concerns that consumers were not shown the total price upfront when buying train tickets, holidays or driving lessons.

Since our last podcast in July 2025, which covered the key features of the UK's enhanced consumer protection regime introduced under the Digital Markets, Competition and Consumers Act...

Expert insights for navigating the big trends and key issues redefining the global consumer sector. From rampant digitisation and supply chain reinvention to sustainability and geopolitical factors...

AI Agents are transforming commerce by autonomously selecting goods, comparing prices, and initiating payments on behalf of consumers. This briefing explores the complex regulatory challenges and opportunities that agentic commerce presents for businesses, from contract formation and payment regulation to consumer protection and strategic partnerships.

The UK Competition and Markets Authority has exercised its new enforcement powers under the Digital Markets, Competition and Consumers Act 2024 for the first time, imposing a £4.2 million penalty on The AA for drip pricing practices.

Subscription contracts are increasingly popular across the economy, but research by the UK Government suggests that consumers currently spend around £1.6 billion per year on subscriptions they do not want...

Although the new regulatory regime for heat networks came into force on 27 January 2026, a number of aspects are being phased in over the next 12 months. We look at what businesses caught by the regime need to do – and when.

The CMA has published additional guidance (the guidance) on greenwashing for all businesses in the supply chain. The guidance supplements the CMA's Green Claims Code adopted in 2021...

The Competition and Markets Authority has published its draft Annual Plan for 2026-27, signalling a year of increased focus on consumer protection.