Canada: Consumer Law

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
School’s In Session: Rules For Marketers And Advertisers When Advertising To Children In Canada
Advertising to children in Canada requires navigating a complex web of federal and provincial regulations, industry codes, and privacy laws that vary by medium and jurisdiction. Quebec's Consumer Protection Act imposes particularly strict prohibitions on commercial advertising directed at children under 13, with significant penalties for non-compliance. Understanding these layered requirements is essential for brands launching child-facing campaigns, from back-to-school promotions to food marketing and digi
Canada Consumer
GW
Gowling WLG
Article
Santé Canada obtient une injonction permanente visant à empêcher Canlab Research de vendre illégalement des peptides injectables
Santé Canada a obtenu une injonction permanente contre Canlab Research, interdisant la vente de peptides injectables non autorisés au Canada. Cette décision fait suite à des mesures coercitives répétées visant à protéger les consommateurs contre des produits non homologués présentant des risques graves pour la santé.
Canada Healthcare
SB
Smart & Biggar
Article
Entering The Canadian Market: Key Regulatory And Compliance Considerations For Whisky And Spirits
Canada's whisky and spirits market presents significant opportunities for international producers, but success requires careful navigation of a dual regulatory framework. Federal laws govern production standards, excise duties, and labelling requirements, while each province maintains its own liquor authority controlling distribution, sales, marketing, and pricing within its borders. Understanding these overlapping jurisdictions and tailoring market entry strategies to provincial variations is essential for
Canada Consumer
AB
Aird & Berlis LLP
Article
No Guide, No Deal: Ontario Court Voids Condo Purchase Over Missing Buyers’ Guide
An Ontario court has ruled that a builder's failure to deliver the mandatory Residential Condominium Buyers' Guide renders a purchase agreement non-binding, regardless of the purchaser's sophistication or reasons for not closing. The decision reinforces strict compliance requirements under the Condominium Act and clarifies that the 10-day rescission period never begins without proper delivery of all required disclosure documents.
Canada Real Estate
PV
Pallett Valo LLP
Article
Bill 10: What You Need To Know About The New Rules Applicable To Online Subscriptions And Ticket Resale In Québec
On June 12, 2026, Bill 10, titled the “Act to protect consumers against abusive practices related to ticket resale and online subscription renewals” (“Bill 10”), received assent. Through this reform, the Québec legislature has tightened the framework applicable to certain commercial practices, particularly with respect to online subscriptions, termination of contracts involving sequential performance, and ticket resale. Bill 10 amends, among other things, the Consumer Protection Act (“CPA”) and the Regulation respecting the application of the Consumer Protection Act (the “Regulation”).
Canada Consumer
F
Fasken
Article
Consumer Protection Updates In British Columbia: Key Compliance Considerations For Businesses Ahead Of August 1, 2026
British Columbia's consumer protection amendments take effect August 1, 2026, introducing significant changes to subscription contracts, direct sales restrictions, and disclosure requirements. Businesses must review their contracts and practices to ensure compliance with new cancellation rights, prohibited terms, and enhanced consumer protections.
Canada Consumer
ML
McMillan LLP
Article
Loi 10 : Ce Que Vous Devez Savoir Sur Les Nouvelles Règles Applicables Aux Abonnements En Ligne Et À La Revente De Billets Au Québec
Le 12 juin 2026, le projet de loi n° 10, intitulé « Loi protégeant les consommateurs contre les pratiques abusives de revente de billets et de renouvellement d’abonnements en ligne » (la « Loi 10 »), a été sanctionné. Par cette réforme, le législateur québécois resserre l’encadrement applicable à certaines pratiques commerciales, notamment en matière de renouvellement d’abonnements en ligne, de résiliation de contrats à exécution successive et de revente de billets de spectacle.
Canada Consumer
FF
Fasken (French)
Article
Québec tackling deepfakes by introducing new consumer protections against misleading or fraudulent use of a person’s identity or image
Quebec's Bill 24 introduces sweeping new protections against the unauthorized use of personal identity and images in commercial contexts, particularly targeting deepfakes and AI-generated content used in fraudulent schemes. The legislation grants enforcement powers to regulatory authorities and establishes significant penalties for violations, while expanding liability to intermediaries and platforms that facilitate such misuse. Organizations operating digital platforms, developing AI tools, or distributing
Canada Consumer
TL
Torys LLP
Article
Open Banking Milestone: Draft Consumer-Driven Banking Regulations Released
On June 27, 2026, the Department of Finance published the proposed Consumer-Driven Banking Regulations(the “Regulations”) under the Consumer Driven Banking Act (the “Act”). Together with the Act, the Regulations introduce a framework, to be overseen by the Bank of Canada (the “Bank”), that enables Canadian individuals and businesses to share their financial data with accredited service providers of their choice.
Canada Finance
F
Fasken
Article
Canada’s Amended Medical Devices Regulations: What Will Change In December
Canada's federal government has finalized amendments to the Medical Devices Regulations, introducing significant changes to medical device establishment licensing requirements. These modernized regulations eliminate the need for foreign distributors to hold separate licenses when selling through licensed Canadian importers, mandate supplier list disclosure to Health Canada, and establish explicit documentation requirements for safety-management procedures.
Canada Consumer
TL
Torys LLP
Article
Federal Government Proposes Regulations On The Use Of French In Federally Regulated Private Businesses
The federal government has published proposed regulations (the "Proposed Regulations") under the Use of French in Federally Regulated Private Businesses Act (the "UFPBA"), establishing a new French-language regime for federally regulated private businesses. The Proposed Regulations address consumer-facing rights, internal workplace obligations, and governance requirements for federally regulated private businesses operating in Quebec and in regions with a strong Francophone presence.
Canada Employment
F
Fasken
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