Canada: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
Quebec’s Bill 24: New Consent Requirements For AI Generated Advertising And The Legal Risks Business Cannot Afford To Ignore
Quebec's new Bill 24 prohibits businesses from using a person's identity or image in consumer advertising without consent, creating significant compliance obligations for companies using AI-generated content, synthetic voices, and digitally altered spokespersons. The legislation introduces broad enforcement powers and extends liability beyond content creators to platforms that distribute or facilitate unauthorized representations.
Canada Consumer
MT
Miller Thomson LLP
Article
A New Era For Consumer Contracts In B.C.: What Businesses Must Do Now
British Columbia is implementing sweeping amendments to its Business Practices and Consumer Protection Act on August 1, 2026, fundamentally changing how businesses handle subscription renewals, contract disclosures, and unilateral amendments. These new rules will require e-commerce platforms and subscription services to provide advance renewal notices, limit their ability to modify terms unilaterally, and ensure transparent cancellation and refund policies are disclosed upfront.
Canada Consumer
GA
Global Advertising Lawyers Alliance (GALA)
Article
JUUL Class Action Certified In British Columbia
Since 2019, Siskinds LLP has represented the plaintiffs in proposed JUUL class actions across Canada, alleging that the e-cigarette devices are hazardous products but were falsely marketed as a desirable, safe and healthier alternative to smoking. These Canadian lawsuits allege the defendants failed to properly inform Canadians, especially children, adolescents and young adults, of the dangers associated with the use of JUUL products.
Canada Consumer
SL
Siskinds LLP
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Article
Quebec’s Bill 24: New Consent Requirements For AI Generated Advertising And The Legal Risks Business Cannot Afford To Ignore
Quebec's new Bill 24 prohibits businesses from using a person's identity or image in consumer advertising without consent, creating significant compliance obligations for companies using AI-generated content, synthetic voices, and digitally altered spokespersons. The legislation introduces broad enforcement powers and extends liability beyond content creators to platforms that distribute or facilitate unauthorized representations.
Canada Consumer
MT
Miller Thomson LLP
Article
Prompt Payment vs. Prepaid Contracting In Alberta Residential Renovations: A Practical Guide For Contractors
Residential renovation contractors in Alberta must navigate two distinct legal frameworks that govern when and how they receive payment. Understanding the interplay between prompt payment legislation and prepaid contracting rules is essential for managing deposits, progress payments, and invoicing while preserving lien rights and avoiding costly disputes with homeowners.
Canada Real Estate
MT
Miller Thomson LLP
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Article
Quebec’s Bill 24: New Consent Requirements For AI Generated Advertising And The Legal Risks Business Cannot Afford To Ignore
Quebec's new Bill 24 prohibits businesses from using a person's identity or image in consumer advertising without consent, creating significant compliance obligations for companies using AI-generated content, synthetic voices, and digitally altered spokespersons. The legislation introduces broad enforcement powers and extends liability beyond content creators to platforms that distribute or facilitate unauthorized representations.
Canada Consumer
MT
Miller Thomson LLP
Article
The Coldcard Exploit: Why Victims May Have Two Routes To Recovery
A five-year-old firmware defect in Coldcard hardware wallets has enabled attackers to systematically drain an estimated $116 million in Bitcoin from over 5,200 victims since July 2026. This unprecedented exploit raises critical questions about manufacturer liability and creates two distinct legal pathways for recovery: blockchain tracing against the perpetrators and potential litigation against Canadian manufacturer Coinkite for product defects that undermined the fundamental security promise of devices mar
Canada Litigation
WL
WeirFoulds LLP
Article
E-Scooter And E-Bike Injuries In Kids: What Ontario Parents Need To Know
Hospital data shows a sharp rise in serious injuries from e-scooters and e-bikes among children, with boys aged 10-13 most affected and head injuries accounting for 36% of cases. Ontario law prohibits anyone under 16 from riding these devices, yet they remain widely available for purchase, creating a dangerous regulatory gap. When a child is injured, determining liability involves examining multiple parties including supervisors, retailers, manufacturers, and other road users.
Canada Transport
HS
Howie, Sacks & Henry LLP
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Video
2026 Ontario HST Rebate Update: Up To $130,000 In Savings (Video)
Ontario has introduced a proposed new home rebate that could significantly impact buyers of new construction and pre-construction properties. Real estate lawyer Jonathan Dippolito examines how this rebate may interact with existing HST programs and explains the critical importance of reviewing purchase agreements carefully. This video provides essential guidance for anyone considering a new home purchase in Ontario during this period of regulatory change.
Canada Real Estate
DS
Devry Smith Frank LLP
Article
Consultation Publique Sur Le Projet De Règlement Visant La Fraude Ciblant Les Consommateurs Dans Le Système Bancaire
Le ministère des Finances du Canada a publié un projet de règlement qui modifierait le Règlement sur le régime de protection des consommateurs en matière financière en vertu de la Loi sur les banques pour lutter contre la fraude ciblant les consommateurs. Ce projet établit des exigences opérationnelles détaillées concernant les fonctionnalités de compte, les mécanismes de consentement, les limites de transaction et les obligations de divulgati
Canada Finance
BC
Blake, Cassels & Graydon LLP
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