Australia: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

Buy Now Pay Later reforms have commenced: what does this mean for you?

BNPL providers must now hold a credit licence & follow consumer credit laws under new regulations.

Australia Consumer

HN

Holley Nethercote

ASIC Enforcement – Comparison Websites

ASIC alleges that Choosi misled customers through its comparison services in contravention of sections 12DB and 12DF of the ASIC Act 2001.

Australia Consumer

SG

Sophie Grace Pty Ltd

Commercial Debts Don't Age Well!

Clear expectation and prompt enforcement of terms ensure a fair and robust way to manage risk and ensures accountability.

Australia Consumer

P

PCL Lawyers

Legal Tips for Handling Client Disputes in Professional Services

This article will take you through some ways to prevent and settle client disputes.

Australia Consumer

L

LegalVision

AFSL Cancelled After CSLR Payment

Australia Consumer

SG

Sophie Grace Pty Ltd

What are the Privacy Laws for Direct Marketing?

Australia Consumer

L

LegalVision

It's not fixed price, if you believe it: The curious case of the cost plus Payment Claim

Australia Consumer

PA

Piper Alderman

Unconscionable Conduct – Optus agrees to $100m penalty

Australia Consumer

PA

Piper Alderman

Owners Corporations / Associations now subject to Unfair Contract Terms

Australia Consumer

S

Swaab

Unfair contract terms in outdated standard form contracts could cost you a fine of $50 million (Companies) or $2.5 million (Individuals)

Australia Consumer

S

Swaab

How Do I Recover a Debt From an Individual?

Australia Consumer

L

LegalVision

BNPL – Low Cost Credit Contract Providers

Australia Consumer

SG

Sophie Grace Pty Ltd

The new Scams Prevention Framework: insights from abroad

Australia Consumer

CC

Corrs Chambers Westgarth

ASIC review of consumer leases

Australia Consumer

SG

Sophie Grace Pty Ltd

Michael Byrnes appeared on Breakfast with Tim Webster on 2SM on 23 July 2025 to discuss workplace relationships and that Coldplay concert

Australia Employment

S

Swaab

Visa Rules When Changing Employer Sponsors

Australia Immigration

IL

Interstaff Immigration Agency

Block earner triumphs in ASIC appeal

Australia Technology

PA

Piper Alderman

A Key Issue For The Federal Election 2025

Australia Immigration

IL

Interstaff Immigration Agency

Australian Visa Processing Times And Key Migration Updates

Australia Immigration

IL

Interstaff Immigration Agency

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Consumer Law

AFSL Cancelled After CSLR Payment

The CSLR is an independent not-for-profit company authorised to provide compensation of up to $150,000 to a consumer for an unpaid AFCA determination.

Australia Consumer

SG

Sophie Grace Pty Ltd

What are the Privacy Laws for Direct Marketing?

Understanding how Australian privacy and spam laws affect your direct marketing is the best way to avoid legal complaints.

Australia Consumer

L

LegalVision

Unconscionable Conduct – Optus agrees to $100m penalty

Commission-based remuneration is a practice the ACCC recommends avoiding in the ACCC's best practice recommendations.

Australia Consumer

PA

Piper Alderman

Assistance Animals - Know a handler's rights!

Australia Commercial

MD

McCarthy Durie Lawyers

Owners Corporations / Associations now subject to Unfair Contract Terms

Australia Consumer

S

Swaab

Unfair contract terms in outdated standard form contracts could cost you a fine of $50 million (Companies) or $2.5 million (Individuals)

Australia Consumer

S

Swaab

So You Want To Take Your Restaurant(s) Overseas – Part 6: How To Use Legal Counsel When Expanding Internationally

Australia Media & IT

HS

Harris Sliwoski

The new Scams Prevention Framework: insights from abroad

Australia Consumer

CC

Corrs Chambers Westgarth

ASIC review of consumer leases

Australia Consumer

SG

Sophie Grace Pty Ltd

See more

Consumer Trading & Unfair Trading

ASIC Enforcement – Comparison Websites

ASIC alleges that Choosi misled customers through its comparison services in contravention of sections 12DB and 12DF of the ASIC Act 2001.

Australia Consumer

SG

Sophie Grace Pty Ltd

What are the Privacy Laws for Direct Marketing?

Understanding how Australian privacy and spam laws affect your direct marketing is the best way to avoid legal complaints.

Australia Consumer

L

LegalVision

ACCC Enforcement and Compliance Update

Recent developments have reflected the ACCC's priorities and have shown its preparedness to take concerted action against businesses for breaches of the Competition and Consumer Act 2010 (Cth) ('CCA').

Australia Consumer

PA

Piper Alderman

Prohibition on secondary boycotts clarified: High Court rules against the ACCC in appeal regarding the nature of an anti-competitive understanding

Australia Consumer

CG

Cooper Grace Ward

Extending an unfair trading practices prohibition to commercial arrangements with small businesses: a potential chilling effect

Australia Consumer

CC

Corrs Chambers Westgarth

How Can My Business Avoid Misleading and Deceptive Advertising?

Australia Consumer

L

LegalVision

The New Scam Prevention Framework and It's Impact on Businesses

Australia Commercial

CG

Coleman Greig Lawyers

Health practitioners' obligations when advertising professional services

Australia Consumer

HP

Hall Payne Lawyers

Managing Customer Refunds: How Should I Respond if My Customer Asks for a Refund?

Australia Consumer

L

LegalVision

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Healthcare, Food & Drugs Law

Twist in KFC case

KFC, as employer, was found vicariously liable for the negligence of its staff and the plaintiff was awarded damages.

Australia Healthcare

HW

Hall & Wilcox

You'll (Still) Feel Better on Swisse (Unless and Until the Complaints Resolution Panel Says Otherwise) - Health and Food Products – To What Extent Are Puffery and Claims About Health Benefits Permitted in Australian Advertisements?

Tracey J of the Federal Court has delivered his judgment in Swisse Vitamins Pty Ltd v Complaints Resolution Panel.

Australia Healthcare

A

Addisons

PLC Multi-Jurisdictional Guide 2012: Life Sciences - Part 1

Part 1 of the Guide explains the the Australian regulatory jurisdiction for pharmaceutical and medical device companies.

Australia Healthcare

DP

DLA Piper Australia

PLC Multi-Jurisdictional Guide 2012: Life Sciences - Part 2

Australia Healthcare

DP

DLA Piper Australia

PLC Multi-Jurisdictional Guide 2012: Life Sciences - Part 3

Australia Healthcare

DP

DLA Piper Australia

Pharmaceuticals and life sciences - impact of the budget

Australia Healthcare

NR

Norton Rose Fulbright Australia

Accidents happen: The Importance of Appointing your Enduring Guardian and Enduring Power of Attorney

Australia Healthcare

S

Swaab

Aged Care Reform – Living Longer, Living Better – Anywhere you like

Australia Healthcare

G

Gadens Lawyers

Health Alert - 16 April 2012

Australia Healthcare

DP

DLA Piper Australia

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Product Liability & Safety

ASIC Enforcement – Comparison Websites

ASIC alleges that Choosi misled customers through its comparison services in contravention of sections 12DB and 12DF of the ASIC Act 2001.

Australia Consumer

SG

Sophie Grace Pty Ltd

ACCC Enforcement and Compliance Update

Recent developments have reflected the ACCC's priorities and have shown its preparedness to take concerted action against businesses for breaches of the Competition and Consumer Act 2010 (Cth) ('CCA').

Australia Consumer

PA

Piper Alderman

Are childcare services considered treatment and care or domestic services?

The decision in Saedi provides that some forms of childcare could come within the meaning of domestic services.

Australia Consumer

M

McCabes

How Retail And Consumer Goods Companies Can Navigate Supply Chain Regulations

Australia International

OG

Outside GC

The new Scams Prevention Framework: key considerations for regulated entities

Australia Consumer

CC

Corrs Chambers Westgarth

The New Scam Prevention Framework and It's Impact on Businesses

Australia Commercial

CG

Coleman Greig Lawyers

EU Directive on Liability for Defective Products: implications for medical device producers in Australia

Australia Consumer

CC

Corrs Chambers Westgarth

Health practitioners' obligations when advertising professional services

Australia Consumer

HP

Hall Payne Lawyers

ASIC's Legal Battle Over Unaddressed Customer Hardship Notices

Australia Consumer

SG

Sophie Grace Pty Ltd

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Latest Videos

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Navigating debt recovery with disputes over goods or services

P

PCL Lawyers

Future Of Consumer APAC: Climate Change And ESG Litigation Trends In The Consumer Sector

HS

Herbert Smith Freehills Kramer LLP

CU LAB: Are Australia's product liability laws ready for driverless cars?

CU

Clayton Utz

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