South Africa: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

Foreseeability And Fault: Reaffirming The Bounds Of Delictual Liability

On the night of 13 October 2014, two Grade 12 learners— B, aged 18, and O, aged 17 — drowned while attending a school revision camp. The camp had been organised to assist learners in their Matric examination preparation, and no provision had been made for swimming.

South Africa Consumer

AA

Adams & Adams

The Blame Game: Who Pays When Products Fail?

When a product breaks, the question of liability arises. Should the consumer, the supplier or the manufacturer carry the cost?

South Africa Consumer

BI

Barnard Inc.

Keeping Credit & Consumer Law In Their Lanes: Lessons From A Vehicle Finance Summary Judgment

This case involved an application for summary judgment by a credit provider. The dispute arose from an instalment sale agreement signed on 1 August 2023 to finance a motor vehicle.

South Africa Consumer

AA

Adams & Adams

Draft Amendments To The Affordability Assessment Regulations Under The National Credit Act

On 13 August 2025, the Department of Trade, Industry and Competition published the draft National Credit Act Amendment Regulations in the Government Gazette, proposing amendments to various Regulations under the National Credit Act 34 of 2005 (NCA), including Regulations 18,19 and 23A.

South Africa Consumer

WW

Webber Wentzel

Taking Off The Shine: Uganda's Education Body Demotes Top Degrees From Kenya And United Kingdom

Worldwide Consumer

E

ENS

Gift Cards In South Africa: Will SARB Oversight Bring Big Changes?

South Africa Consumer

E

ENS

COMESA Consumer Protection Enforcement

South Africa Consumer

BF

BREMER LF WLL

Passing-Off In South Africa: Protecting Trade Reputation In Competitive Markets

South Africa Consumer

BI

Barnard Inc.

ESG Trends In The Retail Sector

South Africa Consumer

WW

Webber Wentzel

New Direct Marketing Requirements Under The Consumer Protection Act

South Africa Consumer

WW

Webber Wentzel

When The Wheels Come Off: Lessons In Consumer Rights And Ethical Representation.

South Africa Consumer

BI

Barnard Inc.

What Is NCR Credit Registration, And Why Is It Important In South Africa?

South Africa Consumer

BI

Barnard Inc.

Consumer Law Disputes: Who Bears The Onus, The Consumer Or The Supplier?

South Africa Consumer

E

ENS

Complexities Of Product Liability Issues In Order To Navigate Consumer Complaints And Recalls Effectively (Podcast)

South Africa Consumer

F

Fasken

Unlocking Cross-border E-commerce In South Africa

South Africa Commercial

E

ENS

Jo Malone – When You Are Sued For Using Your Own Name

South Africa IP

E

ENS

South African Budget Speech 2026 Review (Video)

South Africa Strategy

E

ENS

Casting The Net Wider: FIC Issues New Guidance On Credit Providers And The Crypto Travel Rule

South Africa Technology

E

ENS

Extending Boundaries: Adjustments To South African Exchange Control Limits And Powers

South Africa Tax

E

ENS

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Consumer Law

Octopus Card For South Africa? Convenience Meets Regulation

The Octopus card is a Hong Kong-developed contactless stored-value smart card. Initially introduced for public transport, it has since evolved into a prepaid payment tool across a range of everyday transactions.

South Africa About Mondaq

E

ENS

Truth On Trial: Deepfakes And The New Battleground For Evidence Integrity

Deepfakes are rapidly eroding the long‑held assumption that visual and audio evidence reflects reality.

South Africa Technology

E

ENS

Not Every Residential Lease Falls Under The Consumer Protection Act

A recent Supreme Court of Appeal judgment is a useful reminder that not every residential lease is automatically governed by the Consumer Protection Act 68 of 2008 (CPA), and that a court cannot sidestep...

South Africa Real Estate

BI

Barnard Inc.

Food And Product Recalls: The Legal Framework, Recent Cases And Improved Methods For Addressing Related Issues

South Africa Healthcare

E

ENS

When Your IT Financier Becomes The Supplier: Real World Lessons For Navigating Product Deals

South Africa Media & IT

E

ENS

The Kiddos vs. Chickees Packaging Battle

South Africa Media & IT

E

ENS

The Blame Game: Who Pays When Products Fail?

South Africa Consumer

BI

Barnard Inc.

BNPL: Payment Method vs. Credit Agreement – Which Is It And Can It Be Both?

South Africa Finance

WW

Webber Wentzel

FSCA And Prudential Authority Publish Landmark Report On AI In South Africa's Financial Sector

South Africa Technology

E

ENS

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Consumer Credit

Draft Amendments To The Affordability Assessment Regulations Under The National Credit Act

On 13 August 2025, the Department of Trade, Industry and Competition published the draft National Credit Act Amendment Regulations in the Government Gazette, proposing amendments to various Regulations under the National Credit Act 34 of 2005 (NCA), including Regulations 18,19 and 23A.

South Africa Consumer

WW

Webber Wentzel

Enhancing Consumer Identity Protections: New Amendments To The National Credit Act

The Minister of Trade, Industry and Competition, Mr Mpho Parks Tau, has announced his intention to amend the regulations under the National Credit Act, 2005 (Act No. 34 of 2005).

South Africa Finance

E

ENS

How To Ensure The Lawful Cancellation Of Credit Transactions

The Free State Division of the High Court recently handed down judgment in the case of Mbombi and Another v BMW Financial Services SA (Pty) Ltd...

South Africa Litigation

E

ENS

What Is NCR Credit Registration, And Why Is It Important In South Africa?

South Africa Consumer

BI

Barnard Inc.

Beware Of Instant Credit!

South Africa Consumer

SI

SchoemanLaw Inc.

When Does The National Credit Act Apply To A Transaction?

South Africa Consumer

BA

Bentley Attorneys

NCA Section 129(1)(a) Notice – A Practical Perspective On The Interpretative Challenge

South Africa Consumer

BA

Bentley Attorneys

Credit Agreements And Collection Costs: Claiming Legal Fees

South Africa Consumer

Tf

Tabacks

How Instalment Sale Agreements Could Provide A Creative Finance Solution For Deals Banks Turn Away

South Africa Finance

CD

Cliffe Dekker Hofmeyr

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Education

Foreseeability And Fault: Reaffirming The Bounds Of Delictual Liability

On the night of 13 October 2014, two Grade 12 learners— B, aged 18, and O, aged 17 — drowned while attending a school revision camp. The camp had been organised to assist learners in their Matric examination preparation, and no provision had been made for swimming.

South Africa Consumer

AA

Adams & Adams

Deepfakes At School

Deepfakes and AI-generated manipulation are no longer fringe tech. In a school environment, a learner or staff member’s face can be pulled from a sports photo, a class video...

South Africa Privacy

BI

Barnard Inc.

Empowerment And Education In A G20 Moment: Practical Priorities For Employers

Empowerment and education are not just social goods; they are strategic tools for employers navigating digital acceleration, climate transition and fierce competition for talent.

South Africa Employment

E

ENS

Taking Off The Shine: Uganda's Education Body Demotes Top Degrees From Kenya And United Kingdom

Worldwide Consumer

E

ENS

SHEroes | In Her Honor: Stories From The Other Side - Amanda Gxwala & Dr Twalo (Video)

South Africa Commercial

SG

SNG Grant Thornton

Strategies To Enhance South Africa's Global Competitiveness (Video)

South Africa International

SG

SNG Grant Thornton

Education Maternity Care: Managing Clinical And Legal Risks Through Early Maternal Education

South Africa Healthcare

FW

Fairbridges

Recent Liquidation Order Opens The Book On The Financial Woes Of South Africa's Private Schools

South Africa Consumer

BI

Barnard Inc.

Cybersecurity In The Education Sector

South Africa Technology

SG

SNG Grant Thornton

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Dodd-Frank, Consumer Protection Act

Africa Competition Law Quarterly Round-up (Issue No.1 Of 2026 | JANUARY – MARCH 2026)

The Africa Continental Competition Commission must be established by 2028, Malick Diallo, Head of Competition at the AfCFTA Secretariat, announced at the launch of the new COMESA Regulations in Livingstone in February 2026.

South Africa Anti-trust

E

ENS

Truth On Trial: Deepfakes And The New Battleground For Evidence Integrity

Deepfakes are rapidly eroding the long‑held assumption that visual and audio evidence reflects reality.

South Africa Technology

E

ENS

Not Every Residential Lease Falls Under The Consumer Protection Act

A recent Supreme Court of Appeal judgment is a useful reminder that not every residential lease is automatically governed by the Consumer Protection Act 68 of 2008 (CPA), and that a court cannot sidestep...

South Africa Real Estate

BI

Barnard Inc.

Food And Product Recalls: The Legal Framework, Recent Cases And Improved Methods For Addressing Related Issues

South Africa Healthcare

E

ENS

The Blame Game: Who Pays When Products Fail?

South Africa Consumer

BI

Barnard Inc.

COMESA Merger Control: What Has Changed In The 2025 Regulations And Rules And How These Changes Impact Your Filings

South Africa Anti-trust

E

ENS

New COMESA Competition And Consumer Regulations Adopted With Immediate Effect - Key Changes Highlighted

South Africa Commercial

KL

Herbert Smith Freehills Kramer LLP

FSCA And Prudential Authority Publish Landmark Report On AI In South Africa's Financial Sector

South Africa Technology

E

ENS

Keeping Credit & Consumer Law In Their Lanes: Lessons From A Vehicle Finance Summary Judgment

South Africa Consumer

AA

Adams & Adams

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Latest Videos

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What I Ordered vs What I Got | Talking Legal With The Trusted Advisors (Video)

TT

The Trusted Advisors

CGCSA Webinar Part 4

E

ENS

CGCSA Webinar Part 6 (Video)

E

ENS

Welcome To The Ghana Retail Map, 2021 – Beverage Sector Report (Video)

uA

Firmus Advisory

ENSafrica Webinar | Competition And Consumer Protection: A United Front? | WED 15 SEP (Video)

E

ENS

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