United States: Consumer Law

The U.S. Consumer Product Safety Commission (CPSC or the Commission) is a small federal agency with a big job: protecting consumers from unreasonable risks of injury associated with the use of thousands of types of consumer products. The most recent appropriation for CPSC was for fiscal year (FY) 2024 for $150.975 million, and since then the agency has been funded through Continuing Resolutions. While a current employee count is not available, the FY 2026 budget request calls for salaries for 459 full-time employees (FTEs), down from about 545 employees in FY 2024.

Earlier this month, Virginia (HB 665), Kentucky (SB 189) and Wisconsin (Act 226) enacted new laws regulating virtual currency kiosks, collectively imposing licensing, disclosure, transaction-limit...

Governor Ferguson signed HB 1170 into law, imposing new disclosure and technical requirements on generative AI systems. At a high level, this Act requires covered providers to enable users to determine...

Alabama becomes the 21st state to enact a comprehensive consumer privacy law, with the Alabama Personal Data Protection Act taking effect May 1, 2027. The law features the lowest applicability threshold of any state at 25,000 residents and introduces unique provisions including a distinctive definition of data "sale" and a permanent cure period. While sharing similarities with other state privacy laws in consumer rights and business obligations, Alabama diverges by excluding data protection impact assessmen

A New Jersey consumer products company was sentenced this week to pay a criminal fine of $8 million plus an additional $395,786 in restitution to victims after pleading guilty...

This April, State Attorneys General, their staff, and members of the public gathered to discuss a variety of topics at the National Association of Attorneys General (NAAG) Annual Conference.

The Federal Communications Commission has proposed sweeping new regulations that would fundamentally reshape how telecommunications, VoIP, broadband, cable, and satellite providers conduct customer service operations. These rules would impose strict limitations on foreign call center usage, mandate English proficiency standards, require sensitive transactions to be handled exclusively by U.S.-based representatives, and prohibit operations in foreign adversary nations.

New York City Mayor Zohran Mamdani has directed the Department of Consumer and Worker Protection to crack down on subscription-based businesses that make it difficult for consumers to cancel their services. The proposed rules would require businesses to provide clear pre-purchase disclosures, offer simple cancellation mechanisms through the same medium used for enrollment, and issue advance notices before renewals or price changes. Companies violating these requirements could face fines starting at $525 per

A federal judge in California has partially denied Uber's motion to dismiss an FTC lawsuit challenging its Uber One subscription practices, allowing key claims under ROSCA to proceed. The court found that allegations regarding unclear disclosures, timing of billing information collection, and burdensome cancellation processes raised plausible violations that cannot be resolved at the pleading stage. The ruling provides important guidance on subscription enrollment flows and cancellation mechanisms under fed