United Kingdom: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

Private Equity Investment In Education: Understanding The Market

This is the first article in our two-part series examining private equity (PE) investment opportunities in the education sector. In part one, we explore the market landscape, insights across key verticals, and investment...

United Kingdom Consumer

M

Macfarlanes LLP

Ticketmaster Gives Undertakings Following Oasis Tickets Investigation

Following its investigation into the Oasis ticket sale controversy last year, the Competition and Markets Authority (CMA) has now secured undertakings from Ticketmaster...

United Kingdom Consumer

LS

Lewis Silkin

Solicitors Regulation Authority Reviews High-volume Consumer Claims Sector

On Friday last week (19 September 2025) the Solicitors Regulation Authority (SRA) published a discussion paper: How can the high-volume consumer claims market work better for consumers?

United Kingdom Consumer

KL

Herbert Smith Freehills Kramer LLP

UK Government Issues New Guidance On Price Marking Order

The Price Marking Order 2004 (PMO) took effect in Great Britain in 2004. Its aim was to provide greater transparency to consumers about the prices of goods.

United Kingdom Consumer

LS

Lewis Silkin

Top Safeguarding Tips For 2025/26

United Kingdom Consumer

BJ

Browne Jacobson

MAT Mergers: A Guide For Academy Trust Leaders And Trustees

United Kingdom Consumer

BJ

Browne Jacobson

The DfE Publishes Martyn's Law Guidance For Education Providers

United Kingdom Consumer

WS

Wrigleys Solicitors

Ofsted Confirms Changes To Inspection Framework

United Kingdom Consumer

BJ

Browne Jacobson

Schools White Paper: SEND Reform, Behaviour Changes And Other Expectations

United Kingdom Consumer

BJ

Browne Jacobson

Consumer Products Partner & Managing Director Randy Burt Discusses Consumer Electronics Sector With MarketPlace Radio

United Kingdom Consumer

A

AlixPartners

Webinar Summary: What To Do If The CMA Comes Calling

United Kingdom Consumer

LS

Lewis Silkin

Fiduciary Relationships Reshaped

United Kingdom Consumer

KL

Herbert Smith Freehills Kramer LLP

New Statutory Safeguarding Guidance: Keeping Children Safe In Education 2025

United Kingdom Consumer

WS

Wrigleys Solicitors

Unlocking Like-For-Like Volume Growth In A Depressed Retail Market

United Kingdom Consumer

A

AlixPartners

FinReg Monthly Update

United Kingdom Finance

PR

Proskauer Rose LLP

New Water (Special Measures) Act Measures Come Into Force

United Kingdom Environment

KL

Herbert Smith Freehills Kramer LLP

AI And Creativity: Hero, Villain – Or Something Far More Nuanced?

United Kingdom Technology

LS

Lewis Silkin

Fentanyl Tariffs

Worldwide International

KL

Herbert Smith Freehills Kramer LLP

UK Space Agency Announces New Unlocking Space For Business Projects

United Kingdom Technology

MC

Marks & Clerk

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Consumer Law

FCA Starts Consultation On UK Motor Finance Consumer Redress Scheme

On 7 October 2025, the FCA published a consultation paper (the "Consultation") on an industry-wide scheme to compensate motor finance customers who were treated unfairly between 2007...

United Kingdom Finance

PR

Proskauer Rose LLP

Don't Look Back In Anger: Ticketmaster Promises Transparency After CMA Investigation Into Oasis Tour Sales

Fans will soon have clearer, fairer access to live event tickets following action by the UK's Competition and Markets Authority ("CMA").

United Kingdom Commercial

SO

Square One

EU & UK: 5 Key Legal Sustainability Developments For The Fashion Industry

The fashion sector is entering a new regulatory landscape, with a raft of incoming measures aimed at moving the industry towards a more circular model.

European Union Environment

AG

Addleshaw Goddard

Ticketmaster Gives Undertakings Following Oasis Tickets Investigation

United Kingdom Consumer

LS

Lewis Silkin

Solicitors Regulation Authority Reviews High-volume Consumer Claims Sector

United Kingdom Consumer

KL

Herbert Smith Freehills Kramer LLP

UK Government Issues New Guidance On Price Marking Order

United Kingdom Consumer

LS

Lewis Silkin

FCA Consults On Removing Contactless Payment Limit

United Kingdom Finance

LS

Lewis Silkin

Consumer Products Partner & Managing Director Randy Burt Discusses Consumer Electronics Sector With MarketPlace Radio

United Kingdom Consumer

A

AlixPartners

Webinar Summary: What To Do If The CMA Comes Calling

United Kingdom Consumer

LS

Lewis Silkin

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Consumer Trading & Unfair Trading

Consumer Products Corner - Consumer Pulse: Strong 2024 Growth, But Will The New Administration Change The Mood?

The holiday season brought another consistent quarter of growth in retail and e-commerce sales, fueled by higher revolving consumer credit and rising consumer incomes.

United Kingdom Consumer

A

AlixPartners

So This Is Christmas… How Will UK Retailers Fare?

UK retailers face a challenging Christmas, with moderate sales growth expected amid consumer caution, inflation, and rising costs. Strategic agility is essential to capture limited spending and prepare for 2025.

United Kingdom Consumer

A

AlixPartners

Exploring Different Retail Models

The retail landscape is evolving with three primary models: bricks-and-mortar, online-only, and omnichannel. Emerging structures like pop-ups, subscriptions, and social commerce offer innovative ways for businesses to engage consumers.

United Kingdom Media & IT

C

Cripps

Consumers Cry Their Heart Out: CMA Investigates Ticketmaster's "Dynamic Pricing" Of Oasis Ticket

United Kingdom Consumer

M

Macfarlanes LLP

News: When Will The Digital Markets, Competition And Consumers Act 2024 Come Into Force?

United Kingdom Consumer

GA

Global Advertising Lawyers Alliance (GALA)

What's The Story... With Dynamic Ticket Pricing?

United Kingdom Consumer

GA

Global Advertising Lawyers Alliance (GALA)

Developments In The Regulation Of Digital Advertising – Online Choice Architecture (Video)

United Kingdom Media & IT

GW

Gowling WLG

Nationwide's Ad Campaign Promotes Competition And Consumer Choice. So Was The ASA Wrong To Uphold Santander's Complaint?

Worldwide Media & IT

GA

Global Advertising Lawyers Alliance (GALA)

The Dekagram: 26th February 2024

European Union Consumer

DC

Deka Chambers

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Healthcare, Food & Drugs Law

Permitted Health Claims On Food

A list has been published of the health claims permitted to be made about food from 14 December 2012.

United Kingdom Healthcare

CC

CMS Cameron McKenna Nabarro Olswang

EU Health Claims Regulation Published

Today, a new Commission Regulation (EU) No 432/2012 establishing a list of permitted health claims for use on foods (other than those referring to the reduction of disease risk and to children’s development and health) has been published in the Official Journal ("Health Claims Regulation").

European Union Healthcare

CC

CMS Cameron McKenna Nabarro Olswang

Decline In State-Funded Care For The Elderly - Planning Ahead

Recent medical advancements have resulted in a growing elderly population.

United Kingdom Strategy

WB

Wedlake Bell

Voluntary Front Of Pack Food Labelling – UK Consultation Launched

United Kingdom Healthcare

CC

CMS Cameron McKenna Nabarro Olswang

Pip, Breast Implants And Consumer Protection In Europe

European Union IP

WS

Winston & Strawn

Home Health Diagnostics, Microfluidics & IP

United Kingdom IP

CI

ClearView IP

Changes To Regulation Of Social Workers

United Kingdom Litigation

BD

Bircham Dyson Bell LLP

Local Authorities' Payments To Care Homes

United Kingdom Healthcare

DS

DMH Stallard

Last Orders For Cheap Drink In Scotland?

United Kingdom Healthcare

CC

CMS Cameron McKenna Nabarro Olswang

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Product Liability & Safety

'Silent AI': The Risk Of Unintended Consequences For MGAs

In the age of AI, insurers are encouraged to anticipate AI risks and ensure their wordings are explicit as to the cover they give (or not, as the case may be).

United Kingdom Insurance

BJ

Browne Jacobson

The Product Regulation And Metrology Act 2025: A Game-changer For Online Marketplace Retailers

On 21 July 2025, the Product Regulation and Metrology Act 2025 received royal assent and represents the most significant overhaul of product safety regulations in the UK for decades.

United Kingdom Consumer

BJ

Browne Jacobson

The AI Advantage In Consumer Products: Your Playbook For Scaling AI

Artificial intelligence promises unmatched productivity gains, improved operational efficiency, real-time consumer insights, hyper-personalized experiences, and large-scale predictive...

United Kingdom Technology

A

AlixPartners

New Fire Safety Rules In Force From October 2025

United Kingdom Consumer

LS

Lewis Silkin

Is Change On The Horizon For The UK Product Liability Regime?

United Kingdom Consumer

AP

Arnold & Porter

Product Regulation And Metrology Act Receives Royal Assent: Product Safety Reform Explained

United Kingdom Consumer

GW

Gowling WLG

Consumer Products Corner - New Trade Realities Bite, As Geopolitics Plays Through The Consumer Products Ecosystem

United Kingdom Consumer

A

AlixPartners

UK Product Safety Rules – Another EU Divergence Challenge?

United Kingdom Energy

SJ

Steptoe LLP

What You Really Need To Know About Packaging And Extended Producer Responsibility (EPR) In The EU And UK

Worldwide Healthcare

AG

Addleshaw Goddard

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Latest Videos

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GLP-1: Implications For Retail (Video)

A

AlixPartners

Greenwashing: Don't Get Caught Out - ThinkHouse (Video)

GW

Gowling WLG

Talking HEds - Wellbeing On Campus: Managing Your Responsibilities (Video)

MR

Mills & Reeve

Business To Consumer (UK) (Video)

AP

Alpha Partners

How Product Liability Class Actions Are Growing In The UK (Video)

DP

DLA Piper UK LLP

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