United Kingdom: Consumer Protection

The FCA’s publication of its final rules in PS26/3 marks a significant milestone in the regulation of motor finance, establishing a formal consumer redress scheme for customers...

The Financial Conduct Authority has released a series of regulatory updates and priorities for the investment management sector, introducing new operational resilience requirements, reforming advice market rules, and modernizing the redress system. These developments signal significant changes in how firms must approach consumer protection, operational incident reporting, and third-party arrangements while balancing growth objectives with regulatory compliance.

The Competition and Markets Authority has imposed its first financial penalty under new direct enforcement powers, ordering the AA to refund over 80,000 learner drivers and pay a £4.2 million fine for drip pricing practice

The Advertising Standards Authority has issued a landmark ruling on the nutritional classification of doner kebabs, determining whether they fall under the category of less healthy foods for advertising purposes.

The Competition and Markets Authority has issued its first financial penalty under new enforcement powers, ordering the AA and BSM driving schools to pay £4.2 million and refund over £760,000...

The Competition and Markets Authority has issued its first infringement decision under the UK's new consumer enforcement regime, fining the AA £4.2 million for misleading pricing practices and requiring substantial consumer refunds. This landmark case signals a fundamental shift in UK consumer protection enforcement, with businesses now facing significantly tougher penalties including fines up to 10% of turnover and mandatory consumer redress schemes.

On 28 April 2026, the Medicines for Human Use (Clinical Trials) Amendment regulations 2025 came into force, marking the most significant change to the legal regulation of clinical trials in the UK...

In the fourth quarter of 2025, inventory turnover experienced a notable increase in the apparel and luxury goods sectors compared to the third quarter, while declines home, outdoor, and durable products...

On 31 March 2026, the UK Government's Department for Business and Trade and the Office for Product Safety and Standards launched a consultation on a proposed new product safety...

The FCA’s publication of its final rules in PS26/3 marks a significant milestone in the regulation of motor finance, establishing a formal consumer redress scheme for customers...

The Financial Conduct Authority has introduced a comprehensive Motor Finance Consumer Redress Scheme aimed at compensating consumers affected by historic failings in motor finance agreements...

The BNPL market has grown significantly in recent years, from £0.06 billion in 2017 to over £13 billion in 2024. According to the FCA's 2024 Financial Lives Survey, 20% of UK consumers (10.9 million adults)...