United Kingdom: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
New EU Green Claims Rules: Is Your Business Ready?
Businesses operating across the UK and EU face an increasingly complex regulatory landscape for environmental and sustainability claims, with the EU's Empowering Consumers for the Green Transition Directive taking effect in September 2026. Regulators now possess significant enforcement powers, including fines up to 10% of turnover, and are demonstrating clear appetite to challenge greenwashing. Organizations must review their environmental claims and governance processes to ensure compliance in this fast-ev
European Union Consumer
WB
Womble Bond Dickinson
Article
Handling Reports About Harassment And Sexual Misconduct – Good Practice Framework
The Office of the Independent Adjudicator has published new guidance for universities and colleges on handling reports of harassment and sexual misconduct. This framework sets out core principles and operational good practice for institutions in England and Wales, providing detailed guidance on everything from initial disclosures through to disciplinary processes and appeals.
United Kingdom Consumer
SM
Shakespeare Martineau
Article
Why CAP Code Rule 1.3 Matters: Social Responsibility In Advertising
The ASA's recent Jaded London ruling demonstrates that advertisers can breach CAP Code Rule 1.3 through lifestyle imagery and creative choices alone, even without express harmful claims. This analysis examines how the rule operates, what businesses need to consider when reviewing campaign materials, and why social responsibility assessments should extend beyond headline copy to encompass the entire creative execution.
United Kingdom Consumer
TLT
Article
Recall Of Fresh Food Meals By Dog Food Brand Years
A UK-based dog food subscription service, Years, has issued a voluntary recall of its fresh meals after nearly 200 dogs developed sudden bilateral dry eye following a recipe change that introduced buckwheat. The company is investigating whether contamination in its buckwheat supply may be linked to the reported cases, while affected pet owners explore potential compensation claims for veterinary costs and related damages.
United Kingdom Consumer
HJ
Hugh James
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Consumer Law

Article
New EU Green Claims Rules: Is Your Business Ready?
Businesses operating across the UK and EU face an increasingly complex regulatory landscape for environmental and sustainability claims, with the EU's Empowering Consumers for the Green Transition Directive taking effect in September 2026. Regulators now possess significant enforcement powers, including fines up to 10% of turnover, and are demonstrating clear appetite to challenge greenwashing. Organizations must review their environmental claims and governance processes to ensure compliance in this fast-ev
European Union Consumer
WB
Womble Bond Dickinson
Article
Why CAP Code Rule 1.3 Matters: Social Responsibility In Advertising
The ASA's recent Jaded London ruling demonstrates that advertisers can breach CAP Code Rule 1.3 through lifestyle imagery and creative choices alone, even without express harmful claims. This analysis examines how the rule operates, what businesses need to consider when reviewing campaign materials, and why social responsibility assessments should extend beyond headline copy to encompass the entire creative execution.
United Kingdom Consumer
TLT
Article
Recall Of Fresh Food Meals By Dog Food Brand Years
A UK-based dog food subscription service, Years, has issued a voluntary recall of its fresh meals after nearly 200 dogs developed sudden bilateral dry eye following a recipe change that introduced buckwheat. The company is investigating whether contamination in its buckwheat supply may be linked to the reported cases, while affected pet owners explore potential compensation claims for veterinary costs and related damages.
United Kingdom Consumer
HJ
Hugh James
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Consumer Trading & Unfair Trading

Article
No More Subscription Traps: New Consumer Rules Arrive Early
The UK Government has brought forward new rules to combat subscription traps, requiring businesses to provide clearer contract information, send renewal reminders, and simplify cancellation processes. These changes under the Digital Markets, Competition and Consumers Act 2024 will take effect in January 2027, with significant penalties for non-compliance including fines up to £300,000 or 10% of turnover.
United Kingdom Consumer
Broadfield Law UK LLP
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Product Liability & Safety

Article
Recall Of Fresh Food Meals By Dog Food Brand Years
A UK-based dog food subscription service, Years, has issued a voluntary recall of its fresh meals after nearly 200 dogs developed sudden bilateral dry eye following a recipe change that introduced buckwheat. The company is investigating whether contamination in its buckwheat supply may be linked to the reported cases, while affected pet owners explore potential compensation claims for veterinary costs and related damages.
United Kingdom Consumer
HJ
Hugh James
Article
EU Kids Act: What Do The Planned Age Restrictions And Safety Requirements For Minors Online Mean For Providers?
The European Commission has proposed the EU KIDS Act, introducing comprehensive restrictions on minors' access to social media and video-sharing platforms while imposing extensive online safety requirements across digital services. This landmark legislation will require businesses to implement safety-by-design frameworks, age verification systems, and guardian controls, with particularly stringent compliance obligations for Very Large Online Platforms that must prove their services are safe through independ
European Union Media & IT
WT
Winston Taylor
Article
When Children's Toy Sand Becomes A Serious Health Risk: Legal Expert Warns Asbestos Found Amongst Product Recalls
Law firm Slater and Gordon warns parents about the serious health risks posed by asbestos contamination in children's toys and craft kits, following over 100 product recalls from major UK retailers since early 2026. Industrial Disease Solicitor Ryan O'Hara explains how contaminated play sand imported from overseas quarries can release dangerous asbestos fibres during normal play, potentially causing fatal lung cancer decades later.
United Kingdom Consumer
Slater and Gordon
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Consumer Credit

Article
Probate Loans And Inheritance Advances: How Legal Advice Can Help
When a loved one passes away, beneficiaries often face months of waiting before receiving their inheritance while the estate goes through probate. Probate loans offer early access to funds, but they come with significant costs that increase the longer administration takes. Understanding how these arrangements work, what solicitors can and cannot do, and the true financial implications is essential before proceeding.
United Kingdom Family
Taylor Rose
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Latest Videos

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