United Kingdom: Consumer Protection

HM Treasury has published its Policy Statement on reform of the Consumer Credit Act 1974 (CCA), setting out the planned policy direction following the Phase 1 consultation which closed in July 2025. The statement confirms the intention to repeal many provisions of the CCA, recasting these within the Financial Conduct Authority's (FCA) Handbook (though not necessarily as a direct copy-out). 

Justin Farrance speaks with Alexandre Menais, general counsel at L'Oréal, about navigating organizational change through consistent values and effective communication. The conversation explores how a global beauty leader manages technological transformation, including AI adoption, across multi-generational teams while maintaining its commitment to inclusion and innovation.

HM Treasury has published its Policy Statement on reform of the Consumer Credit Act 1974 (CCA), setting out the planned policy direction following the Phase 1 consultation...

The Financial Conduct Authority's (FCA) consultation reflects the ongoing governmental and regulatory push to encourage wider retail participation in private and public capital markets and the benefits of seeking higher financial returns over pure cash savings.

The ASA ruled that Pets Corner's Pet Food Expert website misled consumers by claiming to be "100% unbiased" while failing to adequately disclose its ownership by a pet food retailer with commercial interests in the products it compared.

The Advertising Standards Authority has issued a landmark ruling on the nutritional classification of doner kebabs, determining whether they fall under the category of less healthy foods for advertising purposes.

Local food authorities have considerable powers to investigate food safety offences, and every year, hundreds of businesses are prosecuted. For many businesses, there will have been warning signs, with enforcement...

In the EU, the General Product Safety Regulation (EU) 2023/988 (“GPSR”) came into force on 13 December 2024, replacing the decades-old General Product Safety Directive 2001/95/EC and applying directly...

Aperson born on New Year's Day 2009 turns 18 in January 2027. On that date, they will become the first adult in British history who can never legally buy a cigarette.

HM Treasury has published its Policy Statement on reform of the Consumer Credit Act 1974 (CCA), setting out the planned policy direction following the Phase 1 consultation which closed in July 2025. The statement confirms the intention to repeal many provisions of the CCA, recasting these within the Financial Conduct Authority's (FCA) Handbook (though not necessarily as a direct copy-out). 

The UK government has announced significant reforms to the Consumer Credit Act 1974, scrapping the phase two consultation and moving forward with changes that will remove automatic unenforceability sanctions while shifting many prescriptive requirements from statute to FCA rules.

HM Treasury has published its Policy Statement on reform of the Consumer Credit Act 1974 (CCA), setting out the planned policy direction following the Phase 1 consultation...