Europe: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
ASA Complaint Handling Changes: Sharper Processes, Tighter Deadlines And What Advertisers Should Do Now
The Advertising Standards Authority has revised its complaint handling procedures, introducing clearer expectations around evidence submission, transparency requirements, and review processes. These procedural updates may require advertisers to respond more quickly when complaints arise, with tighter deadlines for evidence submission and ruling suspension requests.
United Kingdom Consumer
GA
Global Advertising Lawyers Alliance (GALA)
Article
Amendments To The Regulation On Commercial Advertisement And Unfair Commercial Practices
Turkey's advertising landscape is undergoing a major regulatory transformation with new rules governing AI-generated content, social media influencer marketing, and environmental claims. The amendments introduce strict requirements for targeted advertising to children, mandate disclosure of AI-generated advertisements, and establish detailed guidelines for discount pricing and consumer reviews.
Turkey Consumer
G+
Gun + Partners
Article
EU Declines Video Game Playability Mandate
When Ubisoft shut down servers for its 2014 racing game The Crew, players lost access to content they had purchased. This sparked a European Citizens' Initiative gathering 1.3 million signatures demanding publishers keep games playable after commercial support ends. The European Commission's response and its implications for digital content sellers across all sectors reveal critical obligations under existing EU consumer protection law.
Ireland Consumer
WF
William Fry
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Article
E-Ticaret Pazar Yerlerinin Tüketiciye Karşı Sorumluluğunda Yeni Dönem: Anayasa Mahkemesi’nin İptal Kararı
Anayasa Mahkemesi (“Mahkeme”), 12.02.2026 tarihli ve E.2024/187, K.2026/42 sayılı kararıyla, e-ticaret alanında aracı hizmet sağlayıcıların tüketiciye karşı sorumluluğunu sınırlayan iki önemli kanun hükmünü Anayasa’ya aykırı bularak iptal etmiştir. Karara konu uyuşmazlık, bir tüketicinin e-ticaret platformu üzerinden satın aldığı ayıplı mal nedeniyle uğradığını ileri sürdüğü manevi zararın tazminini talep ettiği bir davadan kaynaklanmaktadır.
Turkey Consumer
E
Egemenoglu
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Article
ASA Complaint Handling Changes: Sharper Processes, Tighter Deadlines And What Advertisers Should Do Now
The Advertising Standards Authority has revised its complaint handling procedures, introducing clearer expectations around evidence submission, transparency requirements, and review processes. These procedural updates may require advertisers to respond more quickly when complaints arise, with tighter deadlines for evidence submission and ruling suspension requests.
United Kingdom Consumer
GA
Global Advertising Lawyers Alliance (GALA)
Article
Amendments To The Regulation On Commercial Advertisement And Unfair Commercial Practices
Turkey's advertising landscape is undergoing a major regulatory transformation with new rules governing AI-generated content, social media influencer marketing, and environmental claims. The amendments introduce strict requirements for targeted advertising to children, mandate disclosure of AI-generated advertisements, and establish detailed guidelines for discount pricing and consumer reviews.
Turkey Consumer
G+
Gun + Partners
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Article
"We Spend A Lot Of Time Designing The Bridge, But Not Enough Time Thinking About The People Who Are Crossing It.” - Dr Prabhjot Singh
How can intellectual property rights protect innovations designed specifically for women and underrepresented groups in product safety? This article explores the intersection of inclusive design and IP strategy, examining patents, design rights, and trade marks as tools for safeguarding innovations that address long-overlooked safety gaps in consumer products.
United Kingdom IP
CR
Carpmaels & Ransford LLP
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Article
Amendments To The Regulation On Commercial Advertisement And Unfair Commercial Practices
Turkey's advertising landscape is undergoing a major regulatory transformation with new rules governing AI-generated content, social media influencer marketing, and environmental claims. The amendments introduce strict requirements for targeted advertising to children, mandate disclosure of AI-generated advertisements, and establish detailed guidelines for discount pricing and consumer reviews.
Turkey Consumer
G+
Gun + Partners
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