Australia: Consumer Law

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

AFSL Cancelled After CSLR Payment

The CSLR is an independent not-for-profit company authorised to provide compensation of up to $150,000 to a consumer for an unpaid AFCA determination.

Australia Consumer

SG

Sophie Grace Pty Ltd

What are the Privacy Laws for Direct Marketing?

Understanding how Australian privacy and spam laws affect your direct marketing is the best way to avoid legal complaints.

Australia Consumer

L

LegalVision

Unconscionable Conduct – Optus agrees to $100m penalty

Commission-based remuneration is a practice the ACCC recommends avoiding in the ACCC's best practice recommendations.

Australia Consumer

PA

Piper Alderman

Assistance Animals - Know a handler's rights!

It's important that businesses know a handler's rights so to not discriminate against the handler.

Australia Commercial

MD

McCarthy Durie Lawyers

Owners Corporations / Associations now subject to Unfair Contract Terms

Australia Consumer

S

Swaab

Unfair contract terms in outdated standard form contracts could cost you a fine of $50 million (Companies) or $2.5 million (Individuals)

Australia Consumer

S

Swaab

So You Want To Take Your Restaurant(s) Overseas – Part 6: How To Use Legal Counsel When Expanding Internationally

Australia Media & IT

HS

Harris Sliwoski

The new Scams Prevention Framework: insights from abroad

Australia Consumer

CC

Corrs Chambers Westgarth

ASIC review of consumer leases

Australia Consumer

SG

Sophie Grace Pty Ltd

ASIC latest enforcement action for misleading website claims

Australia Finance

SG

Sophie Grace Pty Ltd

What is a Constructive Trust

Australia Consumer

U

Unified Lawyers

ACCC Enforcement and Compliance Update

Australia Consumer

PA

Piper Alderman

Not So GLAD: What Businesses Can Learn From The Federal Court's Ruling In ACCC v Clorox Australia Pty Limited [2025] FCA 357

Australia Environment

GA

Global Advertising Lawyers Alliance (GALA)

A Quest Against Middle-earth: Lord Of The Fries Successfully Registers LORD OF THE Mark

KG

K&L Gates LLP

Demystifying Australia's National Anti-Corruption Commission (Video)

Australia Criminal

AM

Alvarez & Marsal

De Facto Separation NSW: What Rights Do You Have?

Australia Family

JS

JB Solicitors

482 Visa Processing Times | Delays In Government Processing

Australia Immigration

IL

Interstaff Immigration Agency

Inside Employment Podcast Series - Episode 2: Policy Parallels – Industrial Relations And Immigration (Video)

Australia Employment

KL

Herbert Smith Freehills Kramer LLP

It depends – Can I make an in-specie contribution to my self-managed superfund?

Australia Employment

CG

Cooper Grace Ward

Recent Federal Court Judgment Reflects ACCC Enforcement Priorities

Competition and Consumer Commission v Qteq Pty Ltd [2025] FCA 371.

Australia Consumer

PA

Piper Alderman

Reform At Last: The Aged Care Act 2024 And What To Expect On 1 July 2025

Aged Care Act 2024 introduces reforms aimed at strengthening transparency, accountability and rights-based care within the sector.

Australia Consumer

PA

Piper Alderman

The future of class actions - potential issues for financial institutions, their directors and insurers

The current issues facing defendants and their insurers in securities and consumer class actions and what the future might hold.

Australia Litigation

K

Kennedys

Prohibition on secondary boycotts clarified: High Court rules against the ACCC in appeal regarding the nature of an anti-competitive understanding

Sections 45E and 45EA of the Competition and Consumer Act 2010 (Cth) (CCA).

Australia Consumer

CG

Cooper Grace Ward

ACCC Conducts Sweep Of Online Statements For Compliance With Australian Consumer Law

Australia Consumer

JD

Jones Day

It's official - you can't contract out of s18 of the ACL

Australia Consumer

K

Kennedys

Proposed amendments to the Australian Consumer Law to address unfair trading practices

Australia Consumer

PA

Piper Alderman

Are childcare services considered treatment and care or domestic services?

Australia Consumer

M

McCabes

ZIP – Infringe Now. Pay Later?

Australia Consumer

SF

Spruson & Ferguson

How Retail And Consumer Goods Companies Can Navigate Supply Chain Regulations

Australia International

OG

Outside GC

How Can My Business Avoid Misleading and Deceptive Advertising?

Australia Consumer

L

LegalVision

Government to enhance telco consumer protection with strengthened ACMA enforcement powers

Australia Consumer

CC

Corrs Chambers Westgarth

Opportunistic security interest claims under the Personal Property Securities Act

Australia Commercial

CG

Coleman Greig Lawyers

ACCC issues warnings to Australian businesses following a sweep of retail website policies, terms and conditions

Australia Consumer

CG

Cooper Grace Ward

How Can My Business Avoid Misleading and Deceptive Advertising?

Always substantiate claims to avoid misleading consumers and potential legal issues.

Australia Consumer

L

LegalVision

Government to enhance telco consumer protection with strengthened ACMA enforcement powers

The government announced plans to introduce a range of reforms aimed at bolstering protections for telecommunications consumers.

Australia Consumer

CC

Corrs Chambers Westgarth

Opportunistic security interest claims under the Personal Property Securities Act

The lesson for owners of personal property is to always consider registering before leaving your property with others.

Australia Commercial

CG

Coleman Greig Lawyers

ACCC issues warnings to Australian businesses following a sweep of retail website policies, terms and conditions

This sweep functions as a timely reminder of the enduring ACCC enforcement priority regarding consumer guarantees.

Australia Consumer

CG

Cooper Grace Ward

2024 Consumer Law in review: Top 10 enforcement actions shaping Australia's legal landscape in 2025

Australia Consumer

HR

Holding Redlich

Health practitioners' obligations when advertising professional services

Health professionals' obligations when it comes to advertising their services or therapeutic goods.

Australia Consumer

HP

Hall Payne Lawyers

Managing Customer Refunds: How Should I Respond if My Customer Asks for a Refund?

Ensure your refund and cancellation policies are transparent and easily accessible to customers.

Australia Consumer

L

LegalVision

ASIC's Legal Battle Over Unaddressed Customer Hardship Notices

ASIC to focus on misconduct against financially vulnerable consumers and protecting consumers from financial harm.

Australia Consumer

SG

Sophie Grace Pty Ltd

2025: ASIC Enforcement Priorities

Protecting Australian consumers from financial harm due to cost of living pressures.

Australia Compliance

PA

Piper Alderman

Staying safe while finding love online: Australian Government appoints dating safety oversight body and implements new, voluntary Online Safety Code for Dating Services

Australia Compliance

CO

Carroll & O'Dea

ACCC puts NDIS providers who engage in ‘problematic advertising practices' on notice

Australia Consumer

HR

Holding Redlich

Website Terms and Conditions – Nine Key Clauses

Australia Consumer

L

LegalVision

Litigation Funding Comparative Guide

Australia Finance

PA

Pencarrow Associates Pty Limited

Unwrapping ASIC's updated digital asset guidance

Australia Finance

PA

Piper Alderman

Australian Treasury Proposes New Consumer Data Right Rules For Non-Bank Lenders

Australia Finance

KG

K&L Gates LLP

Criminal Offences of Injuring or Killing Australian Citizens or Residents Overseas

Australia Consumer

SC

Sydney Criminal Lawyers

Competition And Consumer Law Round-Up

Australia Anti-trust

KG

K&L Gates LLP

When the wheels stop turning: motor vehicle failures and your consumer rights

Australia Consumer

BP

Bartier Perry

Unfair Contract Terms under the Australian Consumer Law and ASIC Act

Australia Consumer

MF

Matthews Folbigg Lawyers

How to Sign: The status of electronic execution of NSW law governed documents by individuals

Australia Consumer

CO

Carroll & O'Dea

Proposed reforms to the Australian Consumer Law set to address unfair trading practices

Australia Consumer

HR

Holding Redlich

Get on the front foot before debts spiral

Australia Consumer

MO

Mellor Olsson Lawyers

What Businesses Need to Know About Offering Warranties

Australia Consumer

L

LegalVision

Consumer watchdog takes action against supermarket giants for false or misleading claims

Australia Consumer

SC

Sydney Criminal Lawyers

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Latest Videos

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Navigating debt recovery with disputes over goods or services

P

PCL Lawyers

Future Of Consumer APAC: Confronting Complexity In Cybersecurity Trends For The Consumer Sector (Video)

HS

Herbert Smith Freehills Kramer LLP

Future Of Consumer APAC: Climate Change And ESG Litigation Trends In The Consumer Sector

HS

Herbert Smith Freehills Kramer LLP

Future Of Consumer APAC: The ESG Focus Driving Landscape-changing Consumer Sector M&A

HS

Herbert Smith Freehills Kramer LLP

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