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Most firms measure what they bill. Far fewer measure how long a matter sits between stages, waiting for someone to move it. That waiting time is where a significant amount of a firm's capacity quietly disappears.

Reception is often the first function a law firm outsources and one of the easiest to underestimate. The call gets treated as an administrative task, so the decision can quickly come down to whichever provider offers the lowest rate.

Benesch's Dialysis & Nephrology Digest provides monthly updates on the dialysis and nephrology industry, covering ASC policy changes, Medicare payment reforms, AI regulations in healthcare, kidney care innovations, and practice management developments. This August 2026 edition highlights major shifts in outpatient care, anesthesia staffing models, prior authorization reforms, and emerging kidney therapies.