India: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

Don't Sell Me This Pen: RBI Prohibits Lending Service Providers From Playing Salesmen

While promoting financial inclusion, rapid evolution of the digital lending sector in India simultaneously ushered in grave consumer protection risks in the form of opaque pricing, aggressive collection methods...

IL

IndiaLaw LLP

Legal Metrology For E-commerce: Are You Compliant? (Video)

In this podcast bite, Ayush Shukla explains one of the most critical yet often overlooked legal requirements for online sellers Legal Metrology compliance.

IL

IndiaLaw LLP

TRAI's Regulatory Efforts To Ensure Consumer Consent And Curb Unsolicited Commercial Communications

The implementation of CNAP aligns with the Telecom Commercial Communications Customer Preference Regulations, 2018 (hereinafter referred to as ‘TCCCPR') introduced by TRAI on July 19, 2018 to curb the menace of Unsolicited Commercial Communication (hereinafter referred to as ‘UCC') and ensure consumer consent and privacy.

SR

S.S. Rana & Co. Advocates

Dark Patterns In E-Commerce: The Legal Crackdown (Video)

Are dark patterns tricking you online? In this video, Aditi Rana explains how the Consumer Protection Act, 2019 and the CCPA are taking action against deceptive e-commerce practices.

IL

IndiaLaw LLP

The Fine Print Explained: Legal Metrology FAQs And What They Mean For You

AP

AZB & Partners

Quality Control Orders In India: Balancing Standards, Compliance, And Industrial Continuity

White And Brief Advocates And Solicitors

Applying Sub-Limit To Wrong Procedure Amounts To Deficiency In Service, Rules Ernakulam Consumer Commission

IL

IndiaLaw LLP

Endorsing With Caution: What Celebrities Must Seek And Brands To Avoid Legal Liability In India

KS

King, Stubb & Kasiva

Broken Assurances, Coerced Payments: Consumer Commission Fines IndiGo For Deficiency In Service

IL

IndiaLaw LLP

Navigating Consumer Disputes In India

MC

MAHESHWARI & CO. Advocates & Legal Consultants

Concealment Of Free Seats Amounts To Unfair Trade Practice: Maharashtra Commission Finds Emirates Airlines Deficient In Service

IL

IndiaLaw LLP

Omnibus Technical Regulations (OTR): Everything You Need To Know

SR

S.S. Rana & Co. Advocates

Amazon Refund Case: Delhi Consumer Commission Rules In Favour Of Buyer Over Wrong Laptop Delivery

IL

IndiaLaw LLP

Delhi High Court Clarifies: Delhi Government Can Regulate Private School Fees Only To Prevent Profiteering, Not To Control Fee Structure

IL

IndiaLaw LLP

AI Regulation - The Indian Way: Interpreting The New Governance Guidelines

India Technology

LP

Legitpro Law

Kerala's Right To Disconnect Bill, 2025: A Progressive Step Towards Work-Life Balance

India Employment

IL

IndiaLaw LLP

Webinar: The India Story - A Bright Spot For Global Investments

Worldwide Commercial

A

Acuity Law

Comparative Framework: How The New Labour Codes Differ From 29 Old Labour Laws

India Employment

LP

Legitpro Law

Why India Is Emerging As The Top Choice For Global Capability Centers

India Commercial

IMC Group

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Consumer Law

FSSAI Targets Misleading "100%" Claims: A Wake-Up Call For Food Brands

Ever wondered whether that "100% natural" label on your food really tells the whole story? Consumers often see phrases like "100% pure" or "all-natural" on product packaging, and it's not always clear what these claims genuinely mean.

India Healthcare

SR

S.S. Rana & Co. Advocates

The Right To A Livable Planet: The Intersection Of Vegan Rights, Human Dignity, And Environmental Justice

Veganism is increasingly recognized as both a consumer and human right, ensuring individuals can adhere to ethical, religious, and health-based dietary choices without discrimination or negligence.

India Environment

IL

IndiaLaw LLP

GST Rate Revisions 2025 And Their Impact On LMPC Declarations

The GST Council's 56th meeting on 3 September 2025 introduced one of the most significant rounds of rate revisions since the tax's inception.

SR

S.S. Rana & Co. Advocates

Legal Metrology For E-commerce: Are You Compliant? (Video)

IL

IndiaLaw LLP

TRAI's Regulatory Efforts To Ensure Consumer Consent And Curb Unsolicited Commercial Communications

SR

S.S. Rana & Co. Advocates

The Fine Print Explained: Legal Metrology FAQs And What They Mean For You

AP

AZB & Partners

Quality Control Orders In India: Balancing Standards, Compliance, And Industrial Continuity

White And Brief Advocates And Solicitors

Emergence OF IoT In Manufacturing Sector Raises Data Privacy Concerns

SR

S.S. Rana & Co. Advocates

Applying Sub-Limit To Wrong Procedure Amounts To Deficiency In Service, Rules Ernakulam Consumer Commission

IL

IndiaLaw LLP

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Consumer Trading & Unfair Trading

Applying Sub-Limit To Wrong Procedure Amounts To Deficiency In Service, Rules Ernakulam Consumer Commission

In a significant ruling reinforcing the rights of insured consumers, the District Consumer Disputes Redressal Commission, Ernakulam, has held Future Generali India...

IL

IndiaLaw LLP

Broken Assurances, Coerced Payments: Consumer Commission Fines IndiGo For Deficiency In Service

In a significant ruling that reinforces the rights of air passengers against unfair trade practices, the District Consumer Disputes Redressal Commission, Ernakulam, has fined IndiGo Airlines for deficiency...

IL

IndiaLaw LLP

Concealment Of Free Seats Amounts To Unfair Trade Practice: Maharashtra Commission Finds Emirates Airlines Deficient In Service

The Maharashtra State Consumer Disputes Redressal Commission, Mumbai, in a significant ruling has held Emirates Airlines liable for deficiency in service and unfair trade practice...

IL

IndiaLaw LLP

Consumer Victory: Samsung Liable For Faulty Handset And Unfair Trade Practice

IL

IndiaLaw LLP

Regulatory Crackdown On Dark Patterns: CCPA's Enforcement Actions And Emerging Compliance Landscape In Indian E-Commerce

AP

AZB & Partners

Know Your Consumer Rights! (Video)

IL

IndiaLaw LLP

Dark Pattern In E-Commerce: Flipkart, Seller Ordered To Refund For Misrepresented Nokia Phone

IL

IndiaLaw LLP

Unscrupulous Coaching Institutes Have No Right To Retain Fees Of Students Who Leave The Course Midway Due To Dissatisfaction With The Services

EL

Ethical Legal Consultants

Unravelling The CCPA: A Critical Look At Its Legal Framework And Implications For Businesses

LS

Lakshmikumaran & Sridharan

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Product Liability & Safety

Quality Control Orders In India: Balancing Standards, Compliance, And Industrial Continuity

India's quality regulation framework has undergone a significant transformation in recent years.

White And Brief Advocates And Solicitors

Omnibus Technical Regulations (OTR): Everything You Need To Know

In recent years, India has steadily tightened its regulatory framework around product safety and quality. At the center of this framework is the Bureau of Indian Standards (BIS), the national standards body responsible for formulating, certifying, and monitoring compliance with Indian Standards.

SR

S.S. Rana & Co. Advocates

FSSAI Orders Nationwide "Special Festive Drive" To Keep Your Sweets And Milk Products Safe This Season

The country's food-regulator has fired the starting gun on its biggest pre-festival cleanliness campaign. In a circular marked "MOST URGENT", the Food Safety & Standards Authority of India...

IL

IndiaLaw LLP

Spice Crackdown: FSSAI's October 2025 Manufacturing Sweep Explained

IL

IndiaLaw LLP

OTR Guidance Documents: Clearing The Haze

LS

Lakshmikumaran & Sridharan

Legal Metrology (General) Third Amendment Rules, 2025: Regulating Automated Blood Pressure Devices In India

IL

IndiaLaw LLP

No Inspector? No Problem, Meet The FSSAI App That Lets Customers Police The Kitchen

India Healthcare

IL

IndiaLaw LLP

India's Lemon Law Moment: Evolving Product Liability And Recall Regime In The Automotive Sector

DL

DSK Legal

Product Liability 2025

AP

AZB & Partners

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Education

Deputy Commissioner Of Income-Tax v. Nord Anglia Education Infrastructure Private Limited, Mumbai, ITA Nos. 205, 206 & 313/Viz/2025, Order Dated 26.11.2025

Nord Anglia Education Infrastructure Private Limited (the "Assessee") is an Indian company engaged in the educational infrastructural business and leases custom-built educational campuses along with provision of integrated infrastructural services such as housekeeping, security, and transport to schools.

LS

Lakshmikumaran & Sridharan

University Of Oxford V. Rameshwari Photocopy Service

Rameshwari Photocopy Service was founded in 1998 and is owned by Dharampal Singh. Despite the University of Delhi's initial denial, certain professors at the Delhi School of Economics compiled course packs containing excerpts from books published by the plaintiffs.

Ka

Khurana and Khurana

Delhi High Court Clarifies: Delhi Government Can Regulate Private School Fees Only To Prevent Profiteering, Not To Control Fee Structure

In a significant ruling that reiterates the balance between educational autonomy and regulatory oversight, the Delhi High Court in LPA 213/2024, LPA 316/2024...

IL

IndiaLaw LLP

The Delhi School Education (Transparency In Fixation And Regulation Of Fees) Act 2025

Fox & Mandal

Gauhati High Court Upholds Right To Free Books And Uniforms Under The RTE Act

IL

IndiaLaw LLP

No Technicalities: Rajasthan High Court Rules In Favor Of Child's Fundamental Right To Education

IL

IndiaLaw LLP

Strengthening Oversight Through Legislation: Delhi's School Fee Reforms

Saga Legal

Supreme Court's Landmark Mental Health Guidelines: Turning A Tragedy Into Educational Reform

IL

IndiaLaw LLP

Assam's Coaching Regulation Law Raises The Bar For Advertising And E-Commerce Compliance

IL

IndiaLaw LLP

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Latest Videos

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Legal Metrology For E-commerce: Are You Compliant? (Video)

IL

IndiaLaw LLP

Dark Patterns In E-Commerce: The Legal Crackdown (Video)

IL

IndiaLaw LLP

From Label To Loyalty: Food Packaging And Consumer Trust (Video)

IL

IndiaLaw LLP

The First Thematic Session Of The 8th School Choice National Conference On "Budget Private Schools: Regulatory Challenges" (Video Content)

ND

Nishith Desai Associates

Round Table + Webinar: Innovative Structures For Investment In Education And Edtech (Aug 25, 2016) (Video Content)

ND

Nishith Desai Associates

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