United Kingdom: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

Agentic Commerce: Contractual Boundaries And Consumer Rights Under UK Law

Recent developments in agentic commerce have raised important questions for both UK consumers and e‑commerce platforms. A particular area of focus is the use of AI assistants capable of browsing, comparing prices...

United Kingdom Consumer

BH

Balogun Harold

Why Unlocking Volume Growth Is Retail's Defining Challenge

For retail executives, one stark reality overshadows all others: the pursuit of like-for-like volume growth has become a matter of survival.

United Kingdom Consumer

A

AlixPartners

UK Consumer Protection Round-up 2025

2025 has been a pivotal year for the UK's consumer protection regime. In April 2025 the new strengthened consumer protection regime created under the Digital Markets Competition and Consumers Act 2024...

United Kingdom Consumer

KL

Herbert Smith Freehills Kramer LLP

CCI Final Rules: What You Need To Know

On 8 December 2025, the FCA published PS25/20, setting out final rules for the Consumer Composite Investments ("CCI") regime.

United Kingdom Consumer

BP

Burness Paull

Consumer Duty For Co-manufacturers: Clarity Now, Consultation To Follow

United Kingdom Consumer

BP

Burness Paull

How Does The Autumn Budget Impact On Schools And Academy Trusts?

United Kingdom Consumer

WS

Wrigleys Solicitors

The CCI Regime: Five Strategic Questions Every Firm Should Be Asking

United Kingdom Consumer

BP

Burness Paull

Spending, Disrupted: AlixPartners' 2026 Global Consumer Outlook

Worldwide Consumer

A

AlixPartners

Ahead Of The Curve: Consumer Duty – Is The Future Brighter For Wholesale Firms? (Video)

United Kingdom Consumer

AO

A&O Shearman

CMA Cracks Down On Pre-ticked Boxes: What Online Sellers Needs To Know

United Kingdom Consumer

LS

Lewis Silkin

Consumer Duty And Client Categorisation

United Kingdom Consumer

RG

Ropes & Gray LLP

Client Guide: DMCC Act 2024 And Drip Pricing

United Kingdom Consumer

LS

Lewis Silkin

ASA acts on misleading hotel pricing

United Kingdom Consumer

LS

Lewis Silkin

European Commission Seeks Views On Strengthening EU Product Safety And Market Rules

European Union Consumer

LS

Lewis Silkin

Building Safety Act 2022: What To Expect In 2026 - Levy, BSR Reform, Second Staircases And Remediation Bill

United Kingdom Real Estate

GW

Gowling WLG

S6:E3 – The Fight For LGBTQ+ Rights In The UK Isn't Over: Peter Darrant (Video)

United Kingdom Government

SO

Square One

Beyond The Buzz: What Is Driving Stablecoin Adoption? (Podcast)

United Kingdom Technology

AO

A&O Shearman

CSRD And CSDDD Version 2.0 – The EU's Sustainability Framework Redefined

United Kingdom Commercial

TS

Travers Smith LLP

#DigitalFrontiers Podcast: AI, Law And Technology Insights (Podcast)

United Kingdom Technology

BJ

Browne Jacobson

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Consumer Law

Agentic Commerce: Contractual Boundaries And Consumer Rights Under UK Law

Recent developments in agentic commerce have raised important questions for both UK consumers and e‑commerce platforms. A particular area of focus is the use of AI assistants capable of browsing, comparing prices...

United Kingdom Consumer

BH

Balogun Harold

FCA PS25/22—FCA's New Targeted Support Regime Snapshot

The FCA has issued near final rules on its new targeted support regime to address the UK "advice gap" and help advance its new "regulation for growth" agenda

United Kingdom Finance

AO

A&O Shearman

FCA Initiatives For Retail, Wealth And Private Banking—FCA DP25/3 On Expanding Consumer Access To Investments

The FCA has launched a bundle of far-reaching initiatives for the retail, wealth and private banking sector, including a discussion paper seeking views on what else can be done...

United Kingdom Finance

AO

A&O Shearman

Why Unlocking Volume Growth Is Retail's Defining Challenge

United Kingdom Consumer

A

AlixPartners

U.K. Turnaround And Restructuring Update: December 2025

United Kingdom Insolvency

A

AlixPartners

UK Consumer Protection Round-up 2025

United Kingdom Consumer

KL

Herbert Smith Freehills Kramer LLP

Price Transparency Under The DMCCA: Key Takeaways For Businesses

United Kingdom Anti-trust

LP

Logan & Partners

Client Categorisation: A Reset, Not A Relaxation

United Kingdom Finance

BP

Burness Paull

CCI Final Rules: What You Need To Know

United Kingdom Consumer

BP

Burness Paull

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Consumer Trading & Unfair Trading

Consumer Products Corner - Consumer Pulse: Strong 2024 Growth, But Will The New Administration Change The Mood?

The holiday season brought another consistent quarter of growth in retail and e-commerce sales, fueled by higher revolving consumer credit and rising consumer incomes.

United Kingdom Consumer

A

AlixPartners

So This Is Christmas… How Will UK Retailers Fare?

UK retailers face a challenging Christmas, with moderate sales growth expected amid consumer caution, inflation, and rising costs. Strategic agility is essential to capture limited spending and prepare for 2025.

United Kingdom Consumer

A

AlixPartners

Exploring Different Retail Models

The retail landscape is evolving with three primary models: bricks-and-mortar, online-only, and omnichannel. Emerging structures like pop-ups, subscriptions, and social commerce offer innovative ways for businesses to engage consumers.

United Kingdom Media & IT

C

Cripps

Consumers Cry Their Heart Out: CMA Investigates Ticketmaster's "Dynamic Pricing" Of Oasis Ticket

United Kingdom Consumer

M

Macfarlanes LLP

News: When Will The Digital Markets, Competition And Consumers Act 2024 Come Into Force?

United Kingdom Consumer

GA

Global Advertising Lawyers Alliance (GALA)

What's The Story... With Dynamic Ticket Pricing?

United Kingdom Consumer

GA

Global Advertising Lawyers Alliance (GALA)

Developments In The Regulation Of Digital Advertising – Online Choice Architecture (Video)

United Kingdom Media & IT

GW

Gowling WLG

Nationwide's Ad Campaign Promotes Competition And Consumer Choice. So Was The ASA Wrong To Uphold Santander's Complaint?

Worldwide Media & IT

GA

Global Advertising Lawyers Alliance (GALA)

The Dekagram: 26th February 2024

European Union Consumer

DC

Deka Chambers

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Product Liability & Safety

Rise In Illegal Teeth Whitening Kits: Serious Risk To Dental Health

A recent BBC investigation has found that some teeth whitening kits containing dangerously high levels of hydrogen peroxide are available to buy on social media...

United Kingdom Healthcare

BJ

Browne Jacobson

European Commission Seeks Views On Strengthening EU Product Safety And Market Rules

The European Commission is seeking views on two initiatives to update the EU product safety framework. This aims to make sure that all products on the Single Market are safe and fit...

European Union Consumer

LS

Lewis Silkin

Counterfeit Automotive Parts: Car Manufacturer And Dealer Risks

The risk posed by counterfeit goods and vehicle parts potentially impacts all those in the automotive industry including manufacturers, distributors and garage operators.

United Kingdom Consumer

BJ

Browne Jacobson

British Beauty Week 2025 – The Future Of Beauty

United Kingdom Consumer

LS

Lewis Silkin

Risk Radar | September 2025

United Kingdom Consumer

FA

Foot Anstey Solicitors

FSA Market Authorisation Innovation And Research Programme: Streamlining Food Safety Approvals

United Kingdom Healthcare

BJ

Browne Jacobson

'Silent AI': The Risk Of Unintended Consequences For MGAs

United Kingdom Insurance

BJ

Browne Jacobson

The Product Regulation And Metrology Act 2025: A Game-changer For Online Marketplace Retailers

United Kingdom Consumer

BJ

Browne Jacobson

The AI Advantage In Consumer Products: Your Playbook For Scaling AI

United Kingdom Technology

A

AlixPartners

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Consumer Credit

Motor Finance Consumer Redress- What Lenders Need To Know Ahead Of The New Scheme

On 7 October 2025, the Financial Conduct Authority (FCA) published a statement and consultation paper (CP25/27) on the Motor Finance Redress Scheme.

United Kingdom Finance

AG

Addleshaw Goddard

High Court Sets Aside Default Judgments Entered Against Guarantors Under A Facility Agreement On The Basis That Service Of The Claim Was Not Valid

In a recent decision, the High Court has allowed an application to set aside default judgments obtained by a lender against guarantors in respect of unpaid sums under a facility agreement...

United Kingdom Commercial

KL

Herbert Smith Freehills Kramer LLP

Fiduciary Relationships Reshaped

Our recent article in the New Law Journal explores how the Supreme Court's decision in Hopcraft signals a return to orthodoxy on fiduciary duties and common law bribery

United Kingdom Consumer

KL

Herbert Smith Freehills Kramer LLP

Bridging Loan Disputes: How To Manage Defaults, Enforcement And Unfair Terms

United Kingdom Finance

RF

Ronald Fletcher Baker

FCA Issues Guidance On Digital Design In Customers' Online Journeys

United Kingdom Consumer

LS

Lewis Silkin

Supreme Court Clarifies: No Fiduciary Duty Owed By Car Dealers In Finance Arrangements

United Kingdom Finance

GW

Gowling WLG

Regulation Of Buy Now Pay Later And FCA Consultation

United Kingdom Finance

AG

Addleshaw Goddard

Weil Structured Finance Talking Points

United Kingdom Finance

WG

Weil, Gotshal & Manges LLP

Securitisation Regulatory Update: UK Regulator Consults On Reforms To Deferred Payment Credit (Buy Now Pay Later)

United Kingdom Consumer

MB

Mayer Brown

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Latest Videos

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GLP-1: Implications For Retail (Video)

A

AlixPartners

Greenwashing: Don't Get Caught Out - ThinkHouse (Video)

GW

Gowling WLG

Talking HEds: Sexual Misconduct (Video)

MR

Mills & Reeve

Business To Consumer (Video)

AP

Alpha Partners

How Product Liability Class Actions Are Growing In The UK (Video)

DP

DLA Piper UK LLP

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