United Kingdom: Knowledge Management

In-house legal teams are experiencing an unexpected consequence of AI adoption: while the technology promises efficiency, it's simultaneously generating unprecedented volumes of new work. From AI-drafted contracts to automated complaints, legal departments must now rethink their operational structure to handle this influx without expanding headcount. The solution lies not in resisting AI, but in using it strategically alongside robust legal operations infrastructure.

Real Estate Partner Michael Helfgott and Incentives Partner Claire Matthews share the pivotal moments that shaped their legal careers, from unexpected opportunities to the mentors who challenged them to grow. Their conversation explores how understanding people—clients, colleagues, and teams—became one of the most valuable skills they developed, and why the best breakthroughs often come when you least expect them.

Two new chapters in Rising Roles in Law explore how legal operations professionals and AI-enabled teams are reshaping the legal profession. The contributions examine who performs this transformative work, what capabilities they currently possess, and which skills they must develop to bridge the gap between AI investment and measurable returns.

There's a lie that too many leaders tell themselves: if I'm not at my desk, I'm not leading.

Legal professionals have always demanded more from their document management system (DMS), because legal documents and workflows are complex.

After decades advising CEOs through high-stakes situations, one striking pattern stands out: Few CEOs knew that they would be in the captain's seat.

With the prime minister's announcement that a UK general election will take place on Thursday 4 July 2024, there was a two-day rush at the end of last week to pass draft legislation or lose it.

In partnership with the World Retail Congress, we have created an in-depth report, "Disrupt or Be Disrupted: Six Trends Reshaping Retail," and a podcast series, "The World Retail Podcast."

As the implementation of the UK online safety regime continues, our Regulatory Outlook takes a look at Ofcom's third call for evidence to inform its codes of practice and guidance...