ARTICLE
5 October 2026

NO HARM?: Tommy Bahama Claims Its Misleading Emails Caused Harm To A Consumer– The Court Disagreed (Video)

Troutman Amin LLP

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Troutman Amin, LLP is a nationally recognized litigation and privacy law firm handling complex federal litigation and advising on emerging privacy and telecommunications issues. Built on integrity, hard work, loyalty, and gratitude, the firm delivers sophisticated legal counsel with a straightforward, client-first approach and a commitment to doing things right.
A federal court in Washington recently dismissed a case against Tommy Bahama involving allegedly deceptive email subject lines, finding that the plaintiff failed to demonstrate concrete harm required for Article III standing. In an unusual twist, both the plaintiff and the defendant argued that misleading email headers could cause actual consumer harm, yet the court remained unconvinced and remanded the case to state court.
United States Litigation, Mediation & Arbitration

It always makes me chuckle when a defendant argues its conduct caused harm in order to stay in federal court.

That is precisely what retailer Tommy Bahama just did through its big law counsel– and it still lost.

In Haley v. Tommy Bahama Group, 2026 WL 2797982 (W.D. Wash. Sept. 18, 2026) a plaintiff filed sued against TBG alleging it sent emails with deceptive headings suggesting false urgency in connection with the sale of its products.

TBG removed the case to federal court but the federal judge overseeing the case wanted none of it. She asked the parties to prove the case gave rise to an Article III Case or Controversy– and when neither could she kicked the case back down to state court.

Breaking this down a bit– a federal court may only hear live cases or controversies under Article III of the U.S. Constitution. The U.S. Supreme Court has determined such Cs or Cs only exist where a statutory violation caused real life “concrete” harm.

This rule has massive ramifications in TCPA suits– calls and texts rarely cause such harm no matter what the newspapers say these days– but the issue in Haley is whether misleading subject lines may case such harm.

The Washington State CEMA and CPA make it illegal to send misleading emails, but was the Plaintiff actually harmed by Tommy Bahama’s allegedly false claims?

Ironically both Plaintiff AND Tommy Bahama argued that consumers actually do suffer harm from such emails.

What?

Yep.

TBG actually argued the email gave rise to Article III standing because, if it was false, it would have caused concrete harm.

Again this seems an absurd argument for a defendant to make–and it sort of is– but it just goes to show how badly retailers want to be in federal court on these claims and not in Washington state.

In the end, however, the court disagreed with BOTH parties and found the receipt of the email had not been shown to have actually caused any harm at all. It kicked the case back to state court.

Interesting, no?

I’ll probably discuss this one a bit at the ANA Masters of Advertising Law Event in Huntington Beach this November. But in the meantime if you are an advertiser or brand with questions about Washington’s CEMA don’t forget your humble Czar is an attorney duly licensed in the state (State Bar No. 45747) so give Troutman Amin, LLP a buzz and we can discuss!

And in the meantime be sure to catch Episode 50 of Deserve to Win with Gayla Huber!!! (Ep. 51 drops later today!)

Chat soon!

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