United Kingdom: Charges, Mortgages, Indemnities

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HSBC Faces £6.2 Million Fine For Poor Handling Of Financially Struggling Customers
HSBC was fined £6.28 million by the FCA for inadequate support of financially distressed customers between 2017 and 2018. Despite initial policy failures, HSBC proactively invested £94 million in corrective actions and issued £185 million in customer redress, reducing the penalty by 30%. This case underscores the importance of fair treatment and compliance in customer support across the financial industry.
United Kingdom Finance
JL
Johnson Law Group
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