South Africa: IT and Internet

South Africa's government directive mandates that all government data must reside within national borders when using cloud computing services, creating complex compliance challenges as modern cloud environments often involve cross-border data flows. This requirement forces government institutions and technology providers to carefully examine the entire data lifecycle, from storage and backup to access and processing, while ensuring compliance with the Protection of Personal Information Act.

AI services demand a fundamentally different approach to benchmarking than traditional outsourcing arrangements. While conventional benchmarking focuses on pricing and service levels, AI systems require continuous assessment of technical performance, operational resilience, and governance standards throughout their lifecycle. This analysis explores why traditional benchmarking clauses fall short and what customers must demand to ensure AI services remain reliable, explainable, secure, and commercially valua

As artificial intelligence becomes embedded in critical business operations, organizations face a crucial distinction between having an AI policy and implementing true AI governance. While policies outline rules for AI use, effective governance establishes the accountability structures, oversight mechanisms, and decision-making frameworks needed to manage AI risks throughout its lifecycle and demonstrate responsibility to regulators, customers, and stakeholders.

Mergers and acquisitions teams often overlook critical IT dependencies until late in the transaction process, creating significant post-completion risks.

Modern businesses depend on technology infrastructure that is often overlooked during M&A transactions, yet IT systems, software licenses, and data management frameworks are fundamental to operational continuity and business value.

The Internet of Things is revolutionising data collection and analysis, enabling organisations to harness real-time information streams for automated decision-making through AI systems. However, this technological convergence presents complex legal challenges around data privacy, transparency and accountability that organisations must carefully navigate.

In a judgment delivered recently in the matter of The Standard Bank of South Africa Limited ("Standard Bank") & Another v Advertising Digital Services (Pty) Limited ("ADS") & Another, the Pretoria High Court granted...

South Africa's Department of Communications and Digital Technologies is reviewing policy that could reshape the nation's telecommunications.

In the world of professional services, technology outsourcing, and complex vendor relationships, the Statement of Work ("SOW") is not just a formality, it is a critical backbone of any successful project.