India: Consumer Law

Do you remember the moment of buying your last physical book or a vinyl record or a video game cartridge? Had you entered a store and exchanged money for the item which you got home and the object belonged to you.

India’s consumer protection regulator is sending a clear message to e-commerce platforms, that is, you are no longer just intermediaries. You are accountable participants in the transaction.

The Reserve Bank of India has issued a comprehensive Digital Payments E-mandate Framework, 2026, consolidating seven years of fragmented regulatory guidance into a unified code governing electronic mandates for recurring payment transactions. This landmark framework establishes rigorous authentication protocols, transparency requirements, and customer protection mechanisms while repealing eight prior circulars.

Our Partner, Shalini Sati Prasad, recently participated in a panel discussion on the programme The Big Question, aired live on NDTV Profit Channel. The topic, "Dark Patterns Exposed: Are Dark Patterns the Biggest Threat to Consumers?" delved into the critical issue of deceptive UI/UX designs.

The Supreme Court, vide its judgment dated February 20, 2026 in Parsvnath Developers Ltd. v. Mohit Khirbat (Civil Appeal No. 5289 of 2022 and connected matters)...

In the high-stakes world of Indian ed-tech, the promise of "early excellence" has always been a powerful marketing lever.

With the e-commerce and online marketing business growing manifold, trademark protection in India is entering a new phase.

The distinction between counterfeiting and dupes has become increasingly blurred in contemporary markets.

This article examines the order of the Real Estate Regulatory Authority (RERA), Bihar, imposing a monetary penalty on M/s Alphabet Infra Pvt. Ltd.