Are You Under-Valuing Your Legal Department?

The legal department must have solid performance data if it is to be properly managed and if it is to reach its full potential. Key performance indicators (KPIs) should capture and communicate the developmental and strategic contributions of the legal department – and do so in a measureable fashion. This session will present 7 basic KPIs with examples of initiatives and targets for each. The KPIs are: strategic/operational, complexity, effectiveness, efficiency, competencies, user satisfaction and costs. Case studies and discussion will examine:

  • The roles of the GC and department members in developing the legal department
  • Moving beyond managing risk to helping business get done
  • Changing the company`s expectations for the legal department
  • Using performance data to leverage change
  • How to get the basics in place within 90 days
  • Communicating the value of the legal department


Richard Stock, Partner, Catalyst Consulting


Oct 25 9 am – 12 pm – Halifax The Halliburton, 5184 Morris St, Halifax, NS B3J 1B3

Oct 28 9 am – 12 pm – Montreal Conference Centre, 7th floor of the Sun Life Building

Oct 29 9 am – 12 pm – Ottawa – TBD (trying to confirm the Westin Ottawa)

Oct 30 9 am – 12 pm – Toronto – OBA Conference Centre, 20 Toronto Street, 2nd Floor

Oct 31 9 am – 12 pm – Winnipeg - 2nd Floor Conference Room, 444 St. Mary Avenue, Winnipeg MB

Nov 4 1 pm – 4 pm – Edmonton - TBD

Nov 5 9 am – 12 pm Calgary – Petroleum Club, 319 - 5th Avenue S.W. Calgary, Alberta T2P 0L5

Nov 6 9 am – 12 pm – Vancouver - TBD

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.