Canada: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
Bill 10: What You Need To Know About The New Rules Applicable To Online Subscriptions And Ticket Resale In Québec
On June 12, 2026, Bill 10, titled the “Act to protect consumers against abusive practices related to ticket resale and online subscription renewals” (“Bill 10”), received assent. Through this reform, the Québec legislature has tightened the framework applicable to certain commercial practices, particularly with respect to online subscriptions, termination of contracts involving sequential performance, and ticket resale. Bill 10 amends, among other things, the Consumer Protection Act (“CPA”) and the Regulation respecting the application of the Consumer Protection Act (the “Regulation”).
Canada Consumer
F
Fasken
Article
Consumer Protection Updates In British Columbia: Key Compliance Considerations For Businesses Ahead Of August 1, 2026
British Columbia's consumer protection amendments take effect August 1, 2026, introducing significant changes to subscription contracts, direct sales restrictions, and disclosure requirements. Businesses must review their contracts and practices to ensure compliance with new cancellation rights, prohibited terms, and enhanced consumer protections.
Canada Consumer
ML
McMillan LLP
Article
Loi 10 : Ce Que Vous Devez Savoir Sur Les Nouvelles Règles Applicables Aux Abonnements En Ligne Et À La Revente De Billets Au Québec
Le 12 juin 2026, le projet de loi n° 10, intitulé « Loi protégeant les consommateurs contre les pratiques abusives de revente de billets et de renouvellement d’abonnements en ligne » (la « Loi 10 »), a été sanctionné. Par cette réforme, le législateur québécois resserre l’encadrement applicable à certaines pratiques commerciales, notamment en matière de renouvellement d’abonnements en ligne, de résiliation de contrats à exécution successive et de revente de billets de spectacle.
Canada Consumer
FF
Fasken (French)
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Article
Bill 10: What You Need To Know About The New Rules Applicable To Online Subscriptions And Ticket Resale In Québec
On June 12, 2026, Bill 10, titled the “Act to protect consumers against abusive practices related to ticket resale and online subscription renewals” (“Bill 10”), received assent. Through this reform, the Québec legislature has tightened the framework applicable to certain commercial practices, particularly with respect to online subscriptions, termination of contracts involving sequential performance, and ticket resale. Bill 10 amends, among other things, the Consumer Protection Act (“CPA”) and the Regulation respecting the application of the Consumer Protection Act (the “Regulation”).
Canada Consumer
F
Fasken
Article
Consumer Protection Updates In British Columbia: Key Compliance Considerations For Businesses Ahead Of August 1, 2026
British Columbia's consumer protection amendments take effect August 1, 2026, introducing significant changes to subscription contracts, direct sales restrictions, and disclosure requirements. Businesses must review their contracts and practices to ensure compliance with new cancellation rights, prohibited terms, and enhanced consumer protections.
Canada Consumer
ML
McMillan LLP
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Article
Temu & Aliexpress Pledge To Health Canada
Health Canada's Canadian Product Safety Pledge expands as Temu Canada and AliExpress join Amazon Canada and eBay Canada as signatories, committing to 14 preventative and corrective actions to strengthen product safety on their platforms. This development significantly impacts the Direct Selling Industry, particularly businesses dealing with Natural Health Products, as major online marketplaces now face stricter compliance requirements for consumer products and cosmetics sold to Canadians.
Canada Consumer
MK
Millar Kreklewetz
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