ARTICLE
31 August 2026

DOL Proposes E-Delivery As Default Option For Employers

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The U.S. Department of Labor has drafted a regulation that would make electronic delivery the default option for employee benefit communications, potentially transforming how employers distribute health plan information and other ERISA-related documents. Industry representatives have expressed strong support for the change, citing significant cost savings and survey data showing that the vast majority of plan participants already prefer accessing their benefits information electronically. The regulation is
United States Employment and HR
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The U.S. Department of Labor (DOL) has drafted a regulation designed to facilitate employers’ use of electronic delivery systems as the default option when dealing with the Employee Benefits Security Administration (EBSA) and other federal agencies. The federal Office of Information and Regulatory Affairs (OIRA), a division of the Office of Management and Budget (OMB), is currently reviewing the draft regulation. 

OIRA held a teleconference with representatives from the benefits industry regarding the potential impact of the regulation. Attendees included OMB and DOL officials, the ERISA Industry Committee (ERIC), and the Business Group on Health, which represent employers, UnitedHealth Group, and the Environmental Paper Network, which promotes reducing paper use. OIRA expects the regulation to be published soon in the Federal Register as part of the rulemaking process.

The teleconference highlighted the industry’s preference that e-delivery be the default option for health plans. They claim that their significant savings from costly paper requirements can improve healthcare services for workers. Furthermore, ERIC presented a report from Ipsos, a research consulting firm. The resulting report indicated that 91% of survey participants enrolled in health plans governed by ERISA most frequently view information about their plans through electronic systems rather than in paper form. The survey also found that 78% of participants would choose e-delivery as the default information delivery option, including 71% of survey participants ages 45 through 64.

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