For the past several years, the platform economy has been changing and disrupting the way in which companies work, allowing them to shift from traditional processes to platforms that are less linear and more interactive. 

In a product business model, firms create value by developing differentiated products for specific customer needs, and they capture value by charging money for those items. In a platform business model, firms create value primarily by connecting users and third parties, and they capture value by charging fees for access to the platform. 

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