Article
When Does An AI Chatbot Assistant Become A Regulated Chatbot?
Bill C-34 introduces Canada's Digital Safety Act, establishing a regulatory framework for AI chatbot services. The legislation defines "chatbot service" broadly based on capability rather than intent, potentially capturing general-purpose AI assistants and conversational interfaces beyond products explicitly marketed as companions. Organizations offering conversational AI must assess whether their systems are capable of simulating sustained human-like relationships, regardless of their primary design purpos
Osler, Hoskin & Harcourt LLP