Australia: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

It's not fixed price, if you believe it: The curious case of the cost plus Payment Claim

The decision in Manariti v Universal Property Group1 answers this ancient Security of Payment riddle.

Australia Consumer

PA

Piper Alderman

Unconscionable Conduct – Optus agrees to $100m penalty

Commission-based remuneration is a practice the ACCC recommends avoiding in the ACCC's best practice recommendations.

Australia Consumer

PA

Piper Alderman

Owners Corporations / Associations now subject to Unfair Contract Terms

Under the strata law reforms a key change that will impact owners corporations & associations are the unfair contract terms provisions.

Australia Consumer

S

Swaab

Unfair contract terms in outdated standard form contracts could cost you a fine of $50 million (Companies) or $2.5 million (Individuals)

Standard form construction contracts signed after 9 November 2023 carry risk of any/all unfair contract terms being declared void & penalties imposed.

Australia Consumer

S

Swaab

How Do I Recover a Debt From an Individual?

Australia Consumer

L

LegalVision

BNPL – Low Cost Credit Contract Providers

Australia Consumer

SG

Sophie Grace Pty Ltd

The new Scams Prevention Framework: insights from abroad

Australia Consumer

CC

Corrs Chambers Westgarth

ASIC review of consumer leases

Australia Consumer

SG

Sophie Grace Pty Ltd

What is a Constructive Trust

Australia Consumer

U

Unified Lawyers

ACCC Enforcement and Compliance Update

Australia Consumer

PA

Piper Alderman

Recent Federal Court Judgment Reflects ACCC Enforcement Priorities

Australia Consumer

PA

Piper Alderman

Reform At Last: The Aged Care Act 2024 And What To Expect On 1 July 2025

Australia Consumer

PA

Piper Alderman

Prohibition on secondary boycotts clarified: High Court rules against the ACCC in appeal regarding the nature of an anti-competitive understanding

Australia Consumer

CG

Cooper Grace Ward

ACCC Conducts Sweep Of Online Statements For Compliance With Australian Consumer Law

Australia Consumer

JD

Jones Day

BFA Family Law Basics 2025

Australia Family

JS

JB Solicitors

Psychological injuries at the centre of WHS reforms

Australia Employment

B

Barry Nilsson

A Key Issue For The Federal Election 2025

Australia Immigration

IL

Interstaff Immigration Agency

FWC raises the bar for responding to flexible work requests

Australia Employment

GC

Gilchrist Connell

Can you serve a statutory demand by email in Australia?

Australia Litigation

SL

Stonegate Legal

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Consumer Law

Unconscionable Conduct – Optus agrees to $100m penalty

Commission-based remuneration is a practice the ACCC recommends avoiding in the ACCC's best practice recommendations.

Australia Consumer

PA

Piper Alderman

Assistance Animals - Know a handler's rights!

It's important that businesses know a handler's rights so to not discriminate against the handler.

Australia Commercial

MD

McCarthy Durie Lawyers

Owners Corporations / Associations now subject to Unfair Contract Terms

Under the strata law reforms a key change that will impact owners corporations & associations are the unfair contract terms provisions.

Australia Consumer

S

Swaab

Unfair contract terms in outdated standard form contracts could cost you a fine of $50 million (Companies) or $2.5 million (Individuals)

Australia Consumer

S

Swaab

So You Want To Take Your Restaurant(s) Overseas – Part 6: How To Use Legal Counsel When Expanding Internationally

Australia Media & IT

HS

Harris Sliwoski

The new Scams Prevention Framework: insights from abroad

Australia Consumer

CC

Corrs Chambers Westgarth

ASIC review of consumer leases

Australia Consumer

SG

Sophie Grace Pty Ltd

ASIC latest enforcement action for misleading website claims

Australia Finance

SG

Sophie Grace Pty Ltd

What is a Constructive Trust

Australia Consumer

U

Unified Lawyers

See more

Consumer Trading & Unfair Trading

ACCC Enforcement and Compliance Update

Recent developments have reflected the ACCC's priorities and have shown its preparedness to take concerted action against businesses for breaches of the Competition and Consumer Act 2010 (Cth) ('CCA').

Australia Consumer

PA

Piper Alderman

Prohibition on secondary boycotts clarified: High Court rules against the ACCC in appeal regarding the nature of an anti-competitive understanding

Sections 45E and 45EA of the Competition and Consumer Act 2010 (Cth) (CCA).

Australia Consumer

CG

Cooper Grace Ward

Extending an unfair trading practices prohibition to commercial arrangements with small businesses: a potential chilling effect

Cth gov seeks to extend a proposed unfair trading practices prohibition to business-to-business dealings involving small businesses.

Australia Consumer

CC

Corrs Chambers Westgarth

How Can My Business Avoid Misleading and Deceptive Advertising?

Australia Consumer

L

LegalVision

The New Scam Prevention Framework and It's Impact on Businesses

Australia Commercial

CG

Coleman Greig Lawyers

Health practitioners' obligations when advertising professional services

Australia Consumer

HP

Hall Payne Lawyers

Managing Customer Refunds: How Should I Respond if My Customer Asks for a Refund?

Australia Consumer

L

LegalVision

ASIC's Legal Battle Over Unaddressed Customer Hardship Notices

Australia Consumer

SG

Sophie Grace Pty Ltd

2025: ASIC Enforcement Priorities

Australia Compliance

PA

Piper Alderman

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Healthcare, Food & Drugs Law

Twist in KFC case

KFC, as employer, was found vicariously liable for the negligence of its staff and the plaintiff was awarded damages.

Australia Healthcare

HW

Hall & Wilcox

You'll (Still) Feel Better on Swisse (Unless and Until the Complaints Resolution Panel Says Otherwise) - Health and Food Products – To What Extent Are Puffery and Claims About Health Benefits Permitted in Australian Advertisements?

Tracey J of the Federal Court has delivered his judgment in Swisse Vitamins Pty Ltd v Complaints Resolution Panel.

Australia Healthcare

A

Addisons

PLC Multi-Jurisdictional Guide 2012: Life Sciences - Part 1

Part 1 of the Guide explains the the Australian regulatory jurisdiction for pharmaceutical and medical device companies.

Australia Healthcare

DP

DLA Piper Australia

PLC Multi-Jurisdictional Guide 2012: Life Sciences - Part 2

Australia Healthcare

DP

DLA Piper Australia

PLC Multi-Jurisdictional Guide 2012: Life Sciences - Part 3

Australia Healthcare

DP

DLA Piper Australia

Pharmaceuticals and life sciences - impact of the budget

Australia Healthcare

NR

Norton Rose Fulbright Australia

Accidents happen: The Importance of Appointing your Enduring Guardian and Enduring Power of Attorney

Australia Healthcare

S

Swaab

Aged Care Reform – Living Longer, Living Better – Anywhere you like

Australia Healthcare

G

Gadens Lawyers

Health Alert - 16 April 2012

Australia Healthcare

DP

DLA Piper Australia

See more

Product Liability & Safety

ACCC Enforcement and Compliance Update

Recent developments have reflected the ACCC's priorities and have shown its preparedness to take concerted action against businesses for breaches of the Competition and Consumer Act 2010 (Cth) ('CCA').

Australia Consumer

PA

Piper Alderman

Are childcare services considered treatment and care or domestic services?

The decision in Saedi provides that some forms of childcare could come within the meaning of domestic services.

Australia Consumer

M

McCabes

How Retail And Consumer Goods Companies Can Navigate Supply Chain Regulations

Retail and consumer goods companies increasingly rely on complex, cross-border supply chains to help drive growth satisfy key operational and financial objectives. While this model offers significant operational.

Australia International

OG

Outside GC

The new Scams Prevention Framework: key considerations for regulated entities

Australia Consumer

CC

Corrs Chambers Westgarth

The New Scam Prevention Framework and It's Impact on Businesses

Australia Commercial

CG

Coleman Greig Lawyers

EU Directive on Liability for Defective Products: implications for medical device producers in Australia

Australia Consumer

CC

Corrs Chambers Westgarth

Health practitioners' obligations when advertising professional services

Australia Consumer

HP

Hall Payne Lawyers

ASIC's Legal Battle Over Unaddressed Customer Hardship Notices

Australia Consumer

SG

Sophie Grace Pty Ltd

2025: ASIC Enforcement Priorities

Australia Compliance

PA

Piper Alderman

See more

Latest Videos

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Navigating debt recovery with disputes over goods or services

P

PCL Lawyers

Future Of Consumer APAC: Climate Change And ESG Litigation Trends In The Consumer Sector

HS

Herbert Smith Freehills Kramer LLP

CU LAB: Are Australia's product liability laws ready for driverless cars?

CU

Clayton Utz

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