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The Consumer Financial Protection Bureau ("CFPB") issued a Request for Information ("RFI") on the agency's handling of complaints and inquiries from consumers.
within Intellectual Property, Food, Drugs, Healthcare, Life Sciences and Strategy topic(s)
in Asia
The Consumer Financial Protection Bureau ("CFPB") issued a Request for Information
("RFI") on the agency's handling of complaints and
inquiries from consumers. The RFI encompasses complaints submitted
to the CFPB concerning regulated entities, as well as questions
submitted to the Office of Consumer Response.
In particular, the CFPB is seeking input regarding potential
improvements to the complaint and inquiry processes, as well as
best practices for addressing complaints and inquiries. A
previous RFI was issued in connection with how the CFPB
publicly reports consumer complaints.
Comments will be accepted for 90 days following publication of
the RFI in the Federal Register, which is expected to occur on
April 16, 2018.
The content of this article is intended to provide a general
guide to the subject matter. Specialist advice should be sought
about your specific circumstances.
