United States: Consumer Trading & Unfair Trading

When Nanit claimed its baby monitors were the "most loved" and "most awarded," competitor Owlet challenged the advertising. NAD's decision reveals critical standards for popularity claims, examining whether Amazon reviews and industry awards can substantiate superiority messages in competitive markets.

A Pennsylvania moviegoer has filed a class action lawsuit against AMC Theatres, alleging the company engages in deceptive pricing practices by adding mandatory convenience fees late in the online ticket purchase process. The case highlights the growing tension between state-by-state compliance approaches and uniform pricing transparency standards, with potential implications for how companies handle fee disclosures across different jurisdictions.

Pennsylvania is poised to introduce significant changes to its telemarketing compliance requirements that will impact companies making marketing calls and their vendor partners. With states increasingly implementing their own consumer protection standards, businesses must evaluate their calling practices, consent procedures, and vendor oversight strategies. This episode examines what these regulatory developments mean for companies that cannot rely on uniform federal standards alone.