Switzerland: Consumer Law

Starting September 2026, EU businesses selling goods to consumers must display two new mandatory notices at point of sale: a standardized legal guarantee notice and the GARAN label for products with extended durability guarantees. The challenge lies not in the content itself, but in implementing these requirements across diverse sales channels, product catalogues, and distribution networks.

When did you last review your standard terms and conditions? If you can’t remember, now is the time. The Competition and Markets Authority (CMA) has made unfair contract terms a top enforcement priority...

Businesses making environmental claims about their products or services will need to pay closer attention to compliance at every stage of the supply chain following new guidance from the UK's Competition...

In 2023, Citizens Advice revealed a staggering figure: consumers spent nearly £2.1 billion on items they didn't want, need, or later regretted over the course of a year.

The laws in the European Union (EU) provide consumers with the right to change their minds and cancel online purchases within a 14-day period.

Imagine you're leading a tech startup on the brink of launching a new hardware product, complete with advanced firmware designed to stand out in a competitive market.

For multiple goods ordered in the same order but delivered separately the 14 day period starts from the day the consumer physically takes possession of the last good.

Should Ferrero, the producer of Nutella, be hindered to produce a Swiss-style Nutella just for the Swiss market with more cocoa powder than the "normal" Nutella?

For the first time, a court of first instance in Switzerland has ruled that a spa located in the Canton of Apenzell had discriminated against handicapped children by prohibiting them access to the spa.