In the SHRM Tomorrowist podcast, Chris Mulh of AlixPartners says future-ready companies must replace rigid hierarchies with agile, network-based models that enable faster decisions. He argues AI will automate many support functions, allowing humans to focus on strategy, ethics, and leadership.
Mulh advises firms to start small with AI — "If you start there ... you build the buy-in in the organization" — and urges individuals to experiment early: "Get your hands on this technology ... see what it's not capable of." He sees future CEOs as "conductors" harmonizing people and AI in more human-centered organizations.