ARTICLE
18 February 2021

Seyfarth Launches Immigration Management Platform Caribou

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Seyfarth Shaw LLP

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With more than 900 lawyers across 18 offices, Seyfarth Shaw LLP provides advisory, litigation, and transactional legal services to clients worldwide. Our high-caliber legal representation and advanced delivery capabilities allow us to take on our clients’ unique challenges and opportunities-no matter the scale or complexity. Whether navigating complex litigation, negotiating transformational deals, or advising on cross-border projects, our attorneys achieve exceptional legal outcomes. Our drive for excellence leads us to seek out better ways to work with our clients and each other. We have been first-to-market on many legal service delivery innovations-and we continue to break new ground with our clients every day. This long history of excellence and innovation has created a culture with a sense of purpose and belonging for all. In turn, our culture drives our commitment to the growth of our clients, the diversity of our people, and the resilience of our workforce.
(February 16, 2021) –Seyfarth announced today the launch of Caribou, a new advanced immigration management platform.
United States Immigration

(February 16, 2021) –Seyfarth announced today the launch of Caribou, a new advanced immigration management platform.

Seyfarth's Caribou transforms the often cumbersome immigration process into a manageable, more predictable journey for HR representatives, in-house counsel, and foreign talent alike. Enhancing the employer brand for global talent, Caribou completely reimagines the traditional case management tool by pairing powerful technology and automation tools with sophisticated business process and workflow mapping.

“With a new Administration in 2021, US immigration policies are again front and center in the minds of employers worldwide,” said Jim King, co-chair of Seyfarth's Immigration team. “Seyfarth's Caribou forges a new technological path for the global workforce, efficiently accounting for every step involved in hiring a foreign national and seamlessly adapting to new changes in immigration law.”

Built on Salesforce Experience Cloud, Caribou organizes case tasks and milestones into predetermined workflows that can be modified depending on the needs of the case. With an array of add-ons, Caribou's workflows can reflect the complete path forward for any given immigration case, no matter how complex. These workflows build a historical case record for reference and reporting.

“Seyfarth Labs and the firm's Immigration group used technology, automation, and design thinking to build an impressive client collaboration workflow tool,” said Stephen Poor, Seyfarth's chair emeritus and co-leader of Seyfarth Labs. “Living on the powerful Salesforce Customer 360 platform, Caribou launches as a consistent case management solution for onboarding global talent in every industry.”

Caribou is also integrated with Seyfarth's document automation and forms production platform, offering real-time access to critical information and documents. The integration of case document production with case management in Caribou means that all case data resides in a single authoritative source, reducing errors and delays in processing. Caribou's key features include:

  • A welcoming community portal with personalized dashboard views for HR associates and foreign nationals.
  • Workflow add-ons for premium processing, case follow-ups, feedback surveys, biometrics appointments, government interviews, LCAs, and more.
  • Secure document exchange and real-time, granular case milestone reporting.
  • Robust data reporting and visualization.
  • Secure, 24/7 cloud-based access via desktop or mobile browser.

Originally Published by Seyfarth Shaw, February 2021

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