ARTICLE
22 September 2026

NOT OUR SPAM: Court Dismisses CA Anti-Spam And CIPA Tracking Pixel Class Action Against Massachusetts Insurance Company For Lack Of Jurisdiction

Troutman Amin LLP

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Troutman Amin, LLP is a nationally recognized litigation and privacy law firm handling complex federal litigation and advising on emerging privacy and telecommunications issues. Built on integrity, hard work, loyalty, and gratitude, the firm delivers sophisticated legal counsel with a straightforward, client-first approach and a commitment to doing things right.
A California federal court dismissed a class action lawsuit against a Massachusetts insurance company over alleged spam emails and tracking pixels, ruling that the company lacked sufficient ties to California to establish personal jurisdiction. The plaintiff claimed she received deceptive marketing emails and had tracking technology installed on her device, but the court found the emails originated from an unauthorized third-party marketer with no connection to the defendant. The decision highlights the jur
United States Litigation, Mediation & Arbitration

Hi CIPAWorld! The Central District of California just dismissed a putative class action filed by Scott Ferrell’s firm against The Savings Bank Mutual Life Insurance Company of Massachusetts (“SBLI”) for allegations of deceptive spam emails in violation of the CA Anti-Spam law (California Business & Professions Code § 17529.5), the California Trap and Trace Law (Cal. Penal Code § 638.51), and the tort of intrusion upon seclusion. Bianca Garcia v. The Sav. Bank Mut. Life Ins. Co. of Mass., No. 2:26-CV-07036-MWC-RAO, 2026 WL 2671276 (C.D. Cal. Sept. 10, 2026).

On September 10, 2026, Judge Michelle Williams Court granted SBLI’s motion to dismiss for lack of personal jurisdiction.

According to the complaint, the plaintiff received a “spam” email with a forged header and deceptive subject line that appeared to come from the domain “beautyhealth.net.” The email advertised term life insurance and contained a link that directed the plaintiff to SBLI’s website. The plaintiff also alleged that visiting the site caused tracking pixels to be installed on her device, allowing data brokers to fingerprint her and track her across the internet.

SBLI filed a motion to dismiss under Rule 12(b)(2) which argued that it had no ties to California and no connection to the rogue email. SBLI is a Massachusetts corporation with its principal place of business in Woburn, Massachusetts. Because SBLI is not at home in California, the court concluded it lacked general jurisdiction.

The court then analyzed whether it had specific jurisdiction using the “purposeful direction” test. SBLI provided a declaration from its Senior Vice President of Direct/Digital Sales and Marketing, demonstrating that the specific “Click-Key” in the plaintiff’s email was not associated with SBLI or its authorized email marketing provider, Madrivo. The investigation revealed that the email domain was registered in India, which neither SBLI nor its marketing partner use.

The court ruled that the unilateral activity of an independent third-party marketer does not satisfy the intentional act requirement for specific jurisdiction. The plaintiff tried to argue that SBLI’s operation of its website—which included a California Privacy Policy—was enough to establish jurisdiction. The court rejected this argument because the plaintiff’s alleged injuries arose from the transmission of the “spam” email, not from the operation of a nationally accessible website.

The plaintiff also requested limited jurisdictional discovery to see if a marketing agent was generating traffic for SBLI, but the court denied the request as a “fishing expedition.”

The court granted the motion to dismiss but gave the plaintiff twenty-one days to file a Second Amended Complaint.

We will keep watching the docket to see if she tries again.

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