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Data Breach Triage And The Insurer’s First 72 Hours
When personal information is compromised, insurers face more than a technical problem—they confront a legal and reputational crisis that demands immediate, structured action. Drawing lessons from major South African data breaches including Dis-Chem, Experian, and FlySafair, this analysis examines how insurance organisations can implement effective data breach triage protocols under POPIA to ensure proportionate escalation, preserve evidence, and maintain control when incidents occur.
South Africa Privacy
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Article
A Decision Six Years Late Is Not Only Late. It May Be Unlawful.
The Competition Appeal Court has set aside a Competition Tribunal decision delivered more than six years after the hearing concluded, finding that the delay and fragmented adjudicative process compromised the legality and fairness of the outcome. The judgment establishes that administrative bodies must maintain expeditious, coherent processes anchored in evidence, with decisions properly connected to the panels that heard the matter.
South Africa Litigation
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