Seyfarth has been named to BTI Consulting's Client Service A-Team 2020. Of the 340 law firms highlighted by the 2020 report, Seyfarth ranked No. 15 in excellent client service in the report's elite BTI Client Service 30 list, which recognizes the industry's best performers.
Seyfarth earned among the highest marks -- "Leader" -- in four categories this year: Client Investment Wild Cards, Client Investment, Client Infrastructure, and Client Communication. Notably, the firm earned "Best of the Best" in Client Magnets. Seyfarth is among few firms ranking Best of the Best in innovative approach.
The industry's only such survey, BTI's methodology is based exclusively on objective, unbiased client feedback from more than 350 in-depth interviews with corporate counsel regarding 650 law firms. The BTI Client Service A-Team only includes law firms which clients describe as best across 17 activities proven to drive superior client service. Every firm scored is identified by clients using BTI's distinct ranking method of key client attributes. The rankings reflect not only how frequently firms are mentioned, but also the nature of the attributes for which they are cited and how valuable these attributes are to clients.