ARTICLE
18 July 2025

Compelling Third-Party Disclosure: The Power Of Norwich Orders

ML
McKercher LLP

Contributor

McKercher LLP is a full-service law firm with offices in Saskatchewan, Canada with roots tracing back to 1926. With over 70 lawyers and locations in both Saskatoon and Regina, we have played an integral role in Saskatchewan’s most significant commercial projects and have led litigation cases that have shaped Canadian law.
People often find themselves in a situation where they have been wronged and want to seek legal recourse but struggle to identify the wrongdoer, locate evidence they need, or even trace money that was taken from them.
Canada Litigation, Mediation & Arbitration

People often find themselves in a situation where they have been wronged and want to seek legal recourse but struggle to identify the wrongdoer, locate evidence they need, or even trace money that was taken from them. In many circumstances, the information you need is often held by a neutral third party (such as a website host or bank) who isn't at liberty to voluntarily give you the information.

This is where the legal tool of Norwich Orders becomes valuable— a mechanism designed to compel disclosure from third parties without needing to actually commence a legal action.

What Is a Norwich Order?

A Norwich Order is a form of relief you can seek from the Court which compels a third party to disclose information critical to a potential legal claim.

The principle behind it is simple: if a party becomes innocently involved in wrongdoing, they may have a legal duty to assist by providing information that identifies the wrongdoer or sheds light on the issue.

The term "Norwich Order" originates from the 1974 House of Lords decision Norwich Pharmacal Co. v Customs and Excise Commissioners. In that case, Norwich Pharmacal wanted to identify importers they claimed were infringing their patent. The Customs office possessed this information but refused to disclose it. The Court ruled that if a person gets mixed up in the wrongdoings of others, even unintentionally or innocently, they have a duty to assist the wronged party by providing information.

When Should You Consider Seeking a Norwich Order?

Norwich Orders are a valuable tool in many contexts, including:

  • Copyright Infringement: Protecting your music, art, photography, or other web content
  • Trademark Infringement: Defending your business name, logos, and brand identity
  • Domain Rights Infringement: Addressing copycat websites and address similarities
  • Patent Infringement: Safeguarding your products and inventions
  • Financial Fraud: Investigating unauthorized money transfers
  • Online/Anonymous Defamation/Libel: Unmasking those who post defamatory statements online

Norwich Orders are often directed at banks and internet service providers because they hold confidential personal information needed to identify wrongdoers, such as bank accounts used to transfer stolen funds or the name and IP address of someone posting defamatory content.

A Norwich Order can empower you to:

  • Identify anonymous wrongdoers;
  • Preserve key evidence held by third parties; and
  • Locate hidden or transferred assets.

This information is often the crucial first step in determining if you have a valid legal claim and who to pursue.

Navigating the Legal Test for Norwich Orders

Courts may only grant a Norwich Order if certain criteria are met:

  1. A Valid, Bona Fide Claim: You must demonstrate a legitimate claim based on facts, not simply a speculative allegation.
  2. Third-Party Involvement: The third party must be somehow involved in the wrongful acts—this does not require wrongdoing but simply a connection to the wrongdoer.
  3. Only Practicable Source: The third party must be the only realistic or reasonable source for the information after having exhausted other avenues.
  4. Indemnification for Costs: You must be willing to cover the third party's reasonable costs incurred from complying with the order. This protects innocent parties from undue expense.
  5. The Interests of Justice: The disclosure is necessary to pursue justice, balancing your right to information against the privacy rights of others.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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