ARTICLE
6 October 2026

Podcast: Inside The Claim With CGW – Flight Risk: Grounded By A Galley Cart

CG
Cooper Grace Ward

Contributor

Established in 1980, Cooper Grace Ward is a leading independent law firm in Brisbane with over 20 partners and 200 team members. They offer a wide range of commercial legal services with a focus on corporate, commercial, property, litigation, insurance, tax, and family law. Their specialized team works across various industries, providing exceptional client service and fostering a strong team culture.
Cooper Grace Ward's Damien Jarrett and Jess Byrne examine Hunter v Alliance Airlines Pty Ltd, a Supreme Court workers' compensation case involving a cabin crew member's back injury from a jammed galley cart. The discussion explores how the case evolved from maintenance and staffing allegations into a training dispute, and examines the court's approach to quantum arguments when the injured worker chose to pursue her own business rather than return to employment.
Australia Employment and HR

In this episode of Inside the Claim with CGW, Cooper Grace Ward’s workers’ compensation podcast, special counsel Damien Jarrett and Jess Byrne discuss Hunter v Alliance Airlines Pty Ltd, a Supreme Court claim in which Damien acted for the employer, Alliance Airlines. Ms Hunter, a cabin crew member, injured her back while applying force to free a jammed galley cart from its stowage bay, having adopted an ‘off-centre’ pulling position rather than standing squarely in front of it.

Jess and Damien unpack how the case shifted from broader allegations about cart maintenance and staffing into a training case over three years of pleadings. They discuss the impact of limited past issues or injuries in the same setting, and the extent of the training the court required. They also explore the quantum arguments, including how the court treated Ms Hunter’s decision to pursue her own business rather than return to work after having a child, and at what point that pursuit became unreasonable. Ms Hunter was awarded just over $600,000 in damages.

Tune in to hear Damien’s reflections on what the matter taught him about defending manual handling claims.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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