ARTICLE
3 July 2025

Digital Solutions For Family Disputes In The UAE: Everything You Should Know (Video)

AM
Dr Hassan Elhais

Contributor

Dr. Elhais, with his vast legal expertise spanning family, arbitration, banking, commercial, company, criminal, inheritance, labour, and maritime law, is dedicated to providing top-tier legal solutions. As an integral member of the team at Awatif Mohammad Shoqi Advocates & Legal Consultancy in Dubai, he contributes to the firm's mission of delivering comprehensive legal counsel across the UAE. The team, as a whole, is committed to maintaining the highest levels of integrity, confidentiality, and discretion. Initially making his mark in criminal and public law, Dr. Hassan made the decision to move to Dubai in 2006, marking a significant step in his legal career. Since joining Awatif Mohammad Shoqi Advocates & Legal Consultancy, he has been an active contributor to the firm's growth and reputation. Dr. Hassan is known for his dedication to transparency in legal dealings and fee structures, a reflection of his solid ethical values.
Family courts have launched an electronic registration system for family cases. This service can be accessed through the official electronic portal maintained by the courts.
United Arab Emirates Family and Matrimonial

Family courts have launched an electronic registration system for family cases. This service can be accessed through the official electronic portal maintained by the courts. The system for electronic filing has been now introduced with the specific aim to simplify the entire process, making it more customer-friendly to achieve speedy submission of applications before the family guidance department.

How to Access the System:

To access the system, the customers need to simply log in, in an easy and quick process, by using their digital identity. The customer will be asked to enter a verification code that will be sent to their phone by using the service itself. Once the login is complete, the customer will be required to submit a quick form that includes their submissions and will be required to create a personal profile.

Key Features of the New Electronic System:

Some of the key features provided by the new electronic system allow customers to avail of the services for a diverse number of requirements, including but not limited to:

1. Making submissions

2. Follow-up requests on existing matters

3. Submit Inquiry

4. View the case detail and next hearing dates

The term 'family law' in the UAE broadly refers to the Federal Law No. 28 of 2005 on 'Personal Status' and its amendments (Personal Status law) that governs all aspects relating to marriage, divorce, maintenance, child custody, succession and guardianship matters concerning both UAE nationals and residents.

The personal status law is guided by the Islamic principles of Sharia and its traditions. The said law is broad in its application and comprises an exhaustive three hundred and sixteen articles, and the provisions relating to the same are constantly amended. Family counseling advice provided by the centre has often proven to be highly effective in resolving family disputes.

The type of family disputes that can be submitted to the counseling centre involves maintenance matters, marital disharmony, divorce consideration, and child custody matters, amongst others. It is also mandatory that the counseling steps are completed for a formal case to be launched before the family courts.

More often than not, the family counseling centre enjoys a high success rate in resolving family disputes and endeavours to reach effective solutions. The newly launched e-service system now endeavours to provide a complete digital solution that can completely dispense paperwork and also to provide a more effective multipurpose system that enables quicker transactions by shortening lead times.

Legal Update:

The introduction of a new personal status law for the non-Muslims effective February 2023, the Federal Decree-Law No. 41 of 2022 on Civil Personal Status, brings with itself numerous changes in terms of marriage, divorce, custody, inheritance etc. Following the issuance of the Abu Dhabi Personal Status Law for non-Muslim Foreigners in 2021, the federal government came out with a Personal Status Law that would apply to the entire non-Muslim population of the UAE, whether citizens or expatriates.

This New Federal Law has introduced changes in personal status matters for non-Muslims in matters related to family guidance mediation, rights between the parties concerning testimony, inheritance, divorce, calculation of time-based on the Gregorian calendar, and joint custody of children.

The New Federal Law has introduced civil marriage at a federal level and provided equal rights to parties in requesting the divorce. The New Federal Law covers matters related to alimony, custody, inheritance, and parentage and shall be applied between non-Muslim expatriate residents in case none of them wanted to apply his/her home country's law in the UAE.

There is no mandatory mediation in the family matters before the commencement of the court case. The Divorce cases shall be excluded from being considered by family guidance committees and shall be directly referred to the Court to issue a judgment in this regard from the first session. If the New Federal Law was applied, the divorce could be given to any of the parties based on a no-fault divorce in the first court hearing where none of the parties may be required to provide any reason for the divorce.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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