Pioneers And Pathfinders: Kristen Cook (Podcast)

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With more than 900 lawyers across 18 offices, Seyfarth Shaw LLP provides advisory, litigation, and transactional legal services to clients worldwide. Our high-caliber legal representation and advanced delivery capabilities allow us to take on our clients’ unique challenges and opportunities-no matter the scale or complexity. Whether navigating complex litigation, negotiating transformational deals, or advising on cross-border projects, our attorneys achieve exceptional legal outcomes. Our drive for excellence leads us to seek out better ways to work with our clients and each other. We have been first-to-market on many legal service delivery innovations-and we continue to break new ground with our clients every day. This long history of excellence and innovation has created a culture with a sense of purpose and belonging for all. In turn, our culture drives our commitment to the growth of our clients, the diversity of our people, and the resilience of our workforce.

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As buyers of legal services, in-house counsel are in a powerful position when it comes to legal industry innovation. Today's guest, Kristen Cook, has used that position to do remarkable things...

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Pioneers and Pathfinders · Kristen Cook

As buyers of legal services, in-house counsel are in a powerful position when it comes to legal industry innovation. Today's guest, Kristen Cook, has used that position to do remarkable things as vice president and deputy general counsel at 7-Eleven. Kristen has been at the forefront of transforming how legal services are procured, how services are delivered back to the organization, and using Lean to improve legal operations. Her work has been recognized across the industry, including two ACC Value Champion awards which recognize how value is enhanced through the use of people, processes, technology, and data innovations.

Listen in to hear:

How Lean Six Sigma shaped Kristen's career path and inspired her approach to legal operations.
The role of data in creating value for her department and for 7-Eleven.
How Kristen plans on integrating lessons of COVID-19 to create the cutting-edge legal department of the future.