The proposal would, among other things:
- limit call attempts to seven times a week;
- require a debt collector to wait one week after speaking with a consumer before calling again;
- force debt collectors to send disclosures to consumers with debt information, such as itemizations of debt, and guidance on how consumers can respond to collection communication;
- allow emails, text messages and other new communication technologies to be used in collection communications; and
- prohibit a debt collector from suing or threatening to sue a consumer if the statute of limitations has expired.
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