This combination will create a leading global customer experience provider and further accelerate both companies' respective development.
This combination further positions Concentrix + Webhelp as a global CX leader, with an expanded breadth of generative AI solutions, digital capabilities, and high-value services.
Our team assisted Webhelp in the combination on the Corporate M&A and Banking & Finance aspects specific to Luxembourg law.
Webhelp, based in Paris, France, specialises in sales, marketing and payment services across 58 countries in Europe, Latin America and Africa. Concentrix, based in Fremont, California, provides customer experience solutions and technology across 40 countries on six continents.