Italy: Consumer Law

Italy has implemented the EU's Empowering Consumers Directive, introducing strict new rules against greenwashing and misleading sustainability claims that will reshape how consumer products companies communicate environmental performance. The legislation expands prohibited commercial practices and establishes rigorous substantiation requirements for environmental claims, with significant penalties for non-compliance including fines up to EUR 10 million or 4% of annual turnover.

Corte di Cassazione, 6 settembre 2023, n. 1951 – rimborso anticipato dei costi sostenuti dal consumatore in caso di estinzione anticipata del finanziamento: in tema di estinzione anticipata del finanziamento, l'art. 125 del TUB, ...

New alternative dispute resolution procedures in Italy aimed at protecting consumers may result in a more cumbersome litigation process.