Ireland: Insurance

In 2025, the FSPO received a record 7,004 complaints, an increase of 13% on 2024. Of these complaints, 6,282 were closed during the year, representing a 6% increase from 2024.

The Central Bank of Ireland has published its first Investment Firm and Intermediary Newsletter for 2026, revealing critical regulatory updates and supervisory priorities for Irish (re)insurance intermediaries. The newsletter addresses sector mapping initiatives, commission disclosure practices, complaints handling procedures, and significant changes to intermediary authorisation requirements that firms must navigate.

The Central Bank of Ireland's 2025 Authorisations and Gatekeeping Report reveals significant insights into regulatory processing times, fitness and probity reforms, and authorisation trends across Ireland's insurance sector. Notable developments include the establishment of a centralised F&P Unit, variations in post-authorisation processing times, and a High Court decision on prohibition notices that underscores the importance of procedural fairness in regulatory enforcement.