Why It Matters
Quick claims handling isn't just good service. It's financial survival, especially with deductibles and retentions on the line. The faster your company can settle a matter, the less expensive it likely will be.
By the Numbers
- 85% of auto bodily injury claims get attorney representation within 14 days, per recent study
- $2.5 billion spent by billboard attorneys on 26.9 million ads
- 71% of claimants say attorneys pushed for additional medical treatment
- 25% of claimants' say attorneys were "primarily responsible" for setting their treatment plan
The Bottom Line
Claims costs are skyrocketing while companies hemorrhage money on "cost of defense" payments, even for "no liability/no damage" claims.
The Fix
Speed wins everything:
- Evaluate immediately when at fault
- Get adjusters to claimants with checks in hand
- Fix their cars and provide rentals fast
- Report claims instantly
Reality check: Nothing drives claimants to attorneys faster than slow property damage response.
Call your claims adjuster or insurance broker today. Ask these critical questions:
- What happens when an accident occurs tomorrow?
- Can we deploy an independent adjuster to visit claimants immediately?
- Do they have settlement authority?
- How fast can we address car damage?
- What's our rental car process?
The Big Picture
You must have a plan. Today.
In claims management, hesitation is expensive. Act first, save later.
The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.
