In late August, BTI Consulting Group released its annual Client Service All-Stars list and included Bass, Berry & Sims attorney Richard Mattern among the 240 attorneys recognized for their client service. The attorneys included on the list exemplify five client service traits:
- Embedded in client decision-making.
- Business and operating context.
- Brings new ideas clients haven’t seen before.
- Operates in compressed time frames.
- Practicality.
As noted on Richard’s BTI profile, Richard presented his client philosophy as follows, “I believe in being a kind, collaborative partner, staying relentlessly responsive, and treating each deal as if it’s my own. In M&A transactions, that means being fully engaged, anticipating challenges before they arise, and ensuring that no detail is left to chance. My goal is to make clients feel confident and supported from start to finish, knowing they have someone fully committed to their success.” To see Richard’s BTI profile, click here.
To learn more about the 2025 Client Service All-Stars list, visit the BTI website.