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Following the outbreak of the COVID-19 and in the interest of the public health, Identity Malta is limiting its person-to-person services while encouraging the public to make use of its online platforms. Online services offered by the Expatriates Unit and the Central Visa Unit include:

1. Expatriates Unit

Third Country Nationals (TCNs):

  • Requests for renewals and change in employment of TCNs should be submitted online via Identity Malta's online platform at (following the employer's registration on
  • Live-in TCN carers and healthcare professionals whose single permit is about to expire should send an email to to obtain a three month extension.
  • Family members & applicants for Temporary Residence Permits may submit new applications or renew their permits by sending an email to

In accordance with last month's Government's announcement, no new single permit applications are being accepted save for highly skilled workers and medical professionals. In such instances, the single permit applications should be submitted online.

EU, EEA & Swiss Nationals:

New applications and renewals for EU, EEA and Swiss nationals may be sent to provided that the national concerned has either i) been in Malta for three months and has not yet registered his/her residence, or ii) whose residence document has expired. Family members of EU, EEA and Swiss nationals may also apply by sending an email to the above-mentioned email address.

UK nationals:

The issuance of new residency documents to UK nationals residing in Malta is currently suspended. Existing residency documents shall remain valid until new residency documents are issued. Queries may be sent to

2. Central Visa Unit

The public may only attend the Central Visa Unit by appointment. Appointments may be booked by sending an email to

Requests for new visas shall only be accepted in exceptional circumstances (including family members of EU citizens, healthcare and elderly care professionals).

The above information is based on Identity Malta's Directive as issued on 16h March 20201.



The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.