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13 May 2025

The AI Privacy Dilemma: 5 Must-Know Insights For Businesses Under DPDPA

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Ankura Consulting Group LLC

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Ankura Consulting Group, LLC is an independent global expert services and advisory firm that delivers end-to-end solutions to help clients at critical inflection points related to conflict, crisis, performance, risk, strategy, and transformation. Ankura consists of more than 1,800 professionals and has served 3,000+ clients across 55 countries. Collaborative lateral thinking, hard-earned experience, and multidisciplinary capabilities drive results and Ankura is unrivalled in its ability to assist clients to Protect, Create, and Recover Value. For more information, please visit, ankura.com.
Artificial intelligence is ubiquitous, profoundly transforming our lifestyles and workplaces. The rapid advancement of artificial intelligence (AI) has transformed numerous industries, from healthcare to finance...
India Technology

Artificial intelligence is ubiquitous, profoundly transforming our lifestyles and workplaces. The rapid advancement of artificial intelligence (AI) has transformed numerous industries, from healthcare to finance, but it also poses significant privacy challenges while dealing with the compliance landscape around data privacy. In India, the Digital Personal Data Protection Act (DPDPA) has introduced a robust framework for data privacy. As businesses navigate the intricacies of AI implementation in accordance with the Data Privacy and Protection Act (DPDPA), it is essential to comprehend the implications and develop strategies for ensuring compliance.

Key Insights for Businesses

1. Data Collection and Consent

AI systems need large datasets to function effectively, which may raise privacy issues. According to the DPDPA, companies must secure explicit consent from individuals before collecting their data, unless another legal basis for processing exists. Nevertheless, acquiring valid consent for sophisticated AI applications, particularly for secondary data uses, can be difficult.

Navigating Consent:

  • Clear Notices: Offer clear notifications outlining the kinds of data collected, the purpose of processing, and the rights accessible to data principals.
  • Consent Management Systems: Implement robust systems to manage consent preferences, ensuring individuals can easily withdraw or modify their consent.

2. Bias and Discrimination Risks

AI models can perpetuate biases present in training datasets, leading to discriminatory outcomes, which may raise ethical and legal concerns.

Mitigating Bias:

  • Data Audits: Conduct regular audits of training datasets to identify and address potential biases.
  • Diverse Data Sets: Ensure that training datasets are diverse and representative to minimize the risk of bias.

3. Data Protection Impact Assessments (DPIAs)

DPIAs are performed for significant data processing activities; AI model development will also need to be considered for DPIAs. DPIAs help identify and mitigate privacy risks associated with AI systems.

Conducting DPIAs:

  • Risk Assessment: Perform thorough risk assessments to identify potential privacy risks in AI-driven data processing.
  • Mitigation Strategies: Develop strategies to mitigate identified risks, ensuring compliance with the DPDPA.

4. Cross-Border Data Transfers

Cross-border data transfers may pose challenges for businesses operating globally. Ensuring compliance with these regulations is crucial to avoid legal disputes.

Managing Cross-Border Transfers:

  • Compliance Strategies: Develop strategies to manage cross-border data transfers in compliance with the DPDPA and international regulations.
  • Legal Consultation: Engage with legal experts to navigate complex cross-border data transfer issues.

5. Ethical Considerations and Transparency

Beyond legal compliance, businesses must prioritize ethical considerations, such as transparency in AI-driven data use and ensuring responsible innovation.

Embracing Ethical Practices:

  • Transparency in AI Use: Communicate how personal data is used in AI systems, including labeling AI-generated content.
  • Interdisciplinary Teams: Engage ethicists and legal advisors in AI development to evaluate societal impacts and ensure responsible innovation.

Best Practices

To navigate the AI privacy dilemma effectively, businesses should adopt the following best practices:

  • Privacy by Design: Integrate privacy protections into AI systems from the outset, ensuring that privacy is a core consideration in AI development.
  • Data Minimization: Collect only the data necessary for AI operations, minimizing privacy risks.
  • Regular Audits: Conduct regular audits to ensure ongoing compliance with the DPDPA and identify potential privacy risks.
  • Dynamic Risk Assessments: Continuously evaluate risks associated with AI-driven data processing through regular audits.
  • Real-Time Monitoring: Use advanced analytics tools for real-time tracking of data usage and security breaches.

Conclusion

As companies in India adopt AI technologies, they must maneuver through the intricate privacy framework of the DPDPA. By grasping essential insights concerning consent, bias, DPIAs, cross-border data transfers, and ethical considerations, businesses can maintain compliance while unlocking AI's transformative capabilities. Adopting best practices and consulting with legal and ethical experts are vital actions for tackling the AI privacy challenge and fostering trust with stakeholders.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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