Australia: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

World Consumer Rights Day (Part 2): Reshaping Online Subscription Rights? The Sky Austria Case

To mark World Consumer Rights Day, the William Fry Technology team prepared a three‑part series on EU consumer law developments likely to shape consumer digital contracts in 2026.

Australia Consumer

WF

William Fry

Does your business need to comply with consumer guarantees?

Whenever a consumer buys goods or services, consumer guarantees will apply.

Australia Consumer

CG

Cooper Grace Ward

Businesses face new compliance hurdles under proposed unfair trading laws

The general prohibition would introduce new concepts into the ACL for which there is no existing case law or guidance.

Australia Consumer

CC

Corrs Chambers Westgarth

Rusty cars - full refund of a defective motor vehicle under the ACL affirmed by the Supreme Court of Victoria

Case example where we acted for a consumer who successfully obtained a full refund for a defective second-hand car.

Australia Consumer

BP

Bartier Perry

Santos Clears The Air: Greenwashing Claims Dismissed In Landmark Case

Australia Consumer

BN

Barry Nilsson

Not one and the same: consumer guarantees vs warranties

Australia Consumer

CG

Cooper Grace Ward

Detail of unfair trading practices prohibitions released

Australia Consumer

PA

Piper Alderman

NSW Court of Appeal clarifies misleading or deceptive conduct in commercial supply agreements

Australia Consumer

BP

Bartier Perry

Australian Government Consults on the Enhanced Regulatory Sandbox

Australia Consumer

PA

Piper Alderman

TMT Trends 2026: Digital Infrastructure And Emerging Technology Regulation

Australia Consumer

CC

Corrs Chambers Westgarth

Australian Consumer Law

Australia Consumer

MD

McCarthy Durie Lawyers

Resale Price Maintenance: When Might The ACCC Take An Interest In Your Activities?

Australia Consumer

PA

Piper Alderman

ASIC's 2026 enforcement priorities: How can businesses ensure compliance?

Australia Consumer

HR

Holding Redlich

You Can't Wiggle Out Of Compliance - Why Australian Product Standards Matter

Australia Consumer

BP

Bartier Perry

And the record greenwashing penalty goes to…

Australia Finance

HN

Holley Nethercote

TMT trends 2026: cyber security and online safety

Australia Technology

CC

Corrs Chambers Westgarth

Michael Byrnes discusses the Westpac WFH case on 2SM with Tim Webster

Australia Employment

S

Swaab

Cross Examining Cyber EP23: Cross Examining Professor Ciaran Martin – Part 2 (Podcast)

Australia Technology

KL

Herbert Smith Freehills Kramer LLP

Essential ESG: Episode 25 – Operating Responsibly In Conflict-affected Areas: The Role Of Grievance Mechanisms

Australia Commercial

CC

Corrs Chambers Westgarth

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Consumer Law

World Consumer Rights Day (Part 2): Reshaping Online Subscription Rights? The Sky Austria Case

To mark World Consumer Rights Day, the William Fry Technology team prepared a three‑part series on EU consumer law developments likely to shape consumer digital contracts in 2026.

Australia Consumer

WF

William Fry

Does your business need to comply with consumer guarantees?

Whenever a consumer buys goods or services, consumer guarantees will apply.

Australia Consumer

CG

Cooper Grace Ward

Malfunctioning Machines To Mandatory Standards: Cyber Security Standards For Consumer Smart Devices Have Commenced

Australia's mandatory security standards for consumer smart devices commenced this week on 4 March 2026, introducing three baseline cyber requirements for consumer‑grade products...

Australia Technology

KL

Herbert Smith Freehills Kramer LLP

Australia's Digital Economy On Notice: Regulators Propose Legislation Targeting Consumer Manipulation, Subscription Traps And Hidden Fees

Australia Strategy

KL

Herbert Smith Freehills Kramer LLP

Unreasonable Manipulation, Unreasonable Distortion (Dark Patterns) To Be Banned—Stronger Protections Regarding Subscriptions And Drip Pricing—Unfair Trading Prohibition Proposed

Australia Anti-trust

KG

K&L Gates LLP

Rusty cars - full refund of a defective motor vehicle under the ACL affirmed by the Supreme Court of Victoria

Australia Consumer

BP

Bartier Perry

Santos Clears The Air: Greenwashing Claims Dismissed In Landmark Case

Australia Consumer

BN

Barry Nilsson

Not one and the same: consumer guarantees vs warranties

Australia Consumer

CG

Cooper Grace Ward

Detail of unfair trading practices prohibitions released

Australia Consumer

PA

Piper Alderman

See more

Consumer Trading & Unfair Trading

Businesses face new compliance hurdles under proposed unfair trading laws

The general prohibition would introduce new concepts into the ACL for which there is no existing case law or guidance.

Australia Consumer

CC

Corrs Chambers Westgarth

Rusty cars - full refund of a defective motor vehicle under the ACL affirmed by the Supreme Court of Victoria

Case example where we acted for a consumer who successfully obtained a full refund for a defective second-hand car.

Australia Consumer

BP

Bartier Perry

Santos Clears The Air: Greenwashing Claims Dismissed In Landmark Case

Australia's first case to consider climate-based forward-looking statements.

Australia Consumer

BN

Barry Nilsson

Not one and the same: consumer guarantees vs warranties

Australia Consumer

CG

Cooper Grace Ward

Detail of unfair trading practices prohibitions released

Australia Consumer

PA

Piper Alderman

NSW Court of Appeal clarifies misleading or deceptive conduct in commercial supply agreements

Australia Consumer

BP

Bartier Perry

Australian Government Consults on the Enhanced Regulatory Sandbox

Australia Consumer

PA

Piper Alderman

TMT Trends 2026: Digital Infrastructure And Emerging Technology Regulation

Australia Consumer

CC

Corrs Chambers Westgarth

Resale Price Maintenance: When Might The ACCC Take An Interest In Your Activities?

Australia Consumer

PA

Piper Alderman

See more

Product Liability & Safety

Not one and the same: consumer guarantees vs warranties

This article aims to clarify why it is important that you and your business understand the difference between consumer guarantees and warranties.

Australia Consumer

CG

Cooper Grace Ward

NSW Court of Appeal clarifies misleading or deceptive conduct in commercial supply agreements

The NSW Court of Appeal's decision reinforces orthodox principles governing misleading or deceptive conduct.

Australia Consumer

BP

Bartier Perry

Australian Government Consults on the Enhanced Regulatory Sandbox

The submission emphasises the need for a risk-based approach that better reflects existing consumer protections already embedded in Australian law.

Australia Consumer

PA

Piper Alderman

TMT Trends 2026: Digital Infrastructure And Emerging Technology Regulation

Australia Consumer

CC

Corrs Chambers Westgarth

Australian Consumer Law

Australia Consumer

MD

McCarthy Durie Lawyers

You Can't Wiggle Out Of Compliance - Why Australian Product Standards Matter

Australia Consumer

BP

Bartier Perry

AI-washing and cyber-washing: key legal and regulatory enforcement risks for Australian organisations

Australia Consumer

CC

Corrs Chambers Westgarth

Recent developments in sustainable finance: sustainable investment product labelling regime

Australia Consumer

CC

Corrs Chambers Westgarth

What Do You Know? Goods Importer Does Not Always Owe A Duty Of Care

Australia Consumer

BN

Barry Nilsson

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Consumer Credit

Preventing Licence Cancellations And Suspensions

For many financial services and credit businesses, holding an Australian Financial Services Licence (AFSL) or Australian Credit Licence is fundamental to operating lawfully in Australia.

Australia Finance

SG

Sophie Grace Pty Ltd

NSW Court of Appeal clarifies misleading or deceptive conduct in commercial supply agreements

The NSW Court of Appeal's decision reinforces orthodox principles governing misleading or deceptive conduct.

Australia Consumer

BP

Bartier Perry

Australian Government Consults on the Enhanced Regulatory Sandbox

The submission emphasises the need for a risk-based approach that better reflects existing consumer protections already embedded in Australian law.

Australia Consumer

PA

Piper Alderman

TMT Trends 2026: Digital Infrastructure And Emerging Technology Regulation

Australia Consumer

CC

Corrs Chambers Westgarth

Responsible Lending In The Spotlight – Lessons From ASIC v Money3 Loans Pty Ltd (No 3)

Australia Finance

KL

Herbert Smith Freehills Kramer LLP

Case note: Barfuss Corporation Pty Ltd (ACN 006 917 666) v Shelley Claire King & Jenny Patricia Miles [2025] VSC 487

Australia Commercial

P

PCL Lawyers

ASIC Enforcement – Credit Licensees

Australia Finance

SG

Sophie Grace Pty Ltd

Buy Now Pay Later reforms have commenced: what does this mean for you?

Australia Consumer

HN

Holley Nethercote

Commercial Debts Don't Age Well!

Australia Consumer

P

PCL Lawyers

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Latest Videos

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Navigating debt recovery with disputes over goods or services

P

PCL Lawyers

Future Of Consumer APAC: Climate Change And ESG Litigation Trends In The Consumer Sector

HS

Herbert Smith Freehills Kramer LLP

CU LAB: Are Australia's product liability laws ready for driverless cars?

CU

Clayton Utz

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