If Cyclone Fehi has caused flooding, landslip or other damage to your property, you can lodge a claim with EQC by calling 0800 DAMAGE. You have up to three months to do so.

EQC has issued an advisory on its website stating that it requires householders to take reasonable steps after a natural disaster to preserve their insured property from further damage. This means that, if you're safely able to, you should do things like:

  • Turning off the water or gas if it could be leaking
  • Boarding up broken windows
  • Putting tarpaulins over holes in the roof or walls
  • Getting essential services like toilets and water systems repaired immediately

The cost of urgent repairs (including tradesmen's costs if necessary) is covered by EQC, if the repairs are part of a valid claim.

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